The Jerai Hotel Alor Setar

3.0 / 5

•

134-141 Jalan Sultan Badlishah, Bandar Alor Setar, Alor Setar, Kedah, Malaysia 05000

Reviews from Guests

3.0/5

Reviews

from real guests

Chanel0555

Extremely disappointing stay – dirty and unhygienic! I stayed at Hotel Jerai in Alor Setar and was shocked by the level of cleanliness. The room was extremely dirty — we found bot flies inside, which is just unacceptable. The shower stopped halfway through use, leaving us stranded mid-shower. Floors clearly hadn't been vacuumed, and the toilet was not even wiped down — visible soap scum and dirt particles were everywhere. This place needs serious attention to hygiene and maintenance. Definitely would not recommend.

zoroken2703

I chose this hotel because it is close to the station. The location is good. You can walk to the mall in about 10 minutes. There are restaurants nearby so you won't have any trouble finding something to eat. There was nothing special about this hotel, but I had a comfortable stay.

khairudinmohamed2018

This is just 2.5 stars hotel. Only for you to sleep any not spend your day in the room. Need heavy upgraded and maintenance. The room is very old. The car park in front of the hotel needs a new tar as the road is uneven. Breakfast is fine. The reception gives great hospitality to the guest upon check in and out.

Facilities Details

Breakfast service

Buffet-Style Restaurant

Airport Shuttle (free)

Free Wifi

Internet

Kids club

Meeting/Banquet Facilities

Designated Smoking Area

English Spoken

Malay Spoken

Wi-Fi in public areas

Body thermometer

Daily disinfection in all rooms

Daily disinfection in common areas

First aid kit

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Safe dining setup

Staff trained in safety protocol

Temperature check for guests and staff

Italian Spoken

Asian breakfast

French Spoken

German Spoken

Romanian Spoken

Russian Spoken

Dutch Spoken

Arabic Spoken

Restaurant [halal]

Bulgarian Spoken

Catalan Spoken

Czech Spoken

Restaurant

Room Service

Danish Spoken

Greek Spoken

Western breakfast

Air conditioning in public area

Slovak Spoken

Finnish Spoken

Special Diet Meals (upon request)

Daily Housekeeping

Dry Cleaning

Elevator

Facilities for Disabled Guests

Slovenian Spoken

Ironing Service

Laundry

Lao Spoken

Postal service

Projector/LED display

Lithuanian Spoken

Smoke-free property

Wi-Fi for special events

Hungarian Spoken

24-Hour Front Desk

Room decorations

Security [24-hour]

Car park [free of charge]

Car park [on-site]

Entertainment Staff

Breakfast service

Buffet-Style Restaurant

Airport Shuttle (free)

Free Wifi

Internet

Kids club

Meeting/Banquet Facilities

Designated Smoking Area

English Spoken

Malay Spoken

Wi-Fi in public areas

Body thermometer

Daily disinfection in all rooms

Daily disinfection in common areas

First aid kit

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Safe dining setup

Staff trained in safety protocol

Temperature check for guests and staff

Italian Spoken

Asian breakfast

French Spoken

German Spoken

Romanian Spoken

Russian Spoken

1 Available Room Types

Superior

16 Square Meter

Electric Kettle

Hair dryer

Private bathroom

Free Toiletries

Towels

Free Wifi

Cable Channels

Streaming service like Netflix

Telephone

Air Conditioning

Tea/Coffee Maker

Minibar

Desk

Interconnecting Room(s) Available

Window

Hardwood/Parquet floors

Wardrobe/Closet

Ironing Facilities

Individual air conditioning

Safe

Internet [LAN]

Non-smoking

Shower

Facilities Details

Parking and Transportation

Airport Shuttle (free)

Food & Drink

Asian breakfast

Buffet-Style Restaurant

Restaurant [halal]

Restaurant

Room Service

Western breakfast

Special Diet Meals (upon request)

Breakfast service

Front Desk Services

24-Hour Front Desk

Entertainment and Family Services

Kids club

Air conditioning in public area

Postal service

Projector/LED display

Smoke-free property

Wi-Fi for special events

Entertainment Staff

Business Facilities

Meeting/Banquet Facilities

Cleaning Services

Body thermometer

Daily disinfection in all rooms

Daily disinfection in common areas

First aid kit

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Safe dining setup

Staff trained in safety protocol

Temperature check for guests and staff

Daily Housekeeping

Dry Cleaning

Ironing Service

Laundry

Languages Spoken

English Spoken

Malay Spoken

Italian Spoken

French Spoken

German Spoken

Romanian Spoken

Russian Spoken

Dutch Spoken

Arabic Spoken

Bulgarian Spoken

Catalan Spoken

Czech Spoken

Danish Spoken

Greek Spoken

Slovak Spoken

Finnish Spoken

Slovenian Spoken

Lao Spoken

Lithuanian Spoken

Hungarian Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Elevator

Facilities for Disabled Guests

Designated Smoking Area

Room decorations

Security [24-hour]

Car park [free of charge]

Car park [on-site]