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Reviews from Guests

3.0/5

tripadvisor

87

Reviews

from real guests

hotobo

2

/

5

It was good to have a system where the cleaning staff could hang extra towels on the doorknobs without entering the room. The cleaning seems to be on the fourth day. The free breakfast was more varied than I had imagined and the content changed every day. However, other customers had told the staff that they would be running out of side dishes and had them added, so I asked them to add more when there was no bread, but they flatly refused. But to the other guests, I saw that the other staff had served the bread out of the kitchen and personally handed it to them. Why do staff respond differently? There is only one elevator, so allow plenty of time.

Lea_Hotelero

4

/

5

Very nice stay in Otsu. The hotel is around 12 min walking from Otsu station. The standard room is small but the price is acceptable. It includes free breakfast that it's being served in the lobby. Hotel staff is very friendly. I would stay here again.

muddysox

4

/

5

This hotel's location is very much a compromise, two train stops from Kyoto, two train stops away from the (very interesting) hilltop temple complex of Hieizan, and not far from Otsu JR station or lake Biwa, while still not exactly convenient for travelling or offering any lake views at all. With hindsight, and considering the fact that Japanese cities (including Kyoto) are usually hectic, Otsu proved a refreshingly relaxed and calm base, and I would stay in this hotel again (which this time I only did because I couldn't find a room in Kyoto). The Toyoko Inn chain obviously enforces a very high level of brand consistency, when it comes to breakfast, however, they do seem to allow a limited range of local diversity, even within the same time of the year and the same area of Japan, so Toyoko's (Japanese style) breakfast is, unlike Toyoko's guestrooms, not always exactly the same. I found breakfast at this Toyoko slightly below the branch average, i.e. very good but one can get a fractionally better breakfast at other Toyoko's. The staff is very attentive and I appreciated having a window with a cityscape view, instead of a view of the solid wall of another building two meters away as it is often the case in Toyoko Inn branches.

Facilities Details

Breakfast service

Buffet-Style Restaurant

Free Wifi

Internet

Meeting/Banquet Facilities

English Spoken

Japanese Spoken

Wi-Fi in public areas

Massage

German Spoken

Vending machine

Air conditioning in public area

Dry Cleaning

Elevator

Heating in public area

Laundry

Nightclub/DJ

24-Hour Front Desk

Non-smoking Rooms

Icelandic Spoken

Car park [charges apply]

Car park [on-site]

Nearby Location

Kyoto Station

Kyoto Station

9.72 km

10 Available Room Types

Standard Twin Room, Smoking
Standard Twin Room, Smoking
Standard Twin Room, Smoking
Standard Twin Room, Smoking
Standard Twin Room, Smoking
Standard Twin Room, Smoking
Standard Twin Room, Smoking
Standard Twin Room, Smoking
Standard Twin Room, Smoking
Standard Twin Room, Smoking
Standard Twin Room, Smoking
Standard Twin Room, Smoking
Standard Twin Room, Smoking
Standard Twin Room, Smoking
Standard Twin Room, Smoking

Standard Twin Room, Smoking

Towels

Towels

Heating

Heating

Sleep comfort items

Sleep comfort items

Smoking allowed

Smoking allowed

TV

TV

Toilet

Toilet

Kids shampoo

Kids shampoo

Electric Kettle

Electric Kettle

Laptop workspace

Laptop workspace

Daily housekeeping

Daily housekeeping

Slippers

Slippers

Air Conditioning

Air Conditioning

Separate shower/bathtub

Separate shower/bathtub

Private bathroom

Private bathroom

Refrigerator

Refrigerator

Free Wifi

Free Wifi

Desk

Desk

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Standard Single Room, Non Smoking
Standard Single Room, Non Smoking
Standard Single Room, Non Smoking
Standard Single Room, Non Smoking
Standard Single Room, Non Smoking
Standard Single Room, Non Smoking
Standard Single Room, Non Smoking
Standard Single Room, Non Smoking
Standard Single Room, Non Smoking
Standard Single Room, Non Smoking
Standard Single Room, Non Smoking
Standard Single Room, Non Smoking
Standard Single Room, Non Smoking
Standard Single Room, Non Smoking
Standard Single Room, Non Smoking

