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Reviews from Guests

3.0/5

tripadvisor

241

Reviews

from real guests

Dream806749

4

/

5

This is my second visit. I felt safe and comfortable on my own. It was good to see the convenience and the pleasant response of the staff. We used lounge service on the 5th floor, coffee and cafe au lait as substitutes. We were grateful to have it delicious. I didn't use breakfast. Because I can't eat the amount and that makes me feel like I'm wasting 3000 yen. I want to use it if I can eat it.

Mobile809114

4

/

5

It is a short walk from JR Wakayama Station. When commercial premises are open, they can be accessed through the ticket gates without going outdoors. A breakfast venue is located on the 5th floor of the hotel, and a lounge service is provided for hotel guests during the day. Because the card key is required to enter, it is only available to overnight guests. The only drinks are coffee and tea, but you can spend tea time watching Wakayama Castle. Rooms are available in single rooms. I felt a little old, but I was able to spend it comfortably.

cyune2

5

/

5

⚫︎Hotel ・The JR West Hotel Group had a room above the Kintetsu department store in front of Wakayama Station. ・There are many parking lots, and an easy-to-understand guide says, "Hotels should be on the 7th floor." ・There are many cute chairs in the lobby, and it is spacious and bright with splendid helmets for the May Festival. ・There is also a service where you can choose your own pillow. · Coffee and tea service was provided in the guest-only lounge on the 7th floor, and there was a view of the station from the window. ・From 6 p.m., there was a space on the roof top of the 5th floor where people could relax and relax, so I took a look. With lights of various colors and an electric bonfire, I thought it was a rare service. ◆Room ・It is spacious and beautiful. · A platform (bottom part of hanger) and a baggage rack were also provided, so both carry cases were unfurled. · The sofa was easy to sit on. * There was an air purifier with a humidifier and I was humidifying it by filling it with water, but I woke up in the middle of the night with a dry throat. · The bed was spacious and comfortable to sleep in. · There is an electrical outlet by the pillow. ◆Unit bath · The toilet was spacious and stress free. ・The bathtub is also large. · Shampoo, conditioner and body soap are also good for luxury. ◆Breakfast restaurant · The place that used to be a guest lounge the day before was a breakfast restaurant, so it was large and bright with a view in front of the station. · The menu included tuna yamkake, skewered cutlet from Osaka and roasted green tea porridge from Wakayama, which was delicious. - I was surprised to find the dessert cake large. ・Wakayama mandarin juice was delicious. · The work of the staff was also careful. Overall it was beautiful, bright and spacious, and very cosy. The lobby staff were also very kind.

Facilities Details

Breakfast service

Buffet-Style Restaurant

Check-in [24-hour]

Air Conditioning

Free Wifi

Internet

Kids club

Meeting/Banquet Facilities

Heating

Designated Smoking Area

Non-smoking Rooms

Vending Machine (drinks)

Chapel/Shrine

Ironing Service

Currency Exchange

Dry Cleaning

Laundry

Restaurant

24-Hour Front Desk

Daily Housekeeping

Fax/Photocopying

English Spoken

Japanese Spoken

Wired Internet

Wi-Fi in public areas

Anti-viral cleaning products

Body thermometer

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

Face coverings on staff

Guest rooms seal after sanitization

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Professional-grade sanitizing services

Rooms sanitized between stays

Safe dining setup

Staff trained in safety protocol

Temperature check for guests and staff

Italian Spoken

Romanian Spoken

Russian Spoken

Arabic Spoken

Azerbaijani Spoken

Bulgarian Spoken

Czech Spoken

Danish Spoken

Greek Spoken

Vending machine

Air conditioning in public area

Finnish Spoken

Elevator

Hindi Spoken

Croatian Spoken

Heating in public area

Slovenian Spoken

Lao Spoken

Projector/LED display

Lithuanian Spoken

Wi-Fi for special events

Hungarian Spoken

Game Room

Nightclub/DJ

Indonesian Spoken

Service animals are welcome

Car park [charges apply]

Entertainment Staff

Bicycle Rental

Discounts recommended for you

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10 Available Room Types

Superior Twin Room - Non Smoking
Superior Twin Room - Non Smoking
Superior Twin Room - Non Smoking
Superior Twin Room - Non Smoking
Superior Twin Room - Non Smoking
Superior Twin Room - Non Smoking
Superior Twin Room - Non Smoking
Superior Twin Room - Non Smoking
Superior Twin Room - Non Smoking
Superior Twin Room - Non Smoking
Superior Twin Room - Non Smoking

Superior Twin Room - Non Smoking

room-size-icon

22 Square Meter

Shower

Shower

Pay-per-view Channels

Pay-per-view Channels

Telephone

Telephone

Air Conditioning

Air Conditioning

Hair dryer

Hair dryer

Radio

Radio

Refrigerator

Refrigerator

Desk

Desk

Free Toiletries

Free Toiletries

Toilet

Toilet

Private bathroom

Private bathroom

Slippers

Slippers

Satellite Channels

Satellite Channels

Carpeted

Carpeted

TV

TV

Electric Kettle

Electric Kettle

Garden view

Garden view

City view

City view

Superior Twin Room with Sofa Bed - Non Smoking
Superior Twin Room with Sofa Bed - Non Smoking
Superior Twin Room with Sofa Bed - Non Smoking
Superior Twin Room with Sofa Bed - Non Smoking
Superior Twin Room with Sofa Bed - Non Smoking
Superior Twin Room with Sofa Bed - Non Smoking
Superior Twin Room with Sofa Bed - Non Smoking
Superior Twin Room with Sofa Bed - Non Smoking
Superior Twin Room with Sofa Bed - Non Smoking

