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Reviews from Guests

4.0/5

tripadvisor

32

Reviews

from real guests

oliviayiuyiul

5

/

5

I come to this area for site-seeing and skiing. This hotel is quite remote. It is located around 10km away from the other hotspring resorts. So be prepared to drive a bit more to reach it but it is still quite close to the Kuju Forest Park Ski Area. Overall its a modern style hotel with a japanese style bathroom. The room is clean and tidy. The bed is big and comfort. Wifi reception is gd and internet is quick, Can view the Aso mountain outlook from the room and it is just fantastic to see the drawn in the room. No complaint about the room quality. The only minus point about the room is hotel won't provide daily room service to you unless u request for it. There are not much comments/reviews about this hotel in major international travel website. Reviews are mainly written at japanese in japan's travel website. From the japanese reviews saying the meal at the hotel restaurant is brilliant, they serve top-class japanese's wagyu (beef) from the farm around the Aso mountain area. However, i didn't have the chance to taste it as it requires reservation days in advance. Hotel staff doesn't speak fluent English but they are very kind and helpful. The hotel staff at night was particularly friendly which he prepares some hot towel and hot green tea for us appoint our return from a whole day skiing. I hope the hotel management read this comment and notice his contribution. His kind act is the major reason i am writing this comment (FYI, this is my first comment on TripAdvisor). If you are looking for a modern style and reasonable priced hotel with hot spring facility in the Aso mountain area, give this one a try. May be it will amaze you.

darylc390

4

/

5

If you looking for a hotel to place your head for the night after a driving trip or looking for a place to base yourself for exploring the beautiful surrounding areas, the Guernsey is probably the right place for you. Large rooms and clean rooms with affordable price are a huge draw and would be with most basic amenities covered for. It has a public bath but the spring water wasn't not particularly hot. Note that since it is located in a relatively isolated area, please have your own food prepared when checking in as the restaurant doesn't seem to be open for dinner service with reservation and there is no room service available.

Facilities Details

Free Parking

Free Wifi

Spa

Sauna

Baggage Storage

24-Hour Front Desk

Karaoke

BBQ grill

Smoke-free property

Garden

On-site accessible self parking

Terrace

Bicycle Rental

Shuttle Service (free)

3 Available Room Types

Standard Twin Room
Standard Twin Room
Standard Twin Room
Standard Twin Room

Standard Twin Room

Towels

Towels

Sleep comfort items

Sleep comfort items

Non-smoking

Non-smoking

TV

TV

Slippers

Slippers

Separate shower/bathtub

Separate shower/bathtub

Private bathroom

Private bathroom

Hair dryer

Hair dryer

Free Toiletries

Free Toiletries

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Air Conditioning

Air Conditioning

Free Wifi

Free Wifi

Iron

Iron

Bidet

Bidet

Clothes Rack

Clothes Rack

Desk

Desk

Deluxe Twin Room
Deluxe Twin Room
Deluxe Twin Room
Deluxe Twin Room

Deluxe Twin Room

Towels

Towels

Sleep comfort items

Sleep comfort items

Non-smoking

Non-smoking

TV

TV

Slippers

Slippers

Separate shower/bathtub

Separate shower/bathtub

Private bathroom

Private bathroom

Hair dryer

Hair dryer

Free Toiletries

Free Toiletries

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Air Conditioning

Air Conditioning

Free Wifi

Free Wifi

Iron

Iron

Bidet

Bidet

Clothes Rack

Clothes Rack

Desk

Desk

Japanese Style Room Mountain View
Japanese Style Room Mountain View

Japanese Style Room Mountain View

Towels

Towels

Sleep comfort items

Sleep comfort items

Non-smoking

Non-smoking

TV

TV

Slippers

Slippers

Separate shower/bathtub

Separate shower/bathtub

Private bathroom

Private bathroom

Hair dryer

Hair dryer

Free Toiletries

Free Toiletries

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Air Conditioning

Air Conditioning

Free Wifi

Free Wifi

Iron

Iron

Bidet

Bidet

Clothes Rack

Clothes Rack

Desk

Desk

Facilities Details

Pool and Spa

Spa

Sauna

Parking and Transportation

Free Parking

Bicycle Rental

Shuttle Service (free)

Front Desk Services

Baggage Storage

24-Hour Front Desk

Entertainment and Family Services

Karaoke

Smoke-free property

Common Areas

Terrace

Internet Access in public areas

Free Wifi

Miscellaneous

BBQ grill

Garden

On-site accessible self parking