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Reviews from Guests

4.0/5

tripadvisor

4

Reviews

from real guests

Bojack67

5

/

5

Arrived in Kubang Kerian late afternoon from Cameron Highland on the 2nd of Nov. We checked in at AAM budget hotel for 3 night at total cost of rm148++ inclusive packed breakfast. Hotel is located at...

Noskoh

5

/

5

Clean 5 star Wifi strong by unifi Hot water with strong sprayer Everything is good Can compare with 5 star. Got 3 type of room Double Triple Family 2 queen Reasonable rate. Will be back for next...

DonPedros

2

/

5

The only positive thing was the large rooms and windows, the rest was despicable. WIFI was not working neither in lobby nor rooms, there is only cold water and the decor reminded me of the depictions...

Facilities Details

Check-in [24-hour]

Free Wifi

Internet

Family/child friendly

Family Rooms

English Spoken

Arabic Spoken

Chinese [Mandarin]

Malay Spoken

Thai Spoken

Restaurant

Anti-viral cleaning products

Cashless payment service

Guest rooms seal after sanitization

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Room sanitization opt-out available

Rooms sanitized between stays

Staff trained in safety protocol

Temperature check for guests and staff

Air conditioning in public area

Special Diet Meals (upon request)

Contactless check-in/out

Elevator

Souvenir/Gift Shop

24-Hour Front Desk

Non-smoking Rooms

Car park [on-site]

Nearby Location

Royal Thai Consulate-General, Kota Bharu

Royal Thai Consulate-General, Kota Bharu

1.56 km

4 Available Room Types

Deluxe
Deluxe
Deluxe

Deluxe

room-size-icon

16 Square Meter

Electric Kettle

Electric Kettle

Bathrobes

Bathrobes

Hair dryer

Hair dryer

Mirror

Mirror

Private bathroom

Private bathroom

Free Toiletries

Free Toiletries

Towels

Towels

Free Wifi

Free Wifi

Mobile hotspot device

Mobile hotspot device

Streaming service like Netflix

Streaming service like Netflix

TV

TV

Air Conditioning

Air Conditioning

Free bottled water

Free bottled water

Clothes Rack

Clothes Rack

Accessible by stairs

Accessible by stairs

Individual air conditioning

Individual air conditioning

Safety/security feature

Safety/security feature

Standard Triple
Standard Triple
Standard Triple

Standard Triple

room-size-icon

28 Square Meter

Standard
Standard
Standard

Standard

room-size-icon

19 Square Meter

Single Standard
Single Standard
Single Standard

Single Standard

room-size-icon

10 Square Meter

Hotel Details

generate-AIAI Summary

About Hotel Sentosa

Hotel Sentosa is a distinguished 5-star hotel offering a comfortable and luxurious stay in Kota Bharu, Kelantan, Malaysia. This welcoming property provides an ideal base for travelers exploring the vibrant city and its surrounding attractions. Guests can expect a refined atmosphere and excellent services tailored for a memorable experience in Malaysia.


Services & Amenities at Hotel Sentosa

Hotel Sentosa offers a comprehensive range of facilities for guest convenience and comfort. Guests can enjoy seamless connectivity with free Wi-Fi and internet access. Dining options are available at the hotel's restaurant. The hotel ensures high hygiene standards with virus-killing cleaning products, disinfected rooms, alcohol hand sanitizer, and hot water linen washing. Cashless payment service is available, and staff maintain minimum 1 meter spacing. Multilingual staff are available, speaking English, Arabic, Chinese Mandarin, Malay, and Thai. Guests also have the option to decline disinfection services.


About the Hotel Sentosa Hotel Brand

Hotel Sentosa operates as an independent property, dedicated to providing exceptional hospitality and personalized service to all its guests. The hotel prides itself on its commitment to creating a comfortable and memorable stay, reflecting the unique charm and warmth of Malaysian hospitality. Guests at Hotel Sentosa can anticipate a stay where their comfort and satisfaction are the top priority.


Location & Getting to Hotel Sentosa

Hotel Sentosa is conveniently located at 3180A Jalan Sultan Ibrahim, Bandar Kota Bharu, in Kota Bharu, Kelantan, Malaysia. This prime location places guests within easy reach of the city's key areas. The hotel is accessible via major roads in Kota Bharu, making it straightforward for travelers arriving by private transportation. Its central position in Kelantan provides a great starting point for exploring the region.


Facilities Details

Food & Drink

Restaurant

Special Diet Meals (upon request)

Front Desk Services

24-Hour Front Desk

Entertainment and Family Services

Air conditioning in public area

Contactless check-in/out

Family/child friendly

Shops

Souvenir/Gift Shop

Cleaning Services

Anti-viral cleaning products

Cashless payment service

Guest rooms seal after sanitization

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Room sanitization opt-out available

Rooms sanitized between stays

Staff trained in safety protocol

Temperature check for guests and staff

Languages Spoken

English Spoken

Arabic Spoken

Chinese [Mandarin]

Malay Spoken

Thai Spoken

Internet Access in public areas

Free Wifi

Internet

Miscellaneous

Elevator

Family Rooms

Check-in [24-hour]

Non-smoking Rooms

Car park [on-site]

Frequently Asked Questions About Hotel Sentosa

generate-AIAI Summary

1. Does Hotel Sentosa offer free Wi-Fi?

Yes, Hotel Sentosa provides complimentary Wi-Fi and internet access for all guests.

2. Is there a restaurant at Hotel Sentosa?

Yes, Hotel Sentosa features an onsite restaurant for guests to enjoy dining.

3. What languages do the staff speak at Hotel Sentosa?

Staff at Hotel Sentosa are multilingual, speaking English, Arabic, Chinese Mandarin, Malay, and Thai.

4. What hygiene measures does Hotel Sentosa implement?

Hotel Sentosa utilizes virus-killing cleaning products, offers disinfected rooms, provides alcohol hand sanitizer, and washes linen with hot water. Staff maintain minimum 1 meter spacing.

5. Can guests opt out of disinfection services at Hotel Sentosa?

Yes, guests at Hotel Sentosa have the option to decline disinfection services for their rooms.

6. Does Hotel Sentosa accept cashless payments?

Yes, Hotel Sentosa provides cashless payment services for guest convenience.

7. What is the star rating of Hotel Sentosa?

Hotel Sentosa is a 5-star rated hotel, offering a luxurious experience.

8. Where is Hotel Sentosa located?

Hotel Sentosa is located at 3180A Jalan Sultan Ibrahim, Bandar Kota Bharu, Kota Bharu, Kelantan, Malaysia.