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Reviews from Guests

2.0/5

tripadvisor

64

Reviews

from real guests

zacharyhP7577AZ

3

/

5

Starting with the positives, the hotel manager was very friendly and inquisitive about our stay so we had a great conversation with him when he arrived. Other than him, I saw no other staff in the hotel. The hotel while dated has a retro Japanese look which makes it a wonderful building to explore and experience. The Japanese style rooms were clean, very spacious and quiet at night which meant we got very good sleep. If you can manage a futon then you will have a great sleep, if not, then maybe not the recommended stay for you. The shower in our room was boarded up so you will have to use the onsen (segregated by gender in Japan) to shower with shampoo and body wash already provided in the onsen. Speaking of which, the Onsen was nice and spacious though quite simple; something which looked like a sauna/steam room was shut off so I don't know if this part will ever be reopened. The outside onsen was colder than expected. Despite the size and impressive nature of the building, there is less to do other than the Onsen on the lowest floor and a couple of exercise bodyweight machines/toys for kids in the reception area. Dining options are very limited as shops and restaurants are in the centre of town and are on limited working hours so there is hardly much to do in the evening other than the Lawson (large convenient store) up the road. This leads to the next point that the location is the biggest challenge, especially if you come by train. There is a 5-10 minute walk to Kinugawa Onsen station and while this station connects to Nikko, public transport times are not as regular to get to Nikko/Connecting lines to Tokyo, so please plan ahead. If you are driving you should be fine. In short, if you are looking for a budget stay in the region, this ryokan is worth its value for money. However, other than the onsen, there are not as many amenities and you will find you will want to explore Nikko and further afield during the day.

kt_malaysia

3

/

5

The hotel is situated not too far from Kinugawaonsen station. It doesn't have meal options and the hotel is rather run down. During our stay, we felt there was no other customers but hotel owner claimed full house for the weekend. The room itself is actually OK. Cleanliness was acceptable. The Onsen was average and occasionally the outdoor onsen was cold.

fabio646

1

/

5

First of all, the hotel is in Kinugawa Onsen and not in Nikko. This is a 40 minutes train ride away from Nikko in which you have to change in between (which can be hard as most of the staff up there doesn't speak any english). Also there is no JR trainstation near this Hotel, if you are using the JR Railway pass you need to spend at least 2000 Yen extra for Transportation. About the Hotel: They don't accept any credit Credit Cards at the reception, so you need to pay cash. I had to use the provided bicycle to ride to the next 7/11 while it was raining heavily to get enough money. I'm a person that is satisfied easily with Hotel rooms but this room was just dirty. The bathroom smelled like a dirty public toilet, and there was a weird smell in the Hallways. The shower was broken. I found dead insects in my room and the windows were really dirty. The bathing area is quite nice, but the pictures look much better than in real life. The sauna was broken during my stay. The whole Hotel makes the impression like it's looking clean on the outside, but if you take a closer look you see that it is dirty. There are not many Restaurants around and there is almost nothing to do at night. The only thing that is nice about this Hotel is the view. I would not recommend staying there for anyone.

Facilities Details

Free Parking

Air Conditioning

Free Wifi

Family Rooms

Hot Spring Bath

Heating

Non-smoking Rooms

Lockers

Grocery Deliveries

Library

Shared Lounge/TV Area

Vending Machine (drinks)

Daily Housekeeping

Private Check-in/Check-out

Hiking

Fax/Photocopying

2 Available Room Types

Japanese-Style Room or Room with Tatami Area with Shared Bathroom and River View - Non-Smoking
Japanese-Style Room or Room with Tatami Area with Shared Bathroom and River View - Non-Smoking
Japanese-Style Room or Room with Tatami Area with Shared Bathroom and River View - Non-Smoking
Japanese-Style Room or Room with Tatami Area with Shared Bathroom and River View - Non-Smoking
Japanese-Style Room or Room with Tatami Area with Shared Bathroom and River View - Non-Smoking
Japanese-Style Room or Room with Tatami Area with Shared Bathroom and River View - Non-Smoking
Japanese-Style Room or Room with Tatami Area with Shared Bathroom and River View - Non-Smoking
Japanese-Style Room or Room with Tatami Area with Shared Bathroom and River View - Non-Smoking

Japanese-Style Room or Room with Tatami Area with Shared Bathroom and River View - Non-Smoking

room-size-icon

24 Square Meter

TV

TV

Telephone

Telephone

Air Conditioning

Air Conditioning

Hair dryer

Hair dryer

Refrigerator

Refrigerator

Shared Bathroom

Shared Bathroom

Toilet

Toilet

Heating

Heating

Slippers

Slippers

Carpeted

Carpeted

Private Entrance

Private Entrance

Sofa

Sofa

View

View

Electric Kettle

Electric Kettle

Bidet

Bidet

Mountain view

Mountain view

River view

River view

Towels

Towels

Upper floors accessible by elevator

Upper floors accessible by elevator

Upper floors accessible by stairs only

Upper floors accessible by stairs only

Clothes Rack

Clothes Rack

Japanese-Style Superior Room with River View and Shared Bathroom- Non-Smoking
Japanese-Style Superior Room with River View and Shared Bathroom- Non-Smoking
Japanese-Style Superior Room with River View and Shared Bathroom- Non-Smoking
Japanese-Style Superior Room with River View and Shared Bathroom- Non-Smoking

Japanese-Style Superior Room with River View and Shared Bathroom- Non-Smoking

room-size-icon

36 Square Meter

TV

TV

Telephone

Telephone

Air Conditioning

Air Conditioning

Hair dryer

Hair dryer

Refrigerator

Refrigerator

Shared Bathroom

Shared Bathroom

Toilet

Toilet

Heating

Heating

Slippers

Slippers

Carpeted

Carpeted

Private Entrance

Private Entrance

Sofa

Sofa

View

View

Electric Kettle

Electric Kettle

Bidet

Bidet

Mountain view

Mountain view

River view

River view

Towels

Towels

Upper floors accessible by elevator

Upper floors accessible by elevator

Upper floors accessible by stairs only

Upper floors accessible by stairs only

Clothes Rack

Clothes Rack

Facilities Details

Pool and Spa

Hot Spring Bath

Parking and Transportation

Free Parking

Food & Drink

Grocery Deliveries

Vending Machine (drinks)

Front Desk Services

Lockers

Private Check-in/Check-out

Activities

Hiking

Business Facilities

Fax/Photocopying

Common Areas

Library

Shared Lounge/TV Area

Cleaning Services

Daily Housekeeping

Internet Access in public areas

Free Wifi

Miscellaneous

Non-smoking Rooms

Heating

Family Rooms

Air Conditioning