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Reviews from Guests

3.0/5

tripadvisor

288

Reviews

from real guests

YODesignOffice

4

/

5

リゾートマンションをホテルにした施設です。 バブル期に建てられたと思いますので、決して新しくはなく廊下などには古さは感じます。 フロントは元々マンションのラウンジみたいなところなので、そんなに広くはないです。 ですが、それを上回る部屋の広さと使い勝手の良さはいいと思います。 都内でこの広さだったら賃貸でもいくらするの?というくらい広い。 キッチンや電子レンジ、冷蔵庫など家族用レベルのサイズです。 カトラリー類は全くないので、持参必須です。 また何よりホテルのスタッフさんが皆さんが感じがよく心遣いがあります。 これは、どんな高級ホテルでも実現が難しいポイントです。 丁寧やマニュアル通りの動きは出来ても、働かされている要素がしっかり出てくる。 でも、ここの方は気を使ってくれるところが本当に家族の様にしてくれます。 なので、残念なのは食事のクオリティはなんとか上げられないかと思います。 ビジネスホテルなら満足というレベルですが、リゾートホテルとしているのであればもう少し、という感じです。 施設の古さと食事のなどありマイナス1ですが、それ以外は居心地いいホテルです。 This facility converted a resort condominium into a hotel. Built during the bubble era, it's certainly not new, and you can feel its age in areas like the hallways. The front desk area, originally the condo's lounge, isn't very spacious. However, the room size and practicality more than make up for it. It's so spacious you'd wonder how much it would rent for in Tokyo. The kitchen, microwave, and refrigerator are all family-sized. There are absolutely no cutlery items, so you must bring your own. Above all, the hotel staff are all very pleasant and considerate. This is a point that even high-end hotels often struggle to achieve. They can be polite and follow procedures, but you can still sense they're just going through the motions. Here, though, the staff genuinely care and make you feel like family. So, the disappointing part is that I wish they could somehow improve the meal quality. It's satisfactory for a business hotel, but as a resort hotel, it feels like it could be a bit better. The age of the facilities and the meals are a minus, but otherwise, it's a comfortable hotel.

nakamaruda

1

/

5

We have been using it many times since about 15 years ago. My grandchildren used it again after a long absence. I used to have a good buffet meal and I was looking forward to it again... The buffet was downsized: the tempura served in the main live kitchen, the steaks were cold and there was crab, but the contents were sloppy. Oh, my God. We booked for two nights, but it was so bad that we ate out for dinner on the second day. It was a painful expense. I wasn't expecting breakfast either, but sure enough it was terrible. The rest of the sashimi that would have been served at dinner was chirashi-zushi and smelled raw. The grilled fish is also cold. White rice is bad, too. It will never be used again. I'm so sorry.

nasa20002018

4

/

5

Our family of six shared a room. The room consisted of two bedrooms and a tatami room where we slept on futons. However, the living room was unnecessarily large, and I think 30 tatami mats was more than enough. The kitchen was fully equipped and had simple tableware. There was a bath in the room, but there was also a large hot spring bath in a separate building where you could take your time. Dinner was a buffet with two start times to choose from, but the start time was a long line, so I think it would be better to go later so you can eat at your own pace. Breakfast is not very busy, so it's fine to do it at your own convenience. My complaint about this stay was that there was no information about the parking lot when we arrived by car. We were made to line up for over 10 minutes without any notice, and in the end we were shown to a completely different parking lot about 500 meters away. What's more, they didn't even lend us an umbrella, which was very irritating. I don't think I'll be using this again, so I'm writing what I think.

Facilities Details

Breakfast service

Buffet-Style Restaurant

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Hot Spring Bath

Spa

Sauna

Evening Entertainment

Meeting/Banquet Facilities

Heating

Designated Smoking Area

English Spoken

Japanese Spoken

Wi-Fi in public areas

Game Room

Golf course [on-site]

Hinoki bath

Massage

Pool facilities

Public bath

Daily Housekeeping

Swimming pool

Swimming pool [outdoor]

Table Tennis

Anti-viral cleaning products

Body thermometer

Cashless payment service

Doctor/nurse on call

First aid kit

Free face masks

Guest rooms seal after sanitization

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Professional-grade sanitizing services

Protective screens in common areas

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Staff trained in safety protocol

Temperature check for guests and staff

Suit Press

Restaurant

Vending machine

Air conditioning in public area

Elevator

Hindi Spoken

Heating in public area

Invoice provided

On-site event hosting

Smoke-free property

Latvian Spoken

Library

Nightclub/DJ

24-Hour Front Desk

Hotel chain

Non-smoking Rooms

Indonesian Spoken

Security [24-hour]

Service animals are welcome

Icelandic Spoken

Car park [free of charge]

Car park [nearby]

Car park [on-site]

Karaoke

6 Available Room Types

Standard Room
Standard Room
Standard Room
Standard Room
Standard Room
Standard Room
Standard Room
Standard Room
Standard Room
Standard Room

