Reston Hotel

The location is great in Jounieh next to many restaurants and children playground. Casino du Liban is 5 minutes away. The pool is very nice. Rooms are spacious and super clean. Staff are very nice and helpfull. Breakfast is tasty with many options available.

From start to finish, everything was handled in an incredibly professional and immaculate manner. What's important from my perspective is that rooms are meticulously cleaned. The upgraded room courteously provided upon arrival was spacious and featured tasteful interior decor. What I liked most about the facility is that all staff are well-trained and do their utmost to cater to needs and requests, no matter if they fall beyond what constitutes regular working duties. In this day and age, even in the hospitality industry, it's challenging to find effective customer service, so they are to be fully commended. The breakfast buffet provides excellent value and a wide selection additionally. When returning to the area, this will be my new priority location.

This was my first visit to Lebanon so I didn't know what to expect. On arrival my bags were carried in and I was delighted to be told that I had been upgraded to a suite. The room was very big, with super efficient air con, a 2 person whirlpool bath and a great balcony looking out to the sea. Breakfast was fine. Not exceptional, but I don't know how a breakfast would be. The restaurant was very quiet in the evening, so felt a little soulless. I read other reviews that complained about the waste ground between the hotel and the sea, and a cock crowing. I don't see what the hotel could do about these. The room beside mine did seem to be party central, with music playing from early afternoon until I fell asleep. I didn't contact reception as I was so tired.