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Reviews from Guests

4.0/5

tripadvisor

481

Reviews

from real guests

shirokuma23

2

/

5

The building was quite old and I couldn't help but feel its history. That was something I knew I had to do from the beginning. However, we were very unhappy with the way our staff handled the equipment deficiencies. I was particularly troubled by the lack of toilets. If I used my guest room toilet and used it again, it would have been like water was scattered on the toilet floor. I wondered why, wiped it with paper, finished the toilet and went back to the room. And now there was a rumbling sound from the toilet. I wondered why, and went to the bathroom to check, and found myself in the midst of a backwash of water coming from the sink drain where I wash my hands in the bathroom and spraying water towards the floor. As expected, I didn't want to spend the night wiping the floor every time, so I called the front desk. Then the staff told me to go to the room to check. It wasn't long before a staff member with a rag came in and wanted to check the toilet. After wiping the floor clean, the staff flushed the toilet nearly 10 times in quick succession. And you said, "Nothing will happen." Furthermore, he said he had never heard of these backwash and outbursts in his many years of service. It's as if I'm questioning my guest's appeal. I thought you were going to spend a lot of time deciding what to do, but you said you wanted to go back to the front desk and consider what to do. What more would the staff who are sent to the room consider after actually checking the wet floor, wiping it with a rag, and then running the faucet over and over again to verify it, and then sharing their experiences of never having done this before? I wasted no time, I felt very, very bad, and I felt very sorry for staying here. After a while, the front desk called. It's, "Do you want to have another room on the same floor, or do you want to pay extra to change rooms to the upper floor?" That's what they said. Shouldn't we at least give this guidance on the first call? Why do you need to have it checked and verified by your staff, or something that you've never seen happen before, right in front of your customers? Otherwise, it could give the impression that this is a hotel that will first suspect the customer. They also told me that if I requested a window seat at dinner, there would be a fee to make sure. In that case, I would like to see it listed on the reservation site from the beginning in an easy-to-understand manner. The view of the sea from the room and the view from the open-air bath with the view is wonderful. I also think it is very convenient during the summer swimming season to be able to go directly to the beach from the facility. It's a great facility to use the ocean. However, although the building is large, there are few elevators and the building is not accessible. There are also quite a few steps to the public bath. From there, there are quite a few more steps to the observation open-air bath. It takes a lot of determination. The service provided by the staff was also hotel-oriented, but the haze remained. Though the facility is aging, the service hoped it would be warm, but that didn't happen. The total satisfaction was not increased.

Explore61334487440

2

/

5

I stayed there the other day. It is located on a slightly higher ground with a very good view of the sea. Full flat in the guest room open-air bath, the room and bath were very good. The staff explained a lot in the room, but I don't think there's any need to explore anymore. As soon as I entered the room, I tried to connect to WiFi, but I couldn't connect at all, no matter what. Save YAMATOKAN 3.25MB under the item And the sign, what is this? The WiFi was finally connected before 22:00. The rice was very good. I go to the hotel bath at night and try to take an open-air bath, but there are two lights at my feet, The scaffolding of the tub was dark, so I went in with my foot. There was a scaffolding where I sat down, and I was tailing it, and I was in agony when I hit my bones. It hurt. There are no handrails to take a bath, so it is very dangerous. The entrance said not to bathe from 0 to 5 o'clock, but it's dangerous when it gets dark! When I was about to take a bath in my room and leave at around 6 a.m., the tail bone pain broke me down and I fell into the tub, bruised my left cheek, foot, knee, and two arms, and there were no handrails in the bath and few blindfolds. It was clear where the scaffolding was. The room and the food are ◎, but it is a waste, I will not go again. Why is it Shikoku's famous sweet, the tea sweet when you enter the museum??

shinnyan

5

/

5

I wanted to stay for a long time, and visited it this time with a wish I go to Izu twice a year, but usually Nakaizu or Nishiizu was the main and stayed in Shimoda for the first time The 290-kilometer drive was pretty far. I worked all Golden Week, so I was inspired to choose a wide deck room. And I think we got it right. The room was on the same floor as the front desk, so it was easier to get around. The restaurant is on the fourth floor, but it's just a short walk up the stairs. The thoughtfulness of the employees was firmly conveyed It was a wonderful stay. It's an inn I'd love to visit again.

