Tokyu Stay Shinjuku

4.0 / 5

•

3-7 Shinjuku

Reviews from Guests

4.0/5

720

Reviews

from real guests

595kama

a pretty easy 10 minute walk from the train with our luggage which was not bad at all. nice area with lots of restaurants and bars around. Even though it is a busy area, the noise level was minimal at night. Breakfast was large with many options both Japanese and american style. Room was not very big but adequate for 2 people. Very clean. Good service. Would recommend.

CHEERBEARBEAR

For the review of location, please check my last few comments for the same hotel. Again, no complaint for this 8 nights stay except the room rate which was so high in this December. Front desk staff are so nice that arranged us on the same floor with Twin room. They did upgrade the shampoo, conditioner, body soap from Pola to Refa. Also the hair dryer changed to Refa which was so good (even better my Dyson at home). For the shampoo and conditioner, I did purchase 4 sets from Bic Camera. Free coffee is provided at lobby as usual but more tea bags with different brands for choosing now. By the way, male front desk staff can fluent English which is so good for tourists. Once again, will choose TokyuStay Shinjuku again for my next vacation for sure due to safety concern. Get the Twin Room if you have enough budget as the semi-double room is so small which is only good for single traveler.

alyssadalo

The location of Tokyu Stay Shinjuku is hard to beat—just a short walk to the main Shinjuku Station and less than five minutes to smaller stations. It made getting around Tokyo incredibly easy. The hotel is extremely clean, and everything felt well maintained. The staff were consistently kind and helpful throughout our stay. The rooms are small but definitely larger than an APA room, and having a washer/dryer right in the room is a huge bonus. Daily room cleaning isn’t included, but you can get fresh towels each day and they’ll empty your trash, which worked perfectly for us. The full-size bed was comfortable, and my boyfriend and I had no issues with space. I also appreciated the free coffee available downstairs. Even though the hotel is in a busy area, the rooms were surprisingly quiet at night. Overall, a clean, comfortable stay in an unbeatable location. I’d absolutely stay here again.

Facilities Details

Breakfast service

Buffet-Style Restaurant

Air Conditioning

Free Wifi

Internet

Kids club

Meeting/Banquet Facilities

Heating

Designated Smoking Area

Non-smoking Rooms

Fax/Photocopying

24-Hour Front Desk

Restaurant

Newspapers

Dry Cleaning

English Spoken

Chinese [Mandarin]

Japanese Spoken

Wi-Fi in public areas

Tours

Daily disinfection in all rooms

Daily disinfection in common areas

Face coverings on staff

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Protective screens in common areas

Staff trained in safety protocol

Temperature check for guests and staff

German Spoken

Vending machine

Western breakfast

Air conditioning in public area

Special Diet Meals (upon request)

Elevator

Facilities for Disabled Guests

Heating in public area

Laundry

Lockers

Postal service

Smoke-free property

Hungarian Spoken

Game Room

Hair/Beauty Salon

Nightclub/DJ

Security [24-hour]

Entertainment Staff

Breakfast service

Buffet-Style Restaurant

Air Conditioning

Free Wifi

Internet

Kids club

Meeting/Banquet Facilities

Heating

Designated Smoking Area

Non-smoking Rooms

Fax/Photocopying

24-Hour Front Desk

Restaurant

Newspapers

Dry Cleaning

English Spoken

Chinese [Mandarin]

Japanese Spoken

Wi-Fi in public areas

Tours

Daily disinfection in all rooms

Daily disinfection in common areas

Face coverings on staff

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Protective screens in common areas

