Hotel Granvia Okayama

4.0 / 5

•

1-5 ekimotomachi Okayama-shi, Japan 700-8515

Reviews from Guests

4.0/5

643

Reviews

from real guests

OferN_11

Located in the complex of Okayama main train station and very short to Okayama main streets. we visited the hotel as part a considerably long trip in Japan and this hotel was for one night stay, sort of as a transit station between two main destinations. The room we got was big with 2 big single beds (as common in Japan) and strange way of organizing the bathroom facilities. Bath/Shower, restroom and sink – each one in separate mini room. All the required toilets items (as usual in 4 starts hotel) were there as well pajamas. No table for working, but sofa and nice window looking outside. Free WiFi, ironing and purifier “attended” as well. As mentioned, shower room was together with the bath in the same room so there was a lot of space, and it was very comfortable. Breakfast was both western and Japanese. All in all was good, however it did not include any white cheese, very few type of bread, mainly white. Coffee machine provided all the required coffee flavors. Like many other hotels breakfast in served in the highest flooer of the building which provides you great panoramic view of the area and on the training station – the Shinkensen. The hotel also offers dinners and shows in this high floor, but you can go down to the train station and have a lot of varieties of Japanese food until 21:00. Since we were with a group we barely need the hotel staff, but whenever needed they were extremely nice. The hotel is very welcoming and recommended.

TandTSwitzerland

The location of the hotel is really good. You can walk directly from the train station to the hotel. Friendly staff, they have limited knowledge of English but try their best to give a good service. Rooms: I highly recommend to book the highest category. Those rooms are large and have a lit of amenities. They also have access to the lounge. Small pool, good for a morning swim. Japanese restaurant was ok. Overall a good choice if you take the train.

LaFlaneuse2

Avoid! Bed bugs! Don’t go to this hotel. It’s infested! In addition when we woke up with bedbug bites at 11 PM, shortly after going to bed, the hotel gave us a list of laundromats that were open 24/7 so that we could wash our clothes. They did not let us access their laundry service, pay for a cab to the laundromat at midnight or reimburse us for the laundry services. We requested to switch to another room and were then given a beautiful newly renovated room. The photo on TripAdvisor is of one of these new rooms. The room we were checked into initially was old, dirty and shabby. Their customer service is horrible. Don’t go here if you want to enjoy your stay in in Okayama!

Facilities Details

Breakfast service

Buffet-Style Restaurant

Check-in [24-hour]

Air Conditioning

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Sauna

Bar

Meeting/Banquet Facilities

Heating

All Spaces Non-Smoking (public and private)

Designated Smoking Area

Soundproof Rooms

Daily Housekeeping

Non-smoking Rooms

Shops (on site)

Laundry

Vending Machine (drinks)

Massage

Currency Exchange

24-Hour Front Desk

Indoor Pool

Dry Cleaning

Fax/Photocopying

Restaurant

Concierge Service

Ironing Service

English Spoken

Japanese Spoken

Wired Internet

Wi-Fi in public areas

Swimming pool

Anti-viral cleaning products

Body thermometer

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

Doctor/nurse on call

First aid kit

Hand sanitizer

Hot water linen and laundry washing

Korean Spoken

Physical distancing of at least 1 meter

Professional-grade sanitizing services

Protective screens in common areas

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Staff trained in safety protocol

Temperature check for guests and staff

Italian Spoken

VIP Room Facilities

Alternative meal arrangement

Russian Spoken

Dutch Spoken

Arabic Spoken

Restaurant [halal]

Bulgarian Spoken

Catalan Spoken

Czech Spoken

Vending machine

Western breakfast

Air conditioning in public area

Finnish Spoken

Chapel/Shrine

Special Diet Meals (upon request)

Elevator

Facilities for Disabled Guests

Croatian Spoken

Heating in public area

Slovenian Spoken

Invoice provided

Lao Spoken

Postal service

Projector/LED display

Lithuanian Spoken

Hungarian Spoken

Latvian Spoken

Game Room

Library

Nightclub/DJ

Indonesian Spoken

Security [24-hour]

Service animals are welcome

Icelandic Spoken

Car park [charges apply]

Car park [on-site]

Entertainment Staff

Breakfast service

Buffet-Style Restaurant

Check-in [24-hour]

Air Conditioning

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Sauna

Bar

Meeting/Banquet Facilities

Heating

All Spaces Non-Smoking (public and private)

Designated Smoking Area

Soundproof Rooms

Daily Housekeeping

Non-smoking Rooms

Shops (on site)

Laundry

Vending Machine (drinks)

Massage

Currency Exchange

24-Hour Front Desk

Indoor Pool

Dry Cleaning

Fax/Photocopying

10 Available Room Types

Granvia Double Room, Non Smoking with Lounge Access

Granvia Double Room, Non Smoking with Lounge Access

Non-smoking

Heating

Carpeted

Satellite Channels

Iron

Soundproof

Laptop workspace

Air Conditioning

Blackout curtains

Refrigerator

Minibar

Wardrobe/Closet

Internet [LAN]