Facilities Details

Breakfast service

Free Parking

Beachfront

Air Conditioning

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Playground

Hot Tub

Hot Spring Bath

Sauna

Meeting/Banquet Facilities

Heating

All Spaces Non-Smoking (public and private)

Designated Smoking Area

Fax/Photocopying

Vending Machine (drinks)

Terrace

24-Hour Front Desk

Non-smoking Rooms

Daily Housekeeping

Vending Machine (snacks)

Outdoor Pool (seasonal)

Windsurfing

Dry Cleaning

Lockers

Ticket Service

Fishing

Shuttle Service (free)

Massage

Room Service

Concierge Service

Outdoor Pool

Diving

Newspapers

Cycling

Shops (on site)

Canoeing

Laundry

English Spoken

Japanese Spoken

Bicycles

Wi-Fi in public areas

Foot bath

Game Room

Hiking

Horseback Riding

Pool with view

Snorkeling

Surfing lessons

Swimming pool

Swimming pool [outdoor]

Table Tennis

Water sports (non-motorized)

Anti-viral cleaning products

Body thermometer

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

Doctor/nurse on call

Face coverings on staff

First aid kit

Guest rooms seal after sanitization

Hot water linen and laundry washing

Room sanitization opt-out available

Rooms sanitized between stays

Sanitized kitchen and tableware items

Staff trained in safety protocol

Temperature check for guests and staff

Asian breakfast

Dutch Spoken

Shoeshine

Restaurant

Vending machine

Air conditioning in public area

Special Diet Meals (upon request)

Elevator

Hindi Spoken

Heating in public area

Shared Lounge/TV Area

Smoke-free property

Kids facilities

Latvian Spoken

Business Center

Nightclub/DJ

Indonesian Spoken

Security [24-hour]

Icelandic Spoken

Car park [free of charge]

Car park [on-site]

Karaoke

Entertainment Staff

10 Available Room Types

Japanese-Style Room with Private Open-Air Bath - Breakfast Included
Japanese-Style Room with Private Open-Air Bath - Breakfast Included
Japanese-Style Room with Private Open-Air Bath - Breakfast Included
Japanese-Style Room with Private Open-Air Bath - Breakfast Included
Japanese-Style Room with Private Open-Air Bath - Breakfast Included
Japanese-Style Room with Private Open-Air Bath - Breakfast Included
Japanese-Style Room with Private Open-Air Bath - Breakfast Included
Japanese-Style Room with Private Open-Air Bath - Breakfast Included

Japanese-Style Room with Private Open-Air Bath - Breakfast Included

room-size-icon

50 Square Meter

Shower

Shower

TV

TV

Air Conditioning

Air Conditioning

Hair dryer

Hair dryer

Hot Tub

Hot Tub

Balcony/Terrace

Balcony/Terrace

Bathrobes

Bathrobes

Refrigerator

Refrigerator

Free Toiletries

Free Toiletries

Fan

Fan

Toilet

Toilet

Private bathroom

Private bathroom

Heating

Heating

Shared Toilet

Shared Toilet

Slippers

Slippers

Satellite Channels

Satellite Channels

Laptop Safe

Laptop Safe

View

View

Electric Kettle

Electric Kettle

Towels/Sheets (extra fee)

Towels/Sheets (extra fee)

Bidet

Bidet

Sea view

Sea view

Towels

Towels

Clothes Rack

Clothes Rack

Corner Japanese Room with Private Open Air Bath(50sqm)
Corner Japanese Room with Private Open Air Bath(50sqm)
Corner Japanese Room with Private Open Air Bath(50sqm)
Corner Japanese Room with Private Open Air Bath(50sqm)
Corner Japanese Room with Private Open Air Bath(50sqm)
Corner Japanese Room with Private Open Air Bath(50sqm)
Corner Japanese Room with Private Open Air Bath(50sqm)
Corner Japanese Room with Private Open Air Bath(50sqm)

Corner Japanese Room with Private Open Air Bath(50sqm)

Non-smoking

Non-smoking

TV

TV

Heating

Heating

Toilet

Toilet

Electric Kettle

Electric Kettle

Window

Window

Refrigerator

Refrigerator

Bathtub or Shower

Bathtub or Shower

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Balcony/Terrace

Balcony/Terrace

Towels

Towels

Sleep comfort items

Sleep comfort items

Free Toiletries

Free Toiletries

Kids shampoo

Kids shampoo

Slippers

Slippers

Private bathroom

Private bathroom

Bathrobes

Bathrobes

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Clothes Rack

Clothes Rack

Sitting Area

Sitting Area

Free bottled water

Free bottled water

Japanese-Style Room - Ground Floor - Breakfast Included
Japanese-Style Room - Ground Floor - Breakfast Included
Japanese-Style Room - Ground Floor - Breakfast Included
Japanese-Style Room - Ground Floor - Breakfast Included
Japanese-Style Room - Ground Floor - Breakfast Included
Japanese-Style Room - Ground Floor - Breakfast Included
Japanese-Style Room - Ground Floor - Breakfast Included
Japanese-Style Room - Ground Floor - Breakfast Included

Japanese-Style Room - Ground Floor - Breakfast Included

room-size-icon

16 Square Meter

Shower

Shower

TV

TV

Air Conditioning

Air Conditioning

Hair dryer

Hair dryer

Hot Tub

Hot Tub

Balcony/Terrace

Balcony/Terrace

Refrigerator

Refrigerator

Free Toiletries

Free Toiletries

Fan

Fan

Toilet

Toilet

Private bathroom

Private bathroom

Heating

Heating

Shared Toilet

Shared Toilet

Slippers

Slippers

Satellite Channels

Satellite Channels

Laptop Safe

Laptop Safe

View

View

Electric Kettle

Electric Kettle

Towels/Sheets (extra fee)

