review-bg-image

Reviews from Guests

3.0/5

tripadvisor

106

Reviews

from real guests

miesmile19

5

/

5

I've stayed here with my friends 1 night. We could have an amazing experience! Took about 1 hour from Echigo Yuzawa st, the winter snow view from the pick up bus amazed us! Staff there was very...

Takaaki H

5

/

5

I have stayed here twice in winter and spring. This hotel is the great ski resort in snowing season and my first visit was last winter. Of course, skiing and snow boarding is good but don't miss...

Fredo G

1

/

5

フロントの日本人じゃない男性の態度が酷すぎた。電話をかけたら普通ならはい、お電話はありがとうございます。彼は、はい!なんですか?私は予約してる者ですがと伝えると片言の日本語でだから何ですか?予約入ってますよ勝手に来たら良いだろうみたいな口調で言われた。駐車場の案内も無かった。めちゃくちゃ腹が立った。フロントの日本人女性は普通でした。最後に大事にしてた犬のベッドを忘れたら捨てられてしまった。ドライブ...

Facilities Details

Indoor Pool

Outdoor Pool

Outdoor Pool (seasonal)

Sauna

Hot Spring Bath

Hot Tub

Massage

Shuttle Service (free)

Free Parking

Bicycle Rental

Vending Machine (drinks)

BBQ Facilities

Restaurant

Asian breakfast

Breakfast [buffet]

Kitchenette

Vending machine

Breakfast service

24-Hour Front Desk

Private Check-in/Check-out

Lockers

Newspapers

Fishing

Table Tennis

Skiing

Ski School

Bowling

Tennis Court

Cycling

Family room

Karaoke

Kids club

Playground

Babysitting/Child Services

Game Room

Air conditioning in public area

Heating in public area

Invoice provided

Laundromat

Meeting stationery

On-site event hosting

Outdoor venue for special events

Projector/LED display

Ski service

Smoke-free property

Smoking area

Wi-Fi for special events

Baby changing rooms

Family/child friendly

Kids cutlery

Kids facilities

Kids shampoo

Kids toothbrush

Step stool

Nightclub/DJ

Entertainment Staff

Meeting/Banquet Facilities

Fax/Photocopying

Business Center

Shops (on site)

Souvenir/Gift Shop

Shared Lounge/TV Area

Terrace

Library

Daily Housekeeping

Laundry

Anti-viral cleaning products

Body thermometer

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

Face coverings on staff

First aid kit

Free face masks

Guest rooms seal after sanitization

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Protective screens in common areas

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Shared stationery removed

Staff trained in safety protocol

Sterilizing equipment

Temperature check for guests and staff

English Spoken

Japanese Spoken

Thai Spoken

Khmer Spoken

Spanish Spoken

Korean Spoken

Romanian Spoken

Russian Spoken

Arabic Spoken

Bulgarian Spoken

Catalan Spoken

Danish Spoken

Greek Spoken

Slovak Spoken

Hindi Spoken

Slovenian Spoken

Lao Spoken

Lithuanian Spoken

Hungarian Spoken

Latvian Spoken

Indonesian Spoken

Icelandic Spoken

Malay Spoken

Norwegian Spoken

Polish Spoken

Free Wifi

Internet services

Wi-Fi in public areas

Non-smoking Rooms

Air Conditioning

Designated Smoking Area

Facilities for Disabled Guests

Heating

Bicycles

On-site accessible restaurants / lounges

Activity Kits

Garden

Glamping

Korean sauna

Massage chair

Outdoor recreational features

Pool facilities

Pool with view

Private bath

Private BBQ facilities

Public bath

Ski lessons

Swimming pool

Swimming pool [outdoor]

Tours

Water sports (non-motorized)

VIP Room Facilities

Hypoallergenic room available

Elevator

Filming locations

Front desk [24-hour]

Litter boxes

Off-leash areas

Room decorations

Security [24-hour]

Service animals are welcome

Themed rooms

Car park [free of charge]

Car park [nearby]

Car park [on-site]

New Greenpia Tsunan in Niigata Niigata