review-bg-image

Reviews from Guests

4.0/5

tripadvisor

2,913

Reviews

from real guests

zebadiah_wong

5

/

5

Stayed here with a friend from 16 June and it was an absolute delight — Mandarin Oriental Tokyo has become one of my favourite Mandarin Oriental hotels. What truly sets it apart is the chemistry between Japanese precision and Mandarin Oriental's signature warmth; the two come together so seamlessly that every moment of the stay felt effortless yet deeply personal. A very special thank you to Ryan, Karen and the entire team, whose service was simply outstanding — thoughtful, attentive and genuinely warm from start to finish. Their arrangements made us feel so well looked after, and it's this level of care that keeps me coming back. The room was comfortable and elegant, but what really captivated me was the view — waking up to the Tokyo Skytree from the window was pure magic. Wonderful rooms, spectacular views, and a team that goes above and beyond. This will always be my first choice in Tokyo. Highly recommended!

276yaruh

5

/

5

The hotel is very clean and comfortable. Thanks to Janssen for arranging The room is big.

Pioneer02324194226

5

/

5

This time staying at the Tokyo Oriental Hotel, the experience was really good. The first time I stayed there, I felt that the whole trip was a lot of surprises😊 I really had a feeling of being a guest, and I liked to visit Japan! I would like to especially thank a few of our colleagues, because their service has made us feel very valued😊Check in very smoothly and quickly; Manager Tak Cheung was very warm, took us to the room in person, also explained carefully how to use the equipment, even the surrounding attractions are very clearly presented. The day because of the wind, we arrived very late, it was a bit tired, but when we entered the room to see the high-floor window is the night view of the sky tower, the whole night view of Japan is in front of the eyes, admirable, and the mood is very comfortable. More surprisingly, the room has birthday cake and drinks, which were prepared in advance by Karen Hung and their Guest Experience team, the cake with the words of blessing is also delicious and really touching. Special thanks to Karen, from the contact before check-in to the daily greeting, the arrangement is very careful, many small details have been thought of, the conversation with her is also natural, very kind, the team is very helpful, no matter what we have, the treatment is very timely😊 In short, this time took a lot of photos of the sunny tower night view and the room, stayed very happy. The breakfast in the hotel is delicious, the environment is also relaxed, the spa and gym equipment are fully equipped, the view is good. Overall, each service makes people feel careful and quality, thank you very much for all the staff 🙂

Facilities Details

Breakfast service

Buffet-Style Restaurant

Check-in [24-hour]

Airport Shuttle (free)

Air Conditioning

Free Wifi

Internet

Pets allowed

Kids club

Family Rooms

Hot Tub

Spa

Sauna

Fitness Center

Bar

Meeting/Banquet Facilities

Heating

Designated Smoking Area

Ironing Service

Currency Exchange

Babysitting/Child Services

Laundry

24-Hour Front Desk

Facilities for Disabled Guests

Newspapers

Express Check-in/Check-out

Fax/Photocopying

Chapel/Shrine

Cycling

Private Check-in/Check-out

Dry Cleaning

Valet Parking

Massage

Shoeshine

Breakfast in the Room

Restaurant

Room Service

Non-smoking Rooms

Concierge Service

English Spoken

Chinese [Cantonese]

Chinese [Mandarin]

French Spoken

Japanese Spoken

Korean Spoken

Children's books and toys

Wired Internet

Wi-Fi [portable rental]

Wi-Fi in public areas

Activity Kits

Body scrub

Body wrap

Computer station

Foot bath

Khmer Spoken

Daily Housekeeping

Ticket Service

Tours

Yoga room

Anti-viral cleaning products

Body thermometer

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

Doctor/nurse on call

Face coverings on staff

First aid kit

Free face masks

Guest rooms seal after sanitization

Hand sanitizer

Hot water linen and laundry washing

Spanish Spoken

Physical distancing of at least 1 meter

Professional-grade sanitizing services

Protective screens in common areas

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Staff trained in safety protocol

Sterilizing equipment

Temperature check for guests and staff

Italian Spoken

VIP Room Facilities

Alternative meal arrangement

Asian breakfast

Shops (on site)

German Spoken

Hypoallergenic room available

Romanian Spoken

Chinese cuisine in restaurant

Russian Spoken

Dutch Spoken

Arabic Spoken

Fruits/snacks

Full american breakfast

Grocery Deliveries

Azerbaijani Spoken

Bulgarian Spoken

Catalan Spoken

Czech Spoken

Danish Spoken

Snack Bar

Greek Spoken

Estonian Spoken

Western breakfast

Air conditioning in public area

Cash withdrawal

Special Diet Meals (upon request)