Towels/Sheets (extra fee)

Bidet

Bidet

Sea view

Sea view

Towels

Towels

Clothes Rack

Clothes Rack

Japanese-Style Room - Upper floor - Room Only
Japanese-Style Room - Upper floor - Room Only
Japanese-Style Room - Upper floor - Room Only
Japanese-Style Room - Upper floor - Room Only
Japanese-Style Room - Upper floor - Room Only
Japanese-Style Room - Upper floor - Room Only
Japanese-Style Room - Upper floor - Room Only

Japanese-Style Room - Upper floor - Room Only

room-size-icon

60 Square Meter

Shower

Shower

TV

TV

Air Conditioning

Air Conditioning

Hair dryer

Hair dryer

Hot Tub

Hot Tub

Balcony/Terrace

Balcony/Terrace

Refrigerator

Refrigerator

Free Toiletries

Free Toiletries

Fan

Fan

Toilet

Toilet

Private bathroom

Private bathroom

Heating

Heating

Shared Toilet

Shared Toilet

Slippers

Slippers

Satellite Channels

Satellite Channels

Laptop Safe

Laptop Safe

View

View

Electric Kettle

Electric Kettle

Towels/Sheets (extra fee)

Towels/Sheets (extra fee)

Bidet

Bidet

Sea view

Sea view

Towels

Towels

Upper floors accessible by elevator

Upper floors accessible by elevator

Upper floors accessible by stairs only

Upper floors accessible by stairs only

Clothes Rack

Clothes Rack

Japanese-Style Room with Private Open-Air Bath - Room Only
Japanese-Style Room with Private Open-Air Bath - Room Only
Japanese-Style Room with Private Open-Air Bath - Room Only
Japanese-Style Room with Private Open-Air Bath - Room Only
Japanese-Style Room with Private Open-Air Bath - Room Only
Japanese-Style Room with Private Open-Air Bath - Room Only
Japanese-Style Room with Private Open-Air Bath - Room Only

Japanese-Style Room with Private Open-Air Bath - Room Only

room-size-icon

50 Square Meter

Shower

Shower

TV

TV

Air Conditioning

Air Conditioning

Hair dryer

Hair dryer

Hot Tub

Hot Tub

Balcony/Terrace

Balcony/Terrace

Bathrobes

Bathrobes

Refrigerator

Refrigerator

Free Toiletries

Free Toiletries

Fan

Fan

Toilet

Toilet

Private bathroom

Private bathroom

Heating

Heating

Shared Toilet

Shared Toilet

Slippers

Slippers

Satellite Channels

Satellite Channels

Laptop Safe

Laptop Safe

View

View

Electric Kettle

Electric Kettle

Towels/Sheets (extra fee)

Towels/Sheets (extra fee)

Bidet

Bidet

Sea view

Sea view

Towels

Towels

Clothes Rack

Clothes Rack

Facilities Details

Pool and Spa

Outdoor Pool (seasonal)

Massage

Outdoor Pool

Beachfront

Hot Spring Bath

Hot Tub

Sauna

Parking and Transportation

Shuttle Service (free)

Free Parking

Food & Drink

Vending Machine (drinks)

Vending Machine (snacks)

Room Service

Asian breakfast

Restaurant

Vending machine

Special Diet Meals (upon request)

Breakfast service

Front Desk Services

24-Hour Front Desk

Lockers

Ticket Service

Concierge Service

Newspapers

Activities

Windsurfing

Fishing

Diving

Cycling

Canoeing

Hiking

Horseback Riding

Snorkeling

Table Tennis

Entertainment and Family Services

Kids club

Air conditioning in public area

Heating in public area

Smoke-free property

Family/child friendly

Kids facilities

Playground

Nightclub/DJ

Karaoke

Entertainment Staff

Business Facilities

Fax/Photocopying

Meeting/Banquet Facilities

Business Center

Shops

Shops (on site)

Common Areas

Terrace

Game Room

Shared Lounge/TV Area

Cleaning Services

Daily Housekeeping

Dry Cleaning

Laundry

Anti-viral cleaning products

Body thermometer

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

Doctor/nurse on call

Face coverings on staff

First aid kit

Guest rooms seal after sanitization

Hot water linen and laundry washing

Room sanitization opt-out available

Rooms sanitized between stays

Sanitized kitchen and tableware items

Staff trained in safety protocol

Temperature check for guests and staff

Shoeshine

Languages Spoken

English Spoken

Japanese Spoken

Dutch Spoken

Hindi Spoken

Latvian Spoken

Indonesian Spoken

Icelandic Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Non-smoking Rooms

Family Rooms

Air Conditioning

Heating

Designated Smoking Area

Bicycles

Foot bath

Pool with view

Surfing lessons

Swimming pool

Swimming pool [outdoor]

Water sports (non-motorized)

All Spaces Non-Smoking (public and private)

Elevator

Security [24-hour]

Car park [free of charge]

Car park [on-site]