Seng Aroun Hotel

Very bad service, don’t keep their promises, scams, the room smells mold, heavy stains on pillows case and bed sheets, mold and cracks paint around the room. Not recommend at all. Customer service terrible

As this was the first time to the Southern part of Laos, the beauty of the people and the land is enlightening BUT if you’re one from “Western” tempered expectations read others reviews carefully as this is a lesson learned the hard way. We stayed at another “hotel” at the recommendation of a family friend and so we sucked it up and decided for the next junket of our trip that we’d stay at another less noisy and pretentious location that totally failed my expectations. So coming to the Seng Aroun hotel.. the staff were friendly and helpful as we spoke Lao..the hotel is dated but prior to turning in for the night, I did a security check coming from a hoteliers background decades ago.. the windows is a must item to check and I’m happy that I did as none of the rooms that we booked had 100% operational locks on them.. only one side did so we asked if I could change rooms .. unfortunately they were supposedly full and wouldn’t move me to a room that had locking windows without having to pay for a slightly bigger room 🤨. Anyways I improvised asking for a stick that could act as a brace and it was secure enough for the night .. now onto the room.. only two operational plugs so if your gadgets need juice better bring along a battery pack.. to the shower/toilet again very dated and in one of the rooms there looked to be Excrement of some sort (mice..gecko?) Anyways all I can say is that this rating is “Extremely” generous and perhaps overly generous.. so do your research before booking and oh yeah.. bring your negotiating skills as one can bargain😉

Rooms and bedding are not clean and very damp. We saw 3 rooms - 1) had water coming out of the sink, flooding the bath, 2) holes in the ceiling and the rubble on the floor. 3) was dirty overall nothing special compared to 1 and 2. The staff was very friendly but could not speak English. Goggle translate did the job. The young lady tried as best as she could but was not able to resolve issues that where above her pay-grade.