Hebrew Spoken

Elevator

Hindi Spoken

Croatian Spoken

Heating in public area

Slovenian Spoken

Invoice provided

Lao Spoken

Meeting stationery

Postal service

Smoke-free property

Hungarian Spoken

Baby safety gates

Kids cutlery

Latvian Spoken

Kids safety features

Kids shampoo

Kids toothbrush

Step stool

Allergy-free rooms

Game Room

Library

Hair/Beauty Salon

Souvenir/Gift Shop

Nightclub/DJ

Pet facilities

Casino

Room decorations

Indonesian Spoken

Security [24-hour]

Service animals are welcome

Icelandic Spoken

Soundproof Rooms

Car park [charges apply]

Car park [on-site]

Entertainment Staff

Nearby Location

Yaesu Sakura Street (Sakura Dori)

Yaesu Sakura Street (Sakura Dori)

657 m

First Avenue Tokyo Station

First Avenue Tokyo Station

671 m

Marunouchi Tokyo Station Square

Marunouchi Tokyo Station Square

918 m

Zero Milestone In Japan

Zero Milestone In Japan

316 m

Tokyo Station JR Expressway Bus Terminal

Tokyo Station JR Expressway Bus Terminal

523 m

Prayer Room in Hostel DEN

Prayer Room in Hostel DEN

555 m

Prayer Room JR East Travel Service Marunouchi North Entrance

Prayer Room JR East Travel Service Marunouchi North Entrance

830 m

Site of Saigō Takamori’s Former Residence

Site of Saigō Takamori’s Former Residence

834 m

Yaechika (Yaesu Shopping Mall)

Yaechika (Yaesu Shopping Mall)

835 m

Tokyo Station

Tokyo Station

838 m

KITTE Marunouchi

KITTE Marunouchi

1.09 km

Wadakura Fountain Park

Wadakura Fountain Park

1.18 km

Tokyo International Forum

Tokyo International Forum

1.42 km

Kyoritsu Women's University

Kyoritsu Women's University

1.54 km

Meiji University

Meiji University

1.57 km

10 Available Room Types

Deluxe Twin Room
Deluxe Twin Room
Deluxe Twin Room
Deluxe Twin Room
Deluxe Twin Room
Deluxe Twin Room
Deluxe Twin Room
Deluxe Twin Room
Deluxe Twin Room
Deluxe Twin Room
Deluxe Twin Room
Deluxe Twin Room
Deluxe Twin Room
Deluxe Twin Room
Deluxe Twin Room
Deluxe Twin Room
Deluxe Twin Room
Deluxe Twin Room
Deluxe Twin Room
Deluxe Twin Room
Deluxe Twin Room
Deluxe Twin Room
Deluxe Twin Room
Deluxe Twin Room
Deluxe Twin Room
Deluxe Twin Room
Deluxe Twin Room
Deluxe Twin Room
Deluxe Twin Room

Deluxe Twin Room

room-size-icon

50 Square Meter

Minibar

Minibar

Shower

Shower

Pay-per-view Channels

Pay-per-view Channels

TV

TV

Telephone

Telephone

Air Conditioning

Air Conditioning

Hair dryer

Hair dryer

Bathrobes

Bathrobes

Radio

Radio

Refrigerator

Refrigerator

Desk

Desk

Free Toiletries

Free Toiletries

DVD/CD player

DVD/CD player

Toilet

Toilet

Private bathroom

Private bathroom

Heating

Heating

Slippers

Slippers

Satellite Channels

Satellite Channels

Cable Channels

Cable Channels

Carpeted

Carpeted

Laptop Safe

Laptop Safe

Sofa

Sofa

View

View

Electric Kettle

Electric Kettle

iPod dock

iPod dock

Bidet

Bidet

City view

City view

Towels

Towels

Upper floors accessible by elevator

Upper floors accessible by elevator

Entire unit wheelchair accessible

Entire unit wheelchair accessible

Non-smoking

Non-smoking

Sleep comfort items

Sleep comfort items

Soundproof

Soundproof

Pets allowed in room

Pets allowed in room

Blackout curtains

Blackout curtains

Bathtub or Shower

Bathtub or Shower

Tea/Coffee Maker

Tea/Coffee Maker

Wifi (Surcharge)

Wifi (Surcharge)

Daily housekeeping

Daily housekeeping

Clothes Rack

Clothes Rack

Toiletries

Toiletries

Free Wifi

Free Wifi

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Room service [24-hour]

Room service [24-hour]

