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Reviews from Guests

4.0/5

tripadvisor

3,860

Reviews

from real guests

U8366LPjamesm

5

/

5

The property is first class - excellent and extensive breakfast buffet, nice pool, sauna and steam room, lovely rooms. But far and away the most distinctive component is the staff. During a five day stay every staff member, without exception, was pleasant and helpful. It was a pleasure staying there.

S678FTadamr

5

/

5

I had an amazing stay at JW Marriott Kuala Lumpur and thoroughly enjoyed every moment of my visit. The hotel facilities were excellent, the rooms were comfortable and well-maintained, and the overall service was outstanding. Everything about the experience exceeded my expectations. One of the best things about this hotel is its unbeatable location. Pavilion Mall, one of Kuala Lumpur’s best shopping destinations, is right next door, making shopping incredibly convenient. There are also cinemas, countless restaurants, cafés, and entertainment options all within walking distance, so everything you need is nearby. The hotel itself also offers a fantastic selection of restaurants and shops, which makes the stay even more enjoyable. Whether you want to dine, relax, shop, or explore the city, everything is easily accessible. Overall, I had a wonderful time at JW Marriott Kuala Lumpur. The combination of amazing facilities, excellent service, and a prime location makes it a perfect choice for anyone visiting Kuala Lumpur. I would definitely stay here again and highly recommend it to others.

G7544BMandrewb

5

/

5

We are a couple who stayed here for 3 nights in mid-June. We stayed in a junior suite (courtesy of a complimentary upgrade) with Executive Lounge access. We were impressed with the facilities. Our suite was spacious (71 sqm), with a very comfortable king size bed, has a large bathroom with marble tiles and a separate bath, a good sized desk with plenty of power points. There is an outdoor 20m swimming pool, big enough to do laps, which I did every day. The breakfast buffet in the main restaurant offers a huge range of food, and of high quality: the pastries were so fresh, having been cooked only minutes ago. The hotel’s Executive Lounge is top notch. Large, lots of comfortable seating, a very nice buffet dinner 5.30-7.30pm with complimentary beer and wines, afternoon snacks 2.30-4.30pm, and available all day for coffee, cold drinks and biscuits and as a place to read. Unfortunately, it no longer has newspapers and magazines available. The standard of service by the hotel staff throughout the building was very high. All staff were very friendly and polite, and often offered suggestions following on from things we’d said. This is better than at most hotels where we’ve stayed, which probably reflects staff training making it part of this hotel’s culture. Special thanks to Sai and Lwin in the executive lounge. The JW Marriott also has an excellent location: directly opposite the huge Pavilion shopping mall, in the middle of