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Reviews from Guests

3.0/5

tripadvisor

135

Reviews

from real guests

tonden

3

/

5

We stayed overnight in a group of seven this evening. It was a double typhoon, but it was quite crowded. My room was on the south side of the 7th floor, let alone rainy, so I was sorry I couldn't see Mt. The all-you-can-drink buffet for dinner was good. Eating in a yukata required attention, as the sleeves caught on the upper back of the chair and touched the food. The open-air bath was small and unsatisfactory. Fujimi's footbath was nice with towels. The shared karaoke room on the B1F was large and could be used in a reserved condition. Maybe it's a hole. Facilities in the rooms include 3-point unit bath, TV, central air conditioning, refrigerator, electric kettle, safety deposit box. Amenities in the rooms include tea, tea candy, toothbrush, hand soap, body soap, shampoo, conditioner. Bath amenities include body soap, shampoo, conditioner, razor, comb, cotton swab. Cold water service available. The staff were very responsive.

Coastal11157742313

4

/

5

This time it was the top floor of the room on the Mt. Fuji was not visible due to cloudy weather, but the night view was beautiful. The staff were very nice. I think there was a little less variety of dinner. The air conditioning at the Viking venue was so good that it was cold. One of the fun things about staying at the Itoen Group is free karaoke, but this was the first time that Oni had to be reserved (1,100 yen for 50 minutes). It was free for those who shared it with others....

P3283MSmichelles

1

/

5

Worst view of all time. The website showcases photos of Mt Fuji from the room category we reserved, but upon checking in, we were assigned a room with a view of a brick wall. The hotel was fully booked, so we had no choice but to stay in the room we were given. Actually, there are 9 rooms in the category we booked and only our room had no view of Mt Fuji. Izutsu 井筒 is the name of the room that you should not accept. The manager admitted that they have had complaints previously about the room, but they still fail to be truthful about the situation when advertising the room. We will never stay here again.

Facilities Details

Free Parking

Air Conditioning

Free Wifi

Spa

Designated Smoking Area

Non-smoking Rooms

Vending Machine (drinks)

Massage

Karaoke

Tennis Court

Table Tennis

Mini Golf

Shuttle Service (free)

Vending machine

24-Hour Front Desk

Outdoor Pool (seasonal)

Garden

Newspapers

Elevator

6 Available Room Types

Twin Room with Extra Bed and Mountain View
Twin Room with Extra Bed and Mountain View
Twin Room with Extra Bed and Mountain View
Twin Room with Extra Bed and Mountain View

Twin Room with Extra Bed and Mountain View

room-size-icon

19 Square Meter

Shower

Shower

Telephone

Telephone

Air Conditioning

Air Conditioning

Hair dryer

Hair dryer

Refrigerator

Refrigerator

Private bathroom

Private bathroom

Heating

Heating

Slippers

Slippers

TV

TV

Electric Kettle

Electric Kettle

Mountain view

Mountain view

Clothes Rack

Clothes Rack

Japanese-Style Room with Open Air-Bath and Mt. Fuji View
Japanese-Style Room with Open Air-Bath and Mt. Fuji View
Japanese-Style Room with Open Air-Bath and Mt. Fuji View
Japanese-Style Room with Open Air-Bath and Mt. Fuji View

Japanese-Style Room with Open Air-Bath and Mt. Fuji View

room-size-icon

17 Square Meter

Shower

Shower

Telephone

Telephone

Air Conditioning

Air Conditioning

Hair dryer

Hair dryer

Refrigerator

Refrigerator

Private bathroom

Private bathroom

Heating

Heating

Slippers

Slippers

TV

TV

Electric Kettle

Electric Kettle

Mountain view

Mountain view

Japanese-Style Room - Annex
Japanese-Style Room - Annex
Japanese-Style Room - Annex
Japanese-Style Room - Annex

Japanese-Style Room - Annex

room-size-icon

13 Square Meter

Shower

Shower

Telephone

Telephone

Air Conditioning

Air Conditioning

Hair dryer

Hair dryer

Refrigerator

Refrigerator

Private bathroom

Private bathroom

Heating

Heating

Slippers

Slippers

TV

TV

Electric Kettle

Electric Kettle

Japanese-Style Room with Shared Bathroom and Mt. Fuji View
Japanese-Style Room with Shared Bathroom and Mt. Fuji View
Japanese-Style Room with Shared Bathroom and Mt. Fuji View
Japanese-Style Room with Shared Bathroom and Mt. Fuji View

Japanese-Style Room with Shared Bathroom and Mt. Fuji View

room-size-icon

17 Square Meter

Telephone

Telephone

Air Conditioning

Air Conditioning

Hair dryer

Hair dryer

Refrigerator

Refrigerator

Heating

Heating

Slippers

Slippers

TV

TV

Electric Kettle

Electric Kettle

Mountain view

Mountain view

Standard Twin Room
Standard Twin Room
Standard Twin Room
Standard Twin Room

Standard Twin Room

room-size-icon

19 Square Meter

Air Conditioning

Air Conditioning

Private bathroom

Private bathroom

Heating

Heating

Facilities Details

Pool and Spa

Massage

Outdoor Pool (seasonal)

Spa

Parking and Transportation

Free Parking

Shuttle Service (free)

Food & Drink

Vending Machine (drinks)

Vending machine

Front Desk Services

24-Hour Front Desk

Newspapers

Activities

Tennis Court

Table Tennis

Mini Golf

Entertainment and Family Services

Karaoke

Internet Access in public areas

Free Wifi

Miscellaneous

Non-smoking Rooms

Air Conditioning

Designated Smoking Area

Garden

Elevator