Free bottled water

Free bottled water

Daily newspaper

Daily newspaper

Mandarin Suite King
Mandarin Suite King
Mandarin Suite King
Mandarin Suite King
Mandarin Suite King
Mandarin Suite King
Mandarin Suite King
Mandarin Suite King
Mandarin Suite King
Mandarin Suite King
Mandarin Suite King
Mandarin Suite King
Mandarin Suite King
Mandarin Suite King
Mandarin Suite King
Mandarin Suite King
Mandarin Suite King
Mandarin Suite King
Mandarin Suite King
Mandarin Suite King
Mandarin Suite King
Mandarin Suite King
Mandarin Suite King
Mandarin Suite King
Mandarin Suite King
Mandarin Suite King

Mandarin Suite King

Non-smoking

Non-smoking

TV

TV

Heating

Heating

Sleep comfort items

Sleep comfort items

Electric Kettle

Electric Kettle

Soundproof

Soundproof

Pets allowed in room

Pets allowed in room

Air Conditioning

Air Conditioning

Blackout curtains

Blackout curtains

Bathtub or Shower

Bathtub or Shower

Minibar

Minibar

Tea/Coffee Maker

Tea/Coffee Maker

Wifi (Surcharge)

Wifi (Surcharge)

Daily housekeeping

Daily housekeeping

Bidet

Bidet

Clothes Rack

Clothes Rack

Desk

Desk

Toiletries

Toiletries

Free Wifi

Free Wifi

Towels

Towels

Free Toiletries

Free Toiletries

DVD/CD player

DVD/CD player

Slippers

Slippers

Private bathroom

Private bathroom

Bathrobes

Bathrobes

Hair dryer

Hair dryer

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Room service [24-hour]

Room service [24-hour]

Free bottled water

Free bottled water

Daily newspaper

Daily newspaper

Deluxe King Room
Deluxe King Room
Deluxe King Room
Deluxe King Room
Deluxe King Room
Deluxe King Room
Deluxe King Room
Deluxe King Room
Deluxe King Room
Deluxe King Room
Deluxe King Room
Deluxe King Room
Deluxe King Room
Deluxe King Room
Deluxe King Room
Deluxe King Room
Deluxe King Room
Deluxe King Room
Deluxe King Room
Deluxe King Room
Deluxe King Room
Deluxe King Room
Deluxe King Room
Deluxe King Room
Deluxe King Room

Deluxe King Room

room-size-icon

50 Square Meter

Minibar

Minibar

Shower

Shower

Pay-per-view Channels

Pay-per-view Channels

TV

TV

Telephone

Telephone

Air Conditioning

Air Conditioning

Hair dryer

Hair dryer

Bathrobes

Bathrobes

Radio

Radio

Refrigerator

Refrigerator

Desk

Desk

Free Toiletries

Free Toiletries

DVD/CD player

DVD/CD player

Toilet

Toilet

Private bathroom

Private bathroom

Heating

Heating

Slippers

Slippers

Satellite Channels

Satellite Channels

Cable Channels

Cable Channels

Carpeted

Carpeted

Laptop Safe

Laptop Safe

Sofa

Sofa

View

View

Electric Kettle

Electric Kettle

iPod dock

iPod dock

Bidet

Bidet

City view

City view

Towels

Towels

Upper floors accessible by elevator

Upper floors accessible by elevator

Entire unit wheelchair accessible

Entire unit wheelchair accessible

Non-smoking

Non-smoking

Sleep comfort items

Sleep comfort items

Soundproof

Soundproof

Pets allowed in room

Pets allowed in room

Blackout curtains

Blackout curtains

Bathtub or Shower

Bathtub or Shower

Tea/Coffee Maker

Tea/Coffee Maker

Wifi (Surcharge)

Wifi (Surcharge)

Daily housekeeping

Daily housekeeping

Clothes Rack

Clothes Rack

Toiletries

Toiletries

Free Wifi

Free Wifi

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Room service [24-hour]

Room service [24-hour]

Free bottled water

Free bottled water

Daily newspaper

Daily newspaper

Premier Suite King
Premier Suite King
Premier Suite King
Premier Suite King
Premier Suite King
Premier Suite King
Premier Suite King
Premier Suite King
Premier Suite King
Premier Suite King
Premier Suite King
Premier Suite King
Premier Suite King
Premier Suite King
Premier Suite King
Premier Suite King
Premier Suite King
Premier Suite King
Premier Suite King
Premier Suite King
Premier Suite King
Premier Suite King
Premier Suite King
Premier Suite King
Premier Suite King