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10 Available Room Types

Double Room with Mini Kitchen, Non-Smoking

Double Room with Mini Kitchen, Non-Smoking

Towels

Sleep comfort items

Non-smoking

Toilet

Electric Kettle

Iron

Laptop workspace

Free laundry service

Slippers

Hair dryer

Separate shower/bathtub

Private bathroom

Refrigerator

Free Toiletries

Air Conditioning

Free Wifi

Daily housekeeping

Clothes Rack

Bathtub

Kitchen

Desk

Twin Room, Non Smoking

Towels

Sleep comfort items

Non-smoking

Toilet

Electric Kettle

Iron

Laptop workspace

Free laundry service

Slippers

Hair dryer

Separate shower/bathtub

Private bathroom

Refrigerator

Free Toiletries

Air Conditioning

Free Wifi

Daily housekeeping

Clothes Rack

Bathtub

Desk

Twin Room(Single Use), Non-Smoking

Towels

Sleep comfort items

Non-smoking

Toilet

Electric Kettle

Iron

Laptop workspace

Free laundry service

Slippers

Hair dryer

Separate shower/bathtub

Private bathroom

Refrigerator

Free Toiletries

Air Conditioning

Free Wifi

Daily housekeeping

Clothes Rack

Desk

Comfort Single Room, Non Smoking

Towels

Sleep comfort items

Non-smoking

Toilet

Electric Kettle

Iron

Laptop workspace

Free laundry service

Slippers

Hair dryer

Private bathroom

Refrigerator

Bathtub or Shower

Free Toiletries

Air Conditioning

Free Wifi

Daily housekeeping

Clothes Rack

Bathtub

Desk

Economy Double Room, Non Smoking

Towels

Sleep comfort items

Non-smoking

Toilet

Electric Kettle

Iron

Laptop workspace

Free laundry service

Slippers

Hair dryer

Private bathroom

Refrigerator

Bathtub or Shower

Free Toiletries

Air Conditioning

Free Wifi

Daily housekeeping

Clothes Rack

Bathtub

Desk

Hotel Details

AI Summary

About Tokyu Stay Shinjuku

Tokyu Stay Shinjuku is a comfortable 3-star hotel offering a convenient stay in Japan. Guests can enjoy essential amenities like free Wi-Fi, non-smoking rooms, and 24-hour reception, ensuring a pleasant and hassle-free experience during their visit.

Services & Amenities at Tokyu Stay Shinjuku

Tokyu Stay Shinjuku provides guests with a range of modern conveniences, including free Wi-Fi, non-smoking rooms, fax/photocopying services, air conditioning, and a 24-hour reception. The hotel also features a restaurant, newspapers, heating, dry cleaning services, and internet access, along with Wi-Fi in public areas. Staff speaking English, Chinese (Mandarin), and Japanese are available, and a kids' club is provided. For safety, daily room and common area disinfection are carried out, and staff wear masks.

About the Tokyu Stay Shinjuku Hotel Brand

Tokyu Stay Shinjuku belongs to the Tokyu Stay hotel chain, renowned for providing comfortable and functional accommodations ideal for both business and leisure travelers in Japan. The brand focuses on offering convenient stays with a blend of hotel services and residential-style amenities, catering to diverse guest needs.

Facilities Details

Food & Drink

Restaurant

Buffet-Style Restaurant

Vending machine

Western breakfast

Special Diet Meals (upon request)

Breakfast service

Front Desk Services

24-Hour Front Desk

Newspapers

Lockers

Entertainment and Family Services

Kids club

Air conditioning in public area

Heating in public area

Postal service

Smoke-free property

Nightclub/DJ

Entertainment Staff

Business Facilities

Fax/Photocopying

Meeting/Banquet Facilities

Shops

Hair/Beauty Salon

Common Areas

Game Room

Cleaning Services

Dry Cleaning

Daily disinfection in all rooms

Daily disinfection in common areas

Face coverings on staff

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Protective screens in common areas

Staff trained in safety protocol

Temperature check for guests and staff

Laundry

Languages Spoken

English Spoken

Chinese [Mandarin]

Japanese Spoken

German Spoken

Hungarian Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Non-smoking Rooms

Air Conditioning

Heating

Tours

Elevator

Facilities for Disabled Guests

Designated Smoking Area

Security [24-hour]

Frequently Asked Questions About Tokyu Stay Shinjuku

AI Summary

1. Is Wi-Fi available at Tokyu Stay Shinjuku?

Yes, guests can enjoy free Wi-Fi throughout Tokyu Stay Shinjuku, including in rooms and public areas.

2. Does Tokyu Stay Shinjuku have a restaurant?

Yes, Tokyu Stay Shinjuku features a restaurant for guests to dine in.

3. Are there non-smoking rooms at Tokyu Stay Shinjuku?

Yes, Tokyu Stay Shinjuku offers non-smoking rooms for guest comfort.

4. What languages do staff at Tokyu Stay Shinjuku speak?

Staff at Tokyu Stay Shinjuku are fluent in English, Chinese (Mandarin), and Japanese.

5. Does Tokyu Stay Shinjuku offer dry cleaning services?

Yes, dry cleaning services are available at Tokyu Stay Shinjuku.

6. Is there a kids' club at Tokyu Stay Shinjuku?

Yes, Tokyu Stay Shinjuku features a kids' club for younger guests.

7. Are health and safety measures in place at Tokyu Stay Shinjuku?

Yes, the hotel implements daily room and common area disinfection, and staff wear masks.

8. Is the reception at Tokyu Stay Shinjuku open 24 hours?

Yes, Tokyu Stay Shinjuku provides a 24-hour reception service.

9. Does Tokyu Stay Shinjuku provide heating and air conditioning?

Yes, all rooms at Tokyu Stay Shinjuku are equipped with both air conditioning and heating.