Biwako Hotel - Lakeside Hotspring Resort

3.0 / 5

•

2-40 Hamamachi, Otsu, Shiga, Japan

Reviews from Guests

3.0/5

100

Reviews

from real guests

yunkelkotei

To celebrate my father-in-law's 77th birthday, I stayed with two families and a large group of my mother-in-law. I chose the guest room with an open-air bath, which was good because the room was spacious and kept clean, although I felt the building was old. The meal was prepared in a separate room due to the large number of people. Every side dish was hearty, and the growing children were satisfied. However, as for the public baths in the same building, it is a pity that there was no water bath, even though there was a sauna. I didn't go to the annex because it was too much trouble, so I don't know the other public baths. Also, when I went to the public bath first thing in the morning, I came across a staff member teaching new people, but I was tired of the language and it ruined my feelings. If you’re looking for a way to make sure you’re open 24 hours a day, you can close your doors and teach them when there are no customers. It was nice to be able to stay in a room with an open-air bath at a reasonable price, but it didn't feel right for me.

puratina

I stayed in a room in the west wing of the hotel. There was a toilet and a shower only room, but there were two large baths and I could enjoy the hot spring. I had the food in a private room, but I was very satisfied with the food that was carefully made, one dish at a time, and that was unique to Omi, and could only be eaten there for local consumption. There were plenty of souvenirs from the shop. The innkeeper was very kind and I was able to spend a relaxing time. I enjoyed the goodness of Japanese inns.

nj6666

The couple enjoy the hot spring inn. I stayed overnight on my way back from Osaka. I wasn't expecting it because it's a five star inn and a big hotel called the Grand Hotel, but the food didn't taste as good as I expected. I couldn't eat anything that looked like tsukudani, grilled fish or fish on steamed sushi because it was too raw. It said it was a recommended course for inns, but the food we chose was one of the three worst inns we have ever visited. The room was well cleaned and the yukata and bedding were comfortable without any moisture. The public baths are fine. It is a hot spring in the Kansai area, so I hope the food improves.

Facilities Details

Breakfast service

Buffet-Style Restaurant

Free Parking

Check-in [24-hour]

Air Conditioning

Free Wifi

Internet

Kids club

Family Rooms

Hot Spring Bath

Sauna

Bar

Meeting/Banquet Facilities

Heating

Designated Smoking Area

Newspapers

Restaurant

Vending Machine (drinks)

Outdoor Pool

Outdoor Pool (seasonal)

Chapel/Shrine

Non-smoking Rooms

Terrace

Daily Housekeeping

Laundry

Currency Exchange

BBQ Facilities

24-Hour Front Desk

Fax/Photocopying

Massage

Concierge Service

English Spoken

Japanese Spoken

Wi-Fi in public areas

Garden

Pool with view

Public bath

Swimming pool

Swimming pool [outdoor]

Ticket Service

Body thermometer

Cashless payment service

Daily disinfection in common areas

Doctor/nurse on call

First aid kit

Guest rooms seal after sanitization

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Professional-grade sanitizing services

Protective screens in common areas

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Staff trained in safety protocol

Temperature check for guests and staff

VIP Room Facilities

Dutch Spoken

Vending machine

Air conditioning in public area

Finnish Spoken

Special Diet Meals (upon request)

Hebrew Spoken

Dry Cleaning

Elevator

Facilities for Disabled Guests

Hindi Spoken

Croatian Spoken

Heating in public area

Invoice provided

Postal service

Smoke-free property

Hungarian Spoken

Latvian Spoken

Game Room

Library

Nightclub/DJ

Indonesian Spoken

Security [24-hour]

Service animals are welcome

Icelandic Spoken

Car park [free of charge]

Car park [on-site]

Malay Spoken

Karaoke

Bicycle Rental

Breakfast service

Buffet-Style Restaurant

Free Parking

Check-in [24-hour]

Air Conditioning

Free Wifi

Internet

Kids club

Family Rooms

Hot Spring Bath

Sauna

Bar

Meeting/Banquet Facilities

Heating

Designated Smoking Area

Newspapers

Restaurant

Vending Machine (drinks)