Standard Room

room-size-icon

120 Square Meter

Non-smoking

Non-smoking

Heating

Heating

Carpeted

Carpeted

Dining Table

Dining Table

Electric Kettle

Electric Kettle

Refrigerator

Refrigerator

Air Conditioning

Air Conditioning

Blackout curtains

Blackout curtains

Bathtub or Shower

Bathtub or Shower

Wardrobe/Closet

Wardrobe/Closet

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Bidet

Bidet

Desk

Desk

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Slippers

Slippers

Towels

Towels

Sleep comfort items

Sleep comfort items

Interconnecting Room(s) Available

Interconnecting Room(s) Available

Toilet

Toilet

Kids shampoo

Kids shampoo

Washing machine

Washing machine

Private bathroom

Private bathroom

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Clothes Rack

Clothes Rack

Bathtub

Bathtub

Kitchen

Kitchen

TV

TV

Microwave

Microwave

Asian Suite Room
Asian Suite Room
Asian Suite Room
Asian Suite Room
Asian Suite Room
Asian Suite Room
Asian Suite Room
Asian Suite Room

Asian Suite Room

Non-smoking

Non-smoking

Heating

Heating

Carpeted

Carpeted

Dining Table

Dining Table

Electric Kettle

Electric Kettle

Refrigerator

Refrigerator

Air Conditioning

Air Conditioning

Blackout curtains

Blackout curtains

Bathtub or Shower

Bathtub or Shower

Wardrobe/Closet

Wardrobe/Closet

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Bidet

Bidet

Desk

Desk

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Slippers

Slippers

Towels

Towels

Sleep comfort items

Sleep comfort items

Interconnecting Room(s) Available

Interconnecting Room(s) Available

Toilet

Toilet

Kids shampoo

Kids shampoo

Washing machine

Washing machine

Private bathroom

Private bathroom

High floor

High floor

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Clothes Rack

Clothes Rack

Bathtub

Bathtub

Kitchen

Kitchen

TV

TV

Microwave

Microwave

Japanese Western Style Suite - Pet-Friendly
Japanese Western Style Suite - Pet-Friendly
Japanese Western Style Suite - Pet-Friendly

Japanese Western Style Suite - Pet-Friendly

room-size-icon

120 Square Meter

Hair dryer

Hair dryer

Mirror

Mirror

Free Toiletries

Free Toiletries

Towels

Towels

Board games/puzzles

Board games/puzzles

Free Wifi

Free Wifi

Sauna

Sauna

Telephone

Telephone

TV

TV

Air Conditioning

Air Conditioning

Blackout curtains

Blackout curtains

Heating

Heating

Pajamas

Pajamas

Slippers

Slippers

Socket near the bed

Socket near the bed

Tea/Coffee Maker

Tea/Coffee Maker

Free welcome drink

Free welcome drink

Kitchenware

Kitchenware

Microwave

Microwave

Refrigerator

Refrigerator

Sitting Area

Sitting Area

Separate living room

Separate living room

Sofa

Sofa

Tatami flooring

Tatami flooring

Trash cans

Trash cans

Openable window

Openable window

Hardwood/Parquet floors

Hardwood/Parquet floors

Washing machine

Washing machine

Pets allowed in room

Pets allowed in room

Fire extinguisher

Fire extinguisher

Individual air conditioning

Individual air conditioning

Safe

Safe

Smoke detector

Smoke detector

Moms Japanese-Western Style Room
Moms Japanese-Western Style Room
Moms Japanese-Western Style Room

Moms Japanese-Western Style Room

room-size-icon

140 Square Meter

Daddys Japanese-Western Style Room
Daddys Japanese-Western Style Room
Daddys Japanese-Western Style Room

Daddys Japanese-Western Style Room

room-size-icon

140 Square Meter

Facilities Details

Pool and Spa

Massage

Sauna

Spa

Hot Spring Bath

Food & Drink

Buffet-Style Restaurant

Restaurant

Vending machine

Breakfast service

Front Desk Services

24-Hour Front Desk

Activities

Table Tennis

Entertainment and Family Services

Kids club

Air conditioning in public area

Heating in public area

Invoice provided

On-site event hosting

Smoke-free property

Family/child friendly

Evening Entertainment

Nightclub/DJ

Karaoke

Business Facilities

Meeting/Banquet Facilities

Common Areas

Game Room

Library

Cleaning Services

Daily Housekeeping

Anti-viral cleaning products

Body thermometer

Cashless payment service

Doctor/nurse on call

First aid kit

Free face masks

Guest rooms seal after sanitization

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Professional-grade sanitizing services

Protective screens in common areas

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Staff trained in safety protocol

Temperature check for guests and staff

Suit Press

Languages Spoken

English Spoken

Japanese Spoken

Hindi Spoken

Latvian Spoken

Indonesian Spoken

Icelandic Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Golf course [on-site]

Hinoki bath

Pool facilities

Public bath

Swimming pool

Swimming pool [outdoor]

Elevator

Heating

Designated Smoking Area

Family Rooms

Hotel chain

Non-smoking Rooms

Security [24-hour]

Service animals are welcome

Car park [free of charge]

Car park [nearby]

Car park [on-site]