Premier Suite King

Non-smoking

Non-smoking

TV

TV

Heating

Heating

Sleep comfort items

Sleep comfort items

Electric Kettle

Electric Kettle

Soundproof

Soundproof

Pets allowed in room

Pets allowed in room

Air Conditioning

Air Conditioning

Blackout curtains

Blackout curtains

Bathtub or Shower

Bathtub or Shower

Minibar

Minibar

Tea/Coffee Maker

Tea/Coffee Maker

Wifi (Surcharge)

Wifi (Surcharge)

Daily housekeeping

Daily housekeeping

Bidet

Bidet

Clothes Rack

Clothes Rack

Desk

Desk

Toiletries

Toiletries

Free Wifi

Free Wifi

Towels

Towels

Free Toiletries

Free Toiletries

DVD/CD player

DVD/CD player

Slippers

Slippers

Private bathroom

Private bathroom

Bathrobes

Bathrobes

Hair dryer

Hair dryer

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Room service [24-hour]

Room service [24-hour]

Free bottled water

Free bottled water

Daily newspaper

Daily newspaper

Mandarin Corner Suite King
Mandarin Corner Suite King
Mandarin Corner Suite King
Mandarin Corner Suite King
Mandarin Corner Suite King
Mandarin Corner Suite King
Mandarin Corner Suite King
Mandarin Corner Suite King
Mandarin Corner Suite King
Mandarin Corner Suite King
Mandarin Corner Suite King
Mandarin Corner Suite King
Mandarin Corner Suite King
Mandarin Corner Suite King
Mandarin Corner Suite King
Mandarin Corner Suite King
Mandarin Corner Suite King
Mandarin Corner Suite King
Mandarin Corner Suite King
Mandarin Corner Suite King
Mandarin Corner Suite King
Mandarin Corner Suite King
Mandarin Corner Suite King
Mandarin Corner Suite King

Mandarin Corner Suite King

Non-smoking

Non-smoking

TV

TV

Heating

Heating

Sleep comfort items

Sleep comfort items

Electric Kettle

Electric Kettle

Soundproof

Soundproof

Pets allowed in room

Pets allowed in room

Air Conditioning

Air Conditioning

Blackout curtains

Blackout curtains

Bathtub or Shower

Bathtub or Shower

Minibar

Minibar

Tea/Coffee Maker

Tea/Coffee Maker

Wifi (Surcharge)

Wifi (Surcharge)

Daily housekeeping

Daily housekeeping

Bidet

Bidet

Clothes Rack

Clothes Rack

Desk

Desk

Toiletries

Toiletries

Free Wifi

Free Wifi

Towels

Towels

Free Toiletries

Free Toiletries

DVD/CD player

DVD/CD player

Slippers

Slippers

Private bathroom

Private bathroom

Bathrobes

Bathrobes

Hair dryer

Hair dryer

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Room service [24-hour]

Room service [24-hour]

Free bottled water

Free bottled water

Daily newspaper

Daily newspaper

Hotel Details

generate-AIAI Summary

Mandarin Oriental Tokyo Property Details

Mandarin Oriental Tokyo is a luxurious 5-star hotel offering an elegant retreat in the heart of Tokyo. Guests can enjoy sophisticated accommodation and exceptional service in the vibrant Nihonbashi district, known for its upscale shops and cultural attractions. The hotel provides a refined atmosphere, ideal for both leisure and business travelers seeking comfort and convenience in Japan's bustling capital.


Services & Amenities

Mandarin Oriental Tokyo provides guests with an array of premium services and amenities designed for a comfortable stay. Enjoy complimentary Free Wi-Fi, along with practical services such as Ironing service, Currency exchange, Babysitting service, Laundry service, Dry cleaning, and Shoe shine. The hotel features a 24-hour front desk, Bar, and Restaurant. Guests can benefit from Express check-in/check-out and Private check-in/check-out, as well as amenities like Air conditioning, Newspapers, and Fax/photocopying. Facilities for disabled guests are available. For relaxation and leisure, there is Cycling, Massage, a Chapel/shrine, Valet parking, and Breakfast in the room service.


About the Property Brand

Mandarin Oriental Tokyo is part of the prestigious Mandarin Oriental Hotel Group, a renowned international luxury hotel chain known for its exceptional service, elegant design, and award-winning dining experiences. The brand is celebrated for blending contemporary luxury with a strong sense of place, offering guests sophisticated hospitality in prime global locations.


Location and Transportation

Mandarin Oriental Tokyo is conveniently located at 2-1-1 Nihonbashi Muromachi, Chuo, Tokyo. This central location in the Nihonbashi district places guests amidst a dynamic area known for its historical significance and modern urban charm. The hotel is easily accessible via Tokyo's extensive public transportation network, including nearby metro and train stations, providing seamless connections to major attractions and business hubs across the city. Major roads are also easily accessible for private transportation.