Superior Twin Room with Sofa Bed - Non Smoking

room-size-icon

22 Square Meter

Shower

Shower

Pay-per-view Channels

Pay-per-view Channels

Telephone

Telephone

Air Conditioning

Air Conditioning

Hair dryer

Hair dryer

Radio

Radio

Refrigerator

Refrigerator

Desk

Desk

Free Toiletries

Free Toiletries

Toilet

Toilet

Private bathroom

Private bathroom

Slippers

Slippers

Satellite Channels

Satellite Channels

Carpeted

Carpeted

TV

TV

Electric Kettle

Electric Kettle

Garden view

Garden view

City view

City view

Towels

Towels

Standard Twin Room - Non Smoking
Standard Twin Room - Non Smoking
Standard Twin Room - Non Smoking
Standard Twin Room - Non Smoking
Standard Twin Room - Non Smoking
Standard Twin Room - Non Smoking
Standard Twin Room - Non Smoking
Standard Twin Room - Non Smoking

Standard Twin Room - Non Smoking

room-size-icon

20 Square Meter

Shower

Shower

Pay-per-view Channels

Pay-per-view Channels

Telephone

Telephone

Air Conditioning

Air Conditioning

Hair dryer

Hair dryer

Radio

Radio

Refrigerator

Refrigerator

Desk

Desk

Free Toiletries

Free Toiletries

Toilet

Toilet

Private bathroom

Private bathroom

Slippers

Slippers

Satellite Channels

Satellite Channels

Carpeted

Carpeted

TV

TV

Electric Kettle

Electric Kettle

Garden view

Garden view

City view

City view

Superior Double Room - Non Smoking
Superior Double Room - Non Smoking
Superior Double Room - Non Smoking
Superior Double Room - Non Smoking
Superior Double Room - Non Smoking
Superior Double Room - Non Smoking
Superior Double Room - Non Smoking
Superior Double Room - Non Smoking

Superior Double Room - Non Smoking

room-size-icon

19 Square Meter

Shower

Shower

Pay-per-view Channels

Pay-per-view Channels

Telephone

Telephone

Air Conditioning

Air Conditioning

Hair dryer

Hair dryer

Radio

Radio

Refrigerator

Refrigerator

Desk

Desk

Free Toiletries

Free Toiletries

Toilet

Toilet

Private bathroom

Private bathroom

Heating

Heating

Slippers

Slippers

Satellite Channels

Satellite Channels

Carpeted

Carpeted

TV

TV

Electric Kettle

Electric Kettle

City view

City view

Standard Double Room - Non Smoking
Standard Double Room - Non Smoking
Standard Double Room - Non Smoking
Standard Double Room - Non Smoking
Standard Double Room - Non Smoking
Standard Double Room - Non Smoking
Standard Double Room - Non Smoking

Standard Double Room - Non Smoking

room-size-icon

16 Square Meter

Shower

Shower

Pay-per-view Channels

Pay-per-view Channels

Telephone

Telephone

Air Conditioning

Air Conditioning

Hair dryer

Hair dryer

Radio

Radio

Refrigerator

Refrigerator

Desk

Desk

Free Toiletries

Free Toiletries

Toilet

Toilet

Private bathroom

Private bathroom

Slippers

Slippers

Satellite Channels

Satellite Channels

Carpeted

Carpeted

TV

TV

Electric Kettle

Electric Kettle

Facilities Details

Parking and Transportation

Bicycle Rental

Food & Drink

Vending Machine (drinks)

Restaurant

Buffet-Style Restaurant

Vending machine

Breakfast service

Front Desk Services

Currency Exchange

24-Hour Front Desk

Entertainment and Family Services

Kids club

Air conditioning in public area

Heating in public area

Projector/LED display

Wi-Fi for special events

Nightclub/DJ

Entertainment Staff

Business Facilities

Meeting/Banquet Facilities

Fax/Photocopying

Common Areas

Chapel/Shrine

Game Room

Cleaning Services

Ironing Service

Dry Cleaning

Laundry

Daily Housekeeping

Anti-viral cleaning products

Body thermometer

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

Face coverings on staff

Guest rooms seal after sanitization

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Professional-grade sanitizing services

Rooms sanitized between stays

Safe dining setup

Staff trained in safety protocol

Temperature check for guests and staff

Languages Spoken

English Spoken

Japanese Spoken

Italian Spoken

Romanian Spoken

Russian Spoken

Arabic Spoken

Azerbaijani Spoken

Bulgarian Spoken

Czech Spoken

Danish Spoken

Greek Spoken

Finnish Spoken

Hindi Spoken

Croatian Spoken

Slovenian Spoken

Lao Spoken

Lithuanian Spoken

Hungarian Spoken

Indonesian Spoken

Internet Access in public areas

Free Wifi

Internet

Wired Internet

Wi-Fi in public areas

Miscellaneous

Designated Smoking Area

Non-smoking Rooms

Heating

Air Conditioning

Elevator

Check-in [24-hour]

Service animals are welcome

Car park [charges apply]