Prime City Hotel, Kluang

2.0 / 5

•

20 Jalan Bakawali, Kluang, Johor, Malaysia 86000

Reviews from Guests

2.0/5

Reviews

from real guests

Traveler54501734115

Good because we can make toast there

HibiscusRed

Rude receptionist. No help with luggage. Room was tired & toilet didn't flush well. Fire alarm went off 3 times through the night. Hardly slept. All in all not a pleasant stay. Will never stay here again. This has been the worst stay ever! Please consider carefully before staying at this hotel. Would have given it 0* if I could!!!

ShriS16

Dusty Rooms Our room was double check in,suddenly gst entered my while i was in the room. Breakfast worst ,only 2 types, the bihun got hair. Swimming pool was filthy n dirty we was not informes abt the swimming is not fully operating , felt CHEATED on these. Aircon not cold , so we change 2rooms. The receptionist said i was UNLUCKY. No Bellman n the whole entire hotel only 1 trolley , upon check in we carried our luggage. Overall i n my family felt cheated.

Facilities Details

Breakfast service

Free Wifi

Internet

Family/child friendly

Family Rooms

Meeting/Banquet Facilities

English Spoken

Malay Spoken

Swimming pool

Swimming pool [outdoor]

Hand sanitizer

Physical distancing of at least 1 meter

Air conditioning in public area

Daily Housekeeping

Elevator

Ironing Service

Game Room

Nightclub/DJ

24-Hour Front Desk

Non-smoking Rooms

Security [24-hour]

Icelandic Spoken

Car park [free of charge]

Breakfast service

Free Wifi

Internet

Family/child friendly

Family Rooms

Meeting/Banquet Facilities

English Spoken

Malay Spoken

Swimming pool

Swimming pool [outdoor]

Hand sanitizer

Physical distancing of at least 1 meter

Air conditioning in public area

Daily Housekeeping

Elevator

Ironing Service

Game Room

Nightclub/DJ

24-Hour Front Desk

Non-smoking Rooms

Security [24-hour]

Icelandic Spoken

Car park [free of charge]

10 Available Room Types

Standard Twin Room

29 Square Meter

Free Wifi

Towels

Free Toiletries

Daily housekeeping

Air Conditioning

Non-smoking

Desk

Toilet

Shower

Private bathroom

Superior Twin Room

29 Square Meter

Hair dryer

Mirror

Private bathroom

Free Toiletries

Towels

Free Wifi

Pool facilities

Telephone

Air Conditioning

Slippers

Tea/Coffee Maker

Free bottled water

Free instant coffee

Desk

Sitting Area

Wardrobe/Closet

Clothes Rack

Ironing Facilities

Accessible by elevator

Individual air conditioning

Non-smoking

Shower

Daily housekeeping

Toilet

Suite

Free Wifi

Towels

Hair dryer

Non-smoking

Toilet

Shower

Private bathroom

Free Toiletries

Daily housekeeping

Air Conditioning

Desk

Balcony/Terrace

City Suite

61 Square Meter

Family Deluxe

46 Square Meter

Facilities Details

Food & Drink

Breakfast service

Front Desk Services

24-Hour Front Desk

Entertainment and Family Services

Air conditioning in public area

Family/child friendly

Nightclub/DJ

Business Facilities

Meeting/Banquet Facilities

Common Areas

Game Room

Cleaning Services

Hand sanitizer

Physical distancing of at least 1 meter

Daily Housekeeping

Ironing Service

Languages Spoken

English Spoken

Malay Spoken

Icelandic Spoken

Internet Access in public areas

Free Wifi

Internet

Miscellaneous

Swimming pool

Swimming pool [outdoor]

Elevator

Family Rooms

Non-smoking Rooms

Security [24-hour]

Car park [free of charge]