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Reviews from Guests

4.0/5

tripadvisor

71

Reviews

from real guests

sstj

5

/

5

Wonderful Sake Brewery tour with lunch and sake tasting. Owner of the company gave us the tour. We took a train there from Kyoto and it was a very nice day.

amy3238

5

/

5

We decided to go to the hot springs with two families, and we made it a familiar place for everyone. Arriving and sitting on the sofa in the lobby overlooking the beautiful garden, drinking coffee and other drinks, you feel relaxed. Afterward, I'm shown to my room, but as I get off the elevator on the 4th floor of the West Wing, the window is filled with a superb view of Nasu, which is refreshing.   This time, it was a private dining room for five people, so the family was able to stay calm. The food was delicious again, from appetizers to water-sweets. This was the first time I had yuba shabu-shabu for breakfast, but the yuba was fresh.   Nakai-san, who showed me to his room and served me matcha, and Nakai-san, who was in charge of dinner breakfast, were polite and pleasant. In particular, Sakuma-san, who was in charge of the meal, responded with appropriate conversation, so the whole family enjoyed the meal.   The facilities are a bit old in some ways, but I didn't really care about them this time because the view from the room is amazing. I also want to stay with my family.

Connector25399356811

5

/

5

This time we used the shuttle bus from Nishinasuno. The driver was safe and I was surprised at how big the bus was. The staff was polite and warm when we arrived. Our room was on the 4th floor of the West Wing, and the view was great and it felt nostalgic. The room had been remodeled, but I was happy to see that some of the old room was still being used appropriately. We thoroughly enjoyed the hot springs and the food. It had been about 20 years since we had stayed here, but everything was just as good as before and we were very satisfied. The staff had changed generations, but everyone was very likeable and I was happy.

Facilities Details

Breakfast service

Free Parking

Air Conditioning

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Hot Spring Bath

Spa

Shared Kitchen

Bar

Meeting/Banquet Facilities

Heating

All Spaces Non-Smoking (public and private)

Designated Smoking Area

Massage

Karaoke

Shuttle Service (free)

Fax/Photocopying

Newspapers

Daily Housekeeping

Shared Lounge/TV Area

English Spoken

Japanese Spoken

Wi-Fi in public areas

Garden

Anti-viral cleaning products

Body thermometer

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

Face coverings on staff

First aid kit

Free face masks

Guest rooms seal after sanitization

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Professional-grade sanitizing services

Protective screens in common areas

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Staff trained in safety protocol

Temperature check for guests and staff

Asian breakfast

Dutch Spoken

Suit Press

Room Service

Vending machine

Air conditioning in public area

Finnish Spoken

Hebrew Spoken

Elevator

Facilities for Disabled Guests

Croatian Spoken

Heating in public area

Invoice provided

Ironing Service

Postal service

Smoke-free property

Hungarian Spoken

Latvian Spoken

Library

Nightclub/DJ

Non-smoking Rooms

Icelandic Spoken

Car park [free of charge]

Car park [on-site]

Entertainment Staff

Valet Parking

Bicycle Rental

10 Available Room Types

Luxury Suite with Private Open-Air Bath
Luxury Suite with Private Open-Air Bath
Luxury Suite with Private Open-Air Bath
Luxury Suite with Private Open-Air Bath
Luxury Suite with Private Open-Air Bath

Luxury Suite with Private Open-Air Bath

Smoking allowed

Smoking allowed

TV

TV

Window

Window

Blackout curtains

Blackout curtains

Refrigerator

Refrigerator

Bathtub or Shower

Bathtub or Shower

Minibar

Minibar

Wardrobe/Closet

Wardrobe/Closet

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Bidet

Bidet

Telephone

Telephone

Desk

Desk

Towels

Towels

Sleep comfort items

Sleep comfort items

DVD/CD player

DVD/CD player

Slippers

Slippers

Private bathroom

Private bathroom

Bathrobes

Bathrobes

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Clothes Rack

Clothes Rack

Daily newspaper

Daily newspaper

Luxury Twin with Garden & Open Air Bath
Luxury Twin with Garden & Open Air Bath
Luxury Twin with Garden & Open Air Bath
Luxury Twin with Garden & Open Air Bath
Luxury Twin with Garden & Open Air Bath