Standard Single Room, Non Smoking

Towels

Towels

Heating

Heating

Sleep comfort items

Sleep comfort items

Non-smoking

Non-smoking

TV

TV

Toilet

Toilet

Kids shampoo

Kids shampoo

Electric Kettle

Electric Kettle

Laptop workspace

Laptop workspace

Daily housekeeping

Daily housekeeping

Slippers

Slippers

Air Conditioning

Air Conditioning

Separate shower/bathtub

Separate shower/bathtub

Private bathroom

Private bathroom

Refrigerator

Refrigerator

Free Wifi

Free Wifi

Desk

Desk

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Standard Twin Room, Non Smoking
Standard Twin Room, Non Smoking
Standard Twin Room, Non Smoking
Standard Twin Room, Non Smoking
Standard Twin Room, Non Smoking
Standard Twin Room, Non Smoking
Standard Twin Room, Non Smoking
Standard Twin Room, Non Smoking
Standard Twin Room, Non Smoking
Standard Twin Room, Non Smoking
Standard Twin Room, Non Smoking
Standard Twin Room, Non Smoking
Standard Twin Room, Non Smoking
Standard Twin Room, Non Smoking
Standard Twin Room, Non Smoking

Standard Twin Room, Non Smoking

Towels

Towels

Heating

Heating

Sleep comfort items

Sleep comfort items

Non-smoking

Non-smoking

TV

TV

Toilet

Toilet

Kids shampoo

Kids shampoo

Electric Kettle

Electric Kettle

Laptop workspace

Laptop workspace

Daily housekeeping

Daily housekeeping

Slippers

Slippers

Air Conditioning

Air Conditioning

Separate shower/bathtub

Separate shower/bathtub

Private bathroom

Private bathroom

Refrigerator

Refrigerator

Free Wifi

Free Wifi

Desk

Desk

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Standard Single Room, Smoking
Standard Single Room, Smoking
Standard Single Room, Smoking
Standard Single Room, Smoking
Standard Single Room, Smoking
Standard Single Room, Smoking
Standard Single Room, Smoking
Standard Single Room, Smoking
Standard Single Room, Smoking
Standard Single Room, Smoking
Standard Single Room, Smoking
Standard Single Room, Smoking
Standard Single Room, Smoking
Standard Single Room, Smoking
Standard Single Room, Smoking

Standard Single Room, Smoking

Towels

Towels

Heating

Heating

Sleep comfort items

Sleep comfort items

Smoking allowed

Smoking allowed

TV

TV

Toilet

Toilet

Kids shampoo

Kids shampoo

Electric Kettle

Electric Kettle

Laptop workspace

Laptop workspace

Daily housekeeping

Daily housekeeping

Slippers

Slippers

Air Conditioning

Air Conditioning

Separate shower/bathtub

Separate shower/bathtub

Private bathroom

Private bathroom

Refrigerator

Refrigerator

Free Wifi

Free Wifi

Desk

Desk

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Double Room, Non Smoking
Double Room, Non Smoking
Double Room, Non Smoking
Double Room, Non Smoking
Double Room, Non Smoking
Double Room, Non Smoking
Double Room, Non Smoking
Double Room, Non Smoking
Double Room, Non Smoking
Double Room, Non Smoking
Double Room, Non Smoking
Double Room, Non Smoking
Double Room, Non Smoking
Double Room, Non Smoking
Double Room, Non Smoking

Double Room, Non Smoking

Towels

Towels

Heating

Heating

Sleep comfort items

Sleep comfort items

Non-smoking

Non-smoking

TV

TV

Toilet

Toilet

Kids shampoo

Kids shampoo

Electric Kettle

Electric Kettle

Laptop workspace

Laptop workspace

Daily housekeeping

Daily housekeeping

Slippers

Slippers

Air Conditioning

Air Conditioning

Separate shower/bathtub

Separate shower/bathtub

Private bathroom

Private bathroom

Refrigerator

Refrigerator

Free Wifi

Free Wifi

Desk

Desk

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Facilities Details

Pool and Spa

Massage

Food & Drink

Buffet-Style Restaurant

Vending machine

Breakfast service

Front Desk Services

24-Hour Front Desk

Entertainment and Family Services

Air conditioning in public area

Heating in public area

Nightclub/DJ

Business Facilities

Meeting/Banquet Facilities

Cleaning Services

Dry Cleaning

Laundry

Languages Spoken

English Spoken

Japanese Spoken

German Spoken

Icelandic Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Elevator

Non-smoking Rooms

Car park [charges apply]

Car park [on-site]