I booked a specfic rate on Marriott.com that stated "DISCOVER JORDAN & EARN 5,000 BONUS POI, buffet breakfast daily, 5000 Bonus Points per stay, 15% Discount for Titanium members see Rate details"
I did not receive the points or any discount. The hotel does not respond to any post stay emails.
Car parking is non existent, they just park your car on the road outside. At least one of the restaurants was closed due to construction. Room was average but construction noise was intrusive for many hours of the day. There's no lounge and pretty much no recognition for Titanium members.
The only saving grace was the quality of the food and the service of the staff in the Hala restaurant. Both were excellent.