Luxury Twin with Garden & Open Air Bath

Smoking allowed

Smoking allowed

TV

TV

Window

Window

Blackout curtains

Blackout curtains

Refrigerator

Refrigerator

Bathtub or Shower

Bathtub or Shower

Minibar

Minibar

Wardrobe/Closet

Wardrobe/Closet

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Bidet

Bidet

Telephone

Telephone

Desk

Desk

Towels

Towels

Sleep comfort items

Sleep comfort items

Slippers

Slippers

Private bathroom

Private bathroom

Bathrobes

Bathrobes

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Clothes Rack

Clothes Rack

Daily newspaper

Daily newspaper

Japanese-Style Room - East Building
Japanese-Style Room - East Building
Japanese-Style Room - East Building
Japanese-Style Room - East Building
Japanese-Style Room - East Building

Japanese-Style Room - East Building

room-size-icon

52 Square Meter

Shower

Shower

TV

TV

Telephone

Telephone

Air Conditioning

Air Conditioning

Hair dryer

Hair dryer

Refrigerator

Refrigerator

Free Toiletries

Free Toiletries

Toilet

Toilet

Heating

Heating

Slippers

Slippers

Satellite Channels

Satellite Channels

Electric Kettle

Electric Kettle

Bidet

Bidet

Towels

Towels

Upper floors accessible by elevator

Upper floors accessible by elevator

Japanese Style Room
Japanese Style Room
Japanese Style Room
Japanese Style Room

Japanese Style Room

Non-smoking

Non-smoking

TV

TV

Window

Window

Blackout curtains

Blackout curtains

Refrigerator

Refrigerator

Bathtub or Shower

Bathtub or Shower

Minibar

Minibar

Wardrobe/Closet

Wardrobe/Closet

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Bidet

Bidet

Telephone

Telephone

Desk

Desk

Towels

Towels

Sleep comfort items

Sleep comfort items

Slippers

Slippers

Private bathroom

Private bathroom

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Clothes Rack

Clothes Rack

Daily newspaper

Daily newspaper

Suite Room with Open-Air Bath
Suite Room with Open-Air Bath
Suite Room with Open-Air Bath
Suite Room with Open-Air Bath

Suite Room with Open-Air Bath

room-size-icon

76 Square Meter

Shower

Shower

TV

TV

Telephone

Telephone

Air Conditioning

Air Conditioning

Hair dryer

Hair dryer

Bathrobes

Bathrobes

Refrigerator

Refrigerator

Free Toiletries

Free Toiletries

Toilet

Toilet

Heating

Heating

Slippers

Slippers

Satellite Channels

Satellite Channels

Carpeted

Carpeted

Sofa

Sofa

View

View

Electric Kettle

Electric Kettle

Bidet

Bidet

Garden view

Garden view

Blu-ray Player

Blu-ray Player

Towels

Towels

Dining Table

Dining Table

Upper floors accessible by elevator

Upper floors accessible by elevator

Facilities Details

Pool and Spa

Hot Spring Bath

Massage

Spa

Parking and Transportation

Free Parking

Shuttle Service (free)

Valet Parking

Bicycle Rental

Food & Drink

Asian breakfast

Bar

Room Service

Vending machine

Breakfast service

Front Desk Services

Newspapers

Entertainment and Family Services

Karaoke

Kids club

Air conditioning in public area

Heating in public area

Invoice provided

Postal service

Smoke-free property

Family/child friendly

Nightclub/DJ

Entertainment Staff

Business Facilities

Meeting/Banquet Facilities

Fax/Photocopying

Common Areas

Shared Lounge/TV Area

Shared Kitchen

Library

Cleaning Services

Daily Housekeeping

Anti-viral cleaning products

Body thermometer

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

Face coverings on staff

First aid kit

Free face masks

Guest rooms seal after sanitization

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Professional-grade sanitizing services

Protective screens in common areas

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Staff trained in safety protocol

Temperature check for guests and staff

Suit Press

Ironing Service

Languages Spoken

English Spoken

Japanese Spoken

Dutch Spoken

Finnish Spoken

Hebrew Spoken

Croatian Spoken

Hungarian Spoken

Latvian Spoken

Icelandic Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Heating

Air Conditioning

Family Rooms

Garden

All Spaces Non-Smoking (public and private)

Elevator

Facilities for Disabled Guests

Designated Smoking Area

Non-smoking Rooms

Car park [free of charge]

Car park [on-site]