Outdoor Pool

Outdoor Pool (seasonal)

Chapel/Shrine

Non-smoking Rooms

Terrace

Daily Housekeeping

Laundry

Currency Exchange

BBQ Facilities

Nearby Location

Kyoto Station

10.34 km

10 Available Room Types

Premium Luxury Twin Room VISTA with Lounge Access [Adult-Only], Non-Smoking

Premium Luxury Twin Room VISTA with Lounge Access [Adult-Only], Non-Smoking

Towels

Non-smoking

Heating

Toilet

Iron

Toiletries

Air Conditioning

Separate shower/bathtub

Blackout curtains

Private bathroom

Bathrobes

Hair dryer

Daily housekeeping

Free Wifi

Clothes Rack

Desk

Free bottled water

Luxury Junior Suite - Non-Smoking

66 Square Meter

Shower

Telephone

Air Conditioning

Hair dryer

Balcony/Terrace

Refrigerator

Desk

Free Toiletries

Toilet

Private bathroom

Heating

Slippers

View

Electric Kettle

Lake view

Towels

Premium Luxury Twin Room AQUA with Lounge Access [Adult-Only], Non-Smoking

Premium Luxury Twin Room AQUA with Lounge Access [Adult-Only], Non-Smoking

Towels

Non-smoking

Heating

Toilet

Iron

Toiletries

Air Conditioning

Separate shower/bathtub

Blackout curtains

Bathrobes

Hair dryer

Daily housekeeping

Free Wifi

Clothes Rack

Desk

Free bottled water

Deluxe Double Room - Non-Smoking

30 Square Meter

Shower

Telephone

Air Conditioning

Hair dryer

Balcony/Terrace

Refrigerator

Desk

Free Toiletries

Toilet

Private bathroom

Heating

Slippers

View

Electric Kettle

Lake view

Towels

Deluxe Twin Room - Non-Smoking (33㎡)

33 Square Meter

Shower

Telephone

Air Conditioning

Hair dryer

Balcony/Terrace

Refrigerator

Desk

Free Toiletries

Toilet

Private bathroom

Heating

Slippers

View

Electric Kettle

Lake view

Towels

Facilities Details

Pool and Spa

Outdoor Pool

Outdoor Pool (seasonal)

Hot Spring Bath

Sauna

Massage

Parking and Transportation

Free Parking

Bicycle Rental

Food & Drink

Restaurant

Vending Machine (drinks)

Bar

BBQ Facilities

Buffet-Style Restaurant

Vending machine

Special Diet Meals (upon request)

Breakfast service

Front Desk Services

Newspapers

Currency Exchange

24-Hour Front Desk

Concierge Service

Ticket Service

Entertainment and Family Services

Kids club

Air conditioning in public area

Heating in public area

Invoice provided

Postal service

Smoke-free property

Nightclub/DJ

Karaoke

Business Facilities

Meeting/Banquet Facilities

Fax/Photocopying

Common Areas

Chapel/Shrine

Terrace

Game Room

Library

Cleaning Services

Daily Housekeeping

Laundry

Body thermometer

Cashless payment service

Daily disinfection in common areas

Doctor/nurse on call

First aid kit

Guest rooms seal after sanitization

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Professional-grade sanitizing services

Protective screens in common areas

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Staff trained in safety protocol

Temperature check for guests and staff

Dry Cleaning

Languages Spoken

English Spoken

Japanese Spoken

Dutch Spoken

Finnish Spoken

Hebrew Spoken

Hindi Spoken

Croatian Spoken

Hungarian Spoken

Latvian Spoken

Indonesian Spoken

Icelandic Spoken

Malay Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Air Conditioning

Non-smoking Rooms

Heating

Designated Smoking Area

Family Rooms

Garden

Pool with view

Public bath

Swimming pool

Swimming pool [outdoor]

VIP Room Facilities

Elevator

Facilities for Disabled Guests

Check-in [24-hour]

Security [24-hour]

Service animals are welcome

Car park [free of charge]

Car park [on-site]