Riviera

1, two o'clock in the afternoon check in, the front desk replied that the room did not sweep out, but to wait at least an hour, it was suggested that I first store, out to play until the evening back, directly assigned me a grim tail room, it turned out not to clean that room at all in the afternoon. 2, after staying in this room strange things continue, first the charging line from the desk seams to the bottom of the table, almost couldn't find; again the balcony door almost couldn't open, the phone for help to the front desk open, the door magically opened before the master arrived, out of courtesy then call to inform the front desk and hope to rehydrate, as a result the front desk male waiter replied: you yourself press 5 to inform the housekeeper department about these two things. 3, after check-out leaving Australia to the port, shocked to find clothes left in the room, call the hotel to seek, the same waiter replied: I want time for colleagues to find, you call back in an hour to ask the results. In a hurry, Q: If you find one, can you keep it for 2-3 months, like most "normal" hotels, and pick it up the next time you return to Australia? A: All the leftovers from our store are only kept "on the same day"! So I can only think of myself as unlucky. I can't imagine there will be a hotel in 2026 that doesn't bother to keep things for its guests. If you love your personal belongings, find another place to stay. It is also recommended that bosses give staff bed shifts so that they can all be paid if they lie down. Thanks for watching, 200% real.

What is the cost of a guest tennis court? Is there a heated pool now? How to charge? Is there a table tennis room? How to charge? Is there a table table? How to charge?

I requested a room change and ask the reception to move my bag to my new room, however they called me that they cant to this kind of service and ask me to go back to the hotel and do it myself! Even i ask the reception lady my current situation they didn’t accept it and keep repeating i go back immediately. I ask the lady to change my room 3009 to a Macau tower view, the reception kindly ask me to pay 100 MOP for a room change, i paid and ask the lady is it ok to help me move my two bag to the new room 3038, after that after few hours they called me in the middle of family gathering and ask me why! why! you left the bag to 3009 come back and pick up your bags and move it to room 3038, even told the reception that i will be back to the hotel around 30 to 40 mins. No no the reception said we are fully booked! With Attitude asking me to go back immediately and move my two bags to the new room. In this hotel paying guest have to adjust on the hotel staff demand, rivera hotel management should take a look at this and investigate! Worst staycation ever! Will not recommend this hotel to anyone!