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Reviews from Guests

3.0/5

tripadvisor

217

Reviews

from real guests

Archiepop

1

/

5

Nothing like the photos on the web site. All outdoor spaces are part of the park and just lots of eating places around a pond. Nowhere to chill out and have a cold beer after a long hot day, all alcohol free. Had the worst subway ever here in the Geoparks.Having said this the cable car ride was superb and worth the journey, just don’t stay here. Rooms needed decorating bed was old and lumpy and there was no way we were going to use the pillows! Stayed for a few hours, looked around and then checked out, couldn’t get a refund but oh well!

Nataliia123

4

/

5

Great value for this price . Of course it’s not a 5 star hotel but it’s very clean and the staff is very friendly and helpful. You I’ll get great view from the windows and you will be surrounded by nature. 10 minutes from the hotel located one of the best beach in Langkawi, where I was so lucky to see family of Memerang Kumis. Also you have a chance to be one of the first visitors on the sky bridge and avoid huge lines for the tickets . Also other great beach Tanjung Rhu is closely located to the hotel , from there you can get the mangrove tour.

DiveDeeperBelow

1

/

5

Absolutely horrendous service. Initially we found the guy at reception to be helpful and friendly. He was happy to store our bags (as we arrived hours before check-in), and his English was great. However, after check-in things just went downhill. We had booked a twin room (as we did not feel comfortable sharing a bed), but only after entering the room did we see that we had a double bed. We went down to reception to try and resolve the issue, but the guy was very rude and just told us we had paid for the room now, so it wasn't his problem. We tried to explain that we paid on the premise that we thought we had a twin room, not a double. Eventually we asked if we could get a spare mattress, so one of us could sleep on the floor, but they wanted to charge us for it. Even though they screwed up our booking and put us in the wrong room. Eventually we managed to get them to give us an extra blanket and pillow, but it still meant that someone had the cold, hard floor to sleep on. Lighting is also terrible, and the WiFi has terrible connection throughout the hotel. Rather stay a few km down the road and make your way into the GeoPark by car/taxi if that's what you're here for.

Facilities Details

Free Wifi

2 Available Room Types

DOUBLE SUPERIOR
DOUBLE SUPERIOR
DOUBLE SUPERIOR

DOUBLE SUPERIOR

TWIN SUPERIOR
TWIN SUPERIOR

TWIN SUPERIOR

Facilities Details

Internet Access in public areas

Free Wifi