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Reviews from Guests

4.0/5

tripadvisor

304

Reviews

from real guests

608AnneM

4

/

5

I had a standard twin room with a castle view, and the view was fabulous! I could see nearly the whole castle site, the mountains, city and even the sea over to the right. I was sorry it was for only one night! (The castle was lit at night too.) The hotel location was great, very close to the castle, museums and shops. The main JR Station was also within walking distance, or there were closer ones. The staff were nice, pleasant and helpful, and the young woman who organised a taxi booking for me spoke very good English. The accommodation was reasonably spacious, the bathroom compact with limited bench space, but the whole well-designed. The room was plainly designed in neutral tones, with the mustard bed sashes the main splash of colour. There was an excellent long desk/bench with a wheeled chair, 2-seater lounge and small table, a fridge and safe, humidifier, tv, good amount of clothes hanging space and a big drawer which was useful. The cute bath allowed water up to the chin but legs needed to be bent. That was fine. Amenities were available in the reception area. The bathroom only had one washer, hand towel and bath towel. I probably booked single use, but I find one hand towel is never sufficient, and if I'd wanted to wash my hair I would've had to request a second bath towel. I know it's always possible to do that, but I feel it shouldn't be necessary. But that minor issue aside, everything was pretty good, and I was happy with my choice!

katsuzu

2

/

5

I was stupid to expect a room leave type. A room on the opposite side of the castle, despite many vacancies due to the typhoon. It's 1313 (room 13 on the 13th floor) today is a Friday and it's an ominous 45. I also hear a thump from the next room, which is unpleasant. Too bad there are so many other vacancies on the same floor. I got the impression that this hotel, too, was probably unbeatable and prioritized foreign tourists. The room was better when I made a Reservation through Rakuten Travel. I was dumb enough to make a Reservation through the hotel website and pay in advance. I could tell they weren't welcome. There are other hotels with good service in Wakayama, so I guess there won't be another one.

5

/

5

I went there for a wedding on May 5th and stayed overnight. The staff, facilities, everything was perfect. I would like to use it again.

Facilities Details

Air Conditioning

Free Wifi

Meeting/Banquet Facilities

Heating

Designated Smoking Area

Dry Cleaning

Shops (on site)

Vending Machine (drinks)

Daily Housekeeping

Non-smoking Rooms

Private Check-in/Check-out

Laundry

24-Hour Front Desk

Massage

Restaurant

Facilities for Disabled Guests

Fax/Photocopying

10 Available Room Types

Standard Double Room with City View - Non-Smoking
Standard Double Room with City View - Non-Smoking
Standard Double Room with City View - Non-Smoking
Standard Double Room with City View - Non-Smoking
Standard Double Room with City View - Non-Smoking
Standard Double Room with City View - Non-Smoking
Standard Double Room with City View - Non-Smoking

Standard Double Room with City View - Non-Smoking

room-size-icon

19 Square Meter

Shower

Shower

TV

TV

Telephone

Telephone

Air Conditioning

Air Conditioning

Hair dryer

Hair dryer

Refrigerator

Refrigerator

Desk

Desk

Free Toiletries

Free Toiletries

Toilet

Toilet

Private bathroom

Private bathroom

Heating

Heating

Slippers

Slippers

Satellite Channels

Satellite Channels

Carpeted

Carpeted

View

View

Electric Kettle

Electric Kettle

Bidet

Bidet

City view

City view

Towels

Towels

Triple Room - Non-Smoking
Triple Room - Non-Smoking
Triple Room - Non-Smoking
Triple Room - Non-Smoking
Triple Room - Non-Smoking
Triple Room - Non-Smoking
Triple Room - Non-Smoking

Triple Room - Non-Smoking

room-size-icon

36 Square Meter

Shower

Shower

TV

TV

Telephone

Telephone

Air Conditioning

Air Conditioning

Hair dryer

Hair dryer

Refrigerator

Refrigerator

Desk

Desk

Free Toiletries

Free Toiletries

Toilet

Toilet

Private bathroom

Private bathroom

Heating

Heating

Slippers

Slippers

Satellite Channels

Satellite Channels

Carpeted

Carpeted

Sofa

Sofa

View

View

Electric Kettle

Electric Kettle

Bidet

Bidet

Towels

Towels

Standard Twin Room - Non-Smoking
Standard Twin Room - Non-Smoking
Standard Twin Room - Non-Smoking
Standard Twin Room - Non-Smoking
Standard Twin Room - Non-Smoking
Standard Twin Room - Non-Smoking
Standard Twin Room - Non-Smoking

Standard Twin Room - Non-Smoking

room-size-icon

27 Square Meter

Shower

Shower

TV

TV

Telephone

Telephone

Air Conditioning

Air Conditioning

Hair dryer

Hair dryer

Refrigerator

Refrigerator

Desk

Desk

Free Toiletries

Free Toiletries

Toilet

Toilet

Private bathroom

Private bathroom

Heating

Heating

Slippers

Slippers

Satellite Channels

Satellite Channels

Carpeted

Carpeted

View

View

Electric Kettle

Electric Kettle

Bidet

Bidet

Towels

Towels

Standard Double Room with Castle View - Non-Smoking
Standard Double Room with Castle View - Non-Smoking
Standard Double Room with Castle View - Non-Smoking
Standard Double Room with Castle View - Non-Smoking
Standard Double Room with Castle View - Non-Smoking
Standard Double Room with Castle View - Non-Smoking
Standard Double Room with Castle View - Non-Smoking

Standard Double Room with Castle View - Non-Smoking

room-size-icon

19 Square Meter

Shower

Shower

TV

TV

Telephone

Telephone

Air Conditioning

Air Conditioning

Hair dryer

Hair dryer

Refrigerator

Refrigerator

Desk

Desk

Free Toiletries

Free Toiletries

Toilet

Toilet

Private bathroom

Private bathroom

Heating

Heating

Slippers

Slippers

Satellite Channels

Satellite Channels

Carpeted

Carpeted

View

View

Electric Kettle

Electric Kettle

Bidet

Bidet

Towels

Towels

Moderate Double Room - Non-Smoking
Moderate Double Room - Non-Smoking
Moderate Double Room - Non-Smoking
Moderate Double Room - Non-Smoking
Moderate Double Room - Non-Smoking
Moderate Double Room - Non-Smoking
Moderate Double Room - Non-Smoking

Moderate Double Room - Non-Smoking

room-size-icon

26 Square Meter

Shower

Shower

TV

TV

Telephone

Telephone

Air Conditioning

Air Conditioning

Hair dryer

Hair dryer

Refrigerator

Refrigerator

Desk

Desk

Free Toiletries

Free Toiletries

Toilet

Toilet

Private bathroom

Private bathroom

Heating

Heating

Slippers

Slippers

Satellite Channels

Satellite Channels

Carpeted

Carpeted

View

View

Electric Kettle

Electric Kettle

Bidet

Bidet

Towels

Towels

Facilities Details

Pool and Spa

Massage

Food & Drink

Vending Machine (drinks)

Restaurant

Front Desk Services

Private Check-in/Check-out

24-Hour Front Desk

Business Facilities

Meeting/Banquet Facilities

Fax/Photocopying

Shops

Shops (on site)

Cleaning Services

Dry Cleaning

Daily Housekeeping

Laundry

Internet Access in public areas

Free Wifi

Miscellaneous

Heating

Designated Smoking Area

Air Conditioning

Non-smoking Rooms

Facilities for Disabled Guests