Daily housekeeping

Free Wifi

Bidet

Telephone

Desk

Towels

Sleep comfort items

Toilet

Kids shampoo

Slippers

Separate shower/bathtub

Free Toiletries

Hair dryer

Clothes Rack

Free bottled water

Daily newspaper

Granvia Twin Room, Non Smoking with Lounge Access

Granvia Twin Room, Non Smoking with Lounge Access

Non-smoking

Heating

Carpeted

Satellite Channels

Iron

Soundproof

Laptop workspace

Air Conditioning

Blackout curtains

Refrigerator

Minibar

Wardrobe/Closet

Internet [LAN]

Daily housekeeping

Free Wifi

Bidet

Telephone

Desk

Towels

Sleep comfort items

Toilet

Kids shampoo

Slippers

Separate shower/bathtub

Free Toiletries

Hair dryer

Clothes Rack

Free bottled water

Daily newspaper

Granvia Triple Room, Non Smoking with Lounge Access

Granvia Triple Room, Non Smoking with Lounge Access

Non-smoking

Heating

Carpeted

Satellite Channels

Iron

Soundproof

Laptop workspace

Air Conditioning

Blackout curtains

Refrigerator

Minibar

Wardrobe/Closet

Internet [LAN]

Daily housekeeping

Free Wifi

Bidet

Telephone

Desk

Towels

Sleep comfort items

Toilet

Kids shampoo

Slippers

Separate shower/bathtub

Free Toiletries

Hair dryer

Clothes Rack

Free bottled water

Daily newspaper

Granvia Semi-Double Room(For 2 Guest), Non Smoking with Lounge Access

Granvia Semi-Double Room(For 2 Guest), Non Smoking with Lounge Access

Non-smoking

Heating

Carpeted

Satellite Channels

Iron

Soundproof

Laptop workspace

Air Conditioning

Blackout curtains

Refrigerator

Minibar

Wardrobe/Closet

Internet [LAN]

Daily housekeeping

Free Wifi

Bidet

Telephone

Desk

Towels

Sleep comfort items

Toilet

Kids shampoo

Slippers

Separate shower/bathtub

Free Toiletries

Hair dryer

Clothes Rack

Free bottled water

Daily newspaper

Granvia Semi-Double Room(For 1 Guest), Non Smoking with Lounge Access

Granvia Semi-Double Room(For 1 Guest), Non Smoking with Lounge Access

Non-smoking

Heating

Carpeted

Satellite Channels

Iron

Soundproof

Laptop workspace

Air Conditioning

Blackout curtains

Refrigerator

Minibar

Wardrobe/Closet

Internet [LAN]

Daily housekeeping

Free Wifi

Bidet

Telephone

Desk

Towels

Sleep comfort items

Toilet

Kids shampoo

Slippers

Separate shower/bathtub

Free Toiletries

Hair dryer

Clothes Rack

Free bottled water

Daily newspaper

Facilities Details

Pool and Spa

Massage

Indoor Pool

Sauna

Food & Drink

Vending Machine (drinks)

Bar

Restaurant

Alternative meal arrangement

Buffet-Style Restaurant

Restaurant [halal]

Vending machine

Western breakfast

Special Diet Meals (upon request)

Breakfast service

Front Desk Services

Currency Exchange

24-Hour Front Desk

Concierge Service

Entertainment and Family Services

Kids club

Air conditioning in public area

Heating in public area

Invoice provided

Postal service

Projector/LED display

Family/child friendly

Nightclub/DJ

Entertainment Staff

Business Facilities

Meeting/Banquet Facilities

Fax/Photocopying

Shops

Shops (on site)

Common Areas

Chapel/Shrine

Game Room

Library

Cleaning Services

Daily Housekeeping

Laundry

Dry Cleaning

Ironing Service

Anti-viral cleaning products

Body thermometer

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

Doctor/nurse on call

First aid kit

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Professional-grade sanitizing services

Protective screens in common areas

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Staff trained in safety protocol

Temperature check for guests and staff

Languages Spoken

English Spoken

Japanese Spoken

Korean Spoken

Italian Spoken

Russian Spoken

Dutch Spoken

Arabic Spoken

Bulgarian Spoken

Catalan Spoken

Czech Spoken

Finnish Spoken

Croatian Spoken

Slovenian Spoken

Lao Spoken

Lithuanian Spoken

Hungarian Spoken

Latvian Spoken

Indonesian Spoken

Icelandic Spoken

Internet Access in public areas

Free Wifi

Internet

Wired Internet

Wi-Fi in public areas

Miscellaneous

Soundproof Rooms

Non-smoking Rooms

Air Conditioning

Heating

Designated Smoking Area

Swimming pool

VIP Room Facilities

All Spaces Non-Smoking (public and private)

Elevator

Facilities for Disabled Guests

Family Rooms

Check-in [24-hour]

Security [24-hour]

Service animals are welcome

Car park [charges apply]

Car park [on-site]