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Reviews from Guests

3.0/5

tripadvisor

145

Reviews

from real guests

dewaere

4

/

5

Hotel a little aging, nice large room clean Japanese way but liliputian bathroom, comfortable bedding, very nice staff, outdoor woman bath on the roof and an indoor bath,no laundry or washing machine, 15 minutes walk from the train station

PallaviVarma

5

/

5

What a beautiful hotel. It has preserved its charm over the years. The room was quite spacious, with two beds, a futon style bed, a low table with tons of bean bags and low chairs to sit. We chose the room with the in-room onsen, so we had a lot of space in the bathing area as well. The sink also had tons of counter space and a shelf to store amenities, while the closet space was HUGE. The hotel is a short taxi ride (<5 mins) from Beppu Station, or a 7-8 minute walk if you're not dragging tons of luggage. Since we arrived via Beppu Port, it was a 9-10 minute taxi ride. The hotel's back faces the open water, and the views are unparalleled. You can easily go down and take a walk (and on the way, find a Family Mart too). The entire parallel main street has TONS of restaurants and food options, so take advantage. Beppu also supports UberEats app perfectly fine. The hotel itself does an elaborate dinner, breakfast, and tea experience so definitely book that if you want the whole experience. Exploring Beppu is easy from this location. Beppu's Tower is visible from the hotel and walkable, as are the bus stops if you wish to do the hot springs/Hells. Be mindful that Beppu's buses are not fixed rate like Kyoto buses, for instance, so have the right amount of cash ready to pay based on distance or number of stops (or money on your IC card). The hotel amenities also include vending machines, and smoking rooms on the 4th and 5th floors (aside from the ashtray on the street). I want to especially thank the staff for their warm welcome. We arrived quite early in the morning by ferry, and since check-in was much later in the afternoon, we had nowhere to go. The hotel was fully booked, so getting a different room for the day wasn't an option either. But they could see how tired we were and graciously offered us an empty tea room with floor cushions to rest in, and I am so grateful for that. They were also very helpful in helping us book a taxi to the station during our departure because the GO app (while in Beppu) doesn't allow one to pick a big van or Premium, we had a few cancellations because of our luggage, and the hotel was kind in helping us book a taxi. Definitely will visit again!

381ccl

5

/

5

Good hotel . Receptionist knows how to speak English and friendly. Able to see sunrise. Private onsen is clean and comfortable.

Facilities Details

Breakfast service

Air Conditioning

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Hot Spring Bath

Sauna

Fitness Center

Meeting/Banquet Facilities

Heating

Designated Smoking Area

Concierge Service

Non-smoking Rooms

Massage

Fax/Photocopying

Soundproof Rooms

Daily Housekeeping

24-Hour Front Desk

Vending Machine (drinks)

Facilities for Disabled Guests

English Spoken

Chinese [Mandarin]

French Spoken

German Spoken

Italian Spoken

Japanese Spoken

Korean Spoken

Spanish Spoken

Thai Spoken

Wi-Fi in public areas

Ironing Service

Anti-viral cleaning products

Body thermometer

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

Doctor/nurse on call

Face coverings on staff

First aid kit

Free face masks

Guest rooms seal after sanitization

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Professional-grade sanitizing services

Protective screens in common areas

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Shared stationery removed

Staff trained in safety protocol

Temperature check for guests and staff

Asian breakfast

Vending machine

Air conditioning in public area

Finnish Spoken

Special Diet Meals (upon request)

Dry Cleaning

Elevator

Croatian Spoken

Heating in public area

Smoke-free property

Hungarian Spoken

Golf Course (within 2 miles)

Game Room

Nightclub/DJ

Indonesian Spoken

Security [24-hour]

Icelandic Spoken

Car park [charges apply]

Car park [on-site]

10 Available Room Types

Japanese-Style Room with Sea View - Non-Smoking
Japanese-Style Room with Sea View - Non-Smoking
Japanese-Style Room with Sea View - Non-Smoking
Japanese-Style Room with Sea View - Non-Smoking
Japanese-Style Room with Sea View - Non-Smoking
Japanese-Style Room with Sea View - Non-Smoking
Japanese-Style Room with Sea View - Non-Smoking
Japanese-Style Room with Sea View - Non-Smoking

Japanese-Style Room with Sea View - Non-Smoking

room-size-icon

16 Square Meter

Shower

Shower

TV

TV

Telephone

Telephone

Air Conditioning

Air Conditioning

Hair dryer

Hair dryer

Refrigerator

Refrigerator

Desk

Desk

Free Toiletries

Free Toiletries

Toilet

Toilet

Private bathroom

Private bathroom

Heating

Heating

Slippers

Slippers

Sofa

Sofa

View

View

Sea view

Sea view

Towels

Towels

Upper floors accessible by elevator

Upper floors accessible by elevator

Japanese-Style Room with Sea View and Ceramic Bath - Non-Smoking
Japanese-Style Room with Sea View and Ceramic Bath - Non-Smoking
Japanese-Style Room with Sea View and Ceramic Bath - Non-Smoking
Japanese-Style Room with Sea View and Ceramic Bath - Non-Smoking
Japanese-Style Room with Sea View and Ceramic Bath - Non-Smoking
Japanese-Style Room with Sea View and Ceramic Bath - Non-Smoking
Japanese-Style Room with Sea View and Ceramic Bath - Non-Smoking
Japanese-Style Room with Sea View and Ceramic Bath - Non-Smoking