Facilities Details

Pool and Spa

Massage

Sauna

Fitness Center

Hot Tub

Spa

Parking and Transportation

Valet Parking

Airport Shuttle (free)

Food & Drink

Bar

Breakfast in the Room

Restaurant

Room Service

Alternative meal arrangement

Asian breakfast

Buffet-Style Restaurant

Chinese cuisine in restaurant

Fruits/snacks

Full american breakfast

Grocery Deliveries

Snack Bar

Western breakfast

Special Diet Meals (upon request)

Breakfast service

Front Desk Services

Currency Exchange

24-Hour Front Desk

Newspapers

Express Check-in/Check-out

Private Check-in/Check-out

Concierge Service

Ticket Service

Activities

Cycling

Entertainment and Family Services

Babysitting/Child Services

Children's books and toys

Kids club

Air conditioning in public area

Cash withdrawal

Heating in public area

Invoice provided

Meeting stationery

Postal service

Smoke-free property

Baby safety gates

Kids cutlery

Kids safety features

Kids shampoo

Kids toothbrush

Step stool

Nightclub/DJ

Casino

Entertainment Staff

Business Facilities

Fax/Photocopying

Meeting/Banquet Facilities

Shops

Shops (on site)

Hair/Beauty Salon

Souvenir/Gift Shop

Common Areas

Chapel/Shrine

Game Room

Library

Cleaning Services

Ironing Service

Laundry

Dry Cleaning

Shoeshine

Daily Housekeeping

Anti-viral cleaning products

Body thermometer

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

Doctor/nurse on call

Face coverings on staff

First aid kit

Free face masks

Guest rooms seal after sanitization

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Professional-grade sanitizing services

Protective screens in common areas

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Staff trained in safety protocol

Sterilizing equipment

Temperature check for guests and staff

Languages Spoken

English Spoken

Chinese [Cantonese]

Chinese [Mandarin]

French Spoken

Japanese Spoken

Korean Spoken

Khmer Spoken

Spanish Spoken

Italian Spoken

German Spoken

Romanian Spoken

Russian Spoken

Dutch Spoken

Arabic Spoken

Azerbaijani Spoken

Bulgarian Spoken

Catalan Spoken

Czech Spoken

Danish Spoken

Greek Spoken

Estonian Spoken

Hebrew Spoken

Hindi Spoken

Croatian Spoken

Slovenian Spoken

Lao Spoken

Hungarian Spoken

Latvian Spoken

Indonesian Spoken

Icelandic Spoken

Internet Access in public areas

Free Wifi

Internet

Wired Internet

Wi-Fi [portable rental]

Wi-Fi in public areas

Miscellaneous

Facilities for Disabled Guests

Air Conditioning

Non-smoking Rooms

Activity Kits

Body scrub

Body wrap

Computer station

Foot bath

Tours

Yoga room

VIP Room Facilities

Hypoallergenic room available

Elevator

Designated Smoking Area

Heating

Allergy-free rooms

Check-in [24-hour]

Pet facilities

Pets allowed

Family Rooms

Room decorations

Security [24-hour]

Service animals are welcome

Soundproof Rooms

Car park [charges apply]

Car park [on-site]

Frequently Asked Questions About Mandarin Oriental Tokyo

generate-AIAI Summary

1. Does Mandarin Oriental Tokyo offer free Wi-Fi?

Yes, Mandarin Oriental Tokyo provides Free Wi-Fi for its guests.

2. Is there a restaurant at Mandarin Oriental Tokyo?

Yes, Mandarin Oriental Tokyo features a Restaurant on-site.

3. Does Mandarin Oriental Tokyo have a 24-hour front desk?

Yes, Mandarin Oriental Tokyo offers a 24-hour front desk for guest convenience.

4. Are there facilities for disabled guests at Mandarin Oriental Tokyo?

Yes, Mandarin Oriental Tokyo offers Facilities for disabled guests.

5. Can I get breakfast in my room at Mandarin Oriental Tokyo?

Yes, Breakfast in the room service is available at Mandarin Oriental Tokyo.

6. Does Mandarin Oriental Tokyo offer laundry services?

Yes, guests can utilize Laundry service and Dry cleaning services at Mandarin Oriental Tokyo.

7. Is valet parking available at Mandarin Oriental Tokyo?

Yes, Valet parking service is provided at Mandarin Oriental Tokyo.

8. Does Mandarin Oriental Tokyo have a bar?

Yes, there is a Bar available at Mandarin Oriental Tokyo for guests to enjoy.