Japanese-Style Room with Sea View and Ceramic Bath - Non-Smoking

room-size-icon

16 Square Meter

Shower

Shower

TV

TV

Telephone

Telephone

Air Conditioning

Air Conditioning

Hair dryer

Hair dryer

Refrigerator

Refrigerator

Desk

Desk

Free Toiletries

Free Toiletries

Toilet

Toilet

Private bathroom

Private bathroom

Heating

Heating

Slippers

Slippers

Sofa

Sofa

View

View

Sea view

Sea view

Towels

Towels

Upper floors accessible by elevator

Upper floors accessible by elevator

Japanese-Style Room or Room with Tatami Area Selected at Check-in - Non-Smoking
Japanese-Style Room or Room with Tatami Area Selected at Check-in - Non-Smoking
Japanese-Style Room or Room with Tatami Area Selected at Check-in - Non-Smoking
Japanese-Style Room or Room with Tatami Area Selected at Check-in - Non-Smoking
Japanese-Style Room or Room with Tatami Area Selected at Check-in - Non-Smoking
Japanese-Style Room or Room with Tatami Area Selected at Check-in - Non-Smoking
Japanese-Style Room or Room with Tatami Area Selected at Check-in - Non-Smoking

Japanese-Style Room or Room with Tatami Area Selected at Check-in - Non-Smoking

room-size-icon

16 Square Meter

Shower

Shower

TV

TV

Telephone

Telephone

Air Conditioning

Air Conditioning

Hair dryer

Hair dryer

Refrigerator

Refrigerator

Desk

Desk

Free Toiletries

Free Toiletries

Toilet

Toilet

Private bathroom

Private bathroom

Heating

Heating

Slippers

Slippers

Sofa

Sofa

View

View

City view

City view

Towels

Towels

Upper floors accessible by elevator

Upper floors accessible by elevator

Twin Room with City View - Non-Smoking
Twin Room with City View - Non-Smoking
Twin Room with City View - Non-Smoking
Twin Room with City View - Non-Smoking
Twin Room with City View - Non-Smoking
Twin Room with City View - Non-Smoking

Twin Room with City View - Non-Smoking

room-size-icon

17 Square Meter

Shower

Shower

TV

TV

Telephone

Telephone

Air Conditioning

Air Conditioning

Hair dryer

Hair dryer

Refrigerator

Refrigerator

Desk

Desk

Free Toiletries

Free Toiletries

Toilet

Toilet

Private bathroom

Private bathroom

Heating

Heating

Slippers

Slippers

Sofa

Sofa

View

View

City view

City view

Towels

Towels

Upper floors accessible by elevator

Upper floors accessible by elevator

Japanese-Style Family Room with City View
Japanese-Style Family Room with City View
Japanese-Style Family Room with City View
Japanese-Style Family Room with City View
Japanese-Style Family Room with City View

Japanese-Style Family Room with City View

room-size-icon

33 Square Meter

Shower

Shower

TV

TV

Telephone

Telephone

Air Conditioning

Air Conditioning

Hair dryer

Hair dryer

Refrigerator

Refrigerator

Desk

Desk

Free Toiletries

Free Toiletries

Toilet

Toilet

Private bathroom

Private bathroom

Heating

Heating

Slippers

Slippers

Sofa

Sofa

View

View

City view

City view

Towels

Towels

Upper floors accessible by elevator

Upper floors accessible by elevator

Facilities Details

Pool and Spa

Massage

Hot Spring Bath

Fitness Center

Sauna

Food & Drink

Vending Machine (drinks)

Asian breakfast

Vending machine

Special Diet Meals (upon request)

Breakfast service

Front Desk Services

Concierge Service

24-Hour Front Desk

Activities

Golf Course (within 2 miles)

Entertainment and Family Services

Kids club

Air conditioning in public area

Heating in public area

Smoke-free property

Family/child friendly

Nightclub/DJ

Business Facilities

Meeting/Banquet Facilities

Fax/Photocopying

Common Areas

Game Room

Cleaning Services

Daily Housekeeping

Ironing Service

Anti-viral cleaning products

Body thermometer

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

Doctor/nurse on call

Face coverings on staff

First aid kit

Free face masks

Guest rooms seal after sanitization

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Professional-grade sanitizing services

Protective screens in common areas

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Shared stationery removed

Staff trained in safety protocol

Temperature check for guests and staff

Dry Cleaning

Languages Spoken

English Spoken

Chinese [Mandarin]

French Spoken

German Spoken

Italian Spoken

Japanese Spoken

Korean Spoken

Spanish Spoken

Thai Spoken

Finnish Spoken

Croatian Spoken

Hungarian Spoken

Indonesian Spoken

Icelandic Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Air Conditioning

Non-smoking Rooms

Designated Smoking Area

Soundproof Rooms

Heating

Family Rooms

Facilities for Disabled Guests

Elevator

Security [24-hour]

Car park [charges apply]

Car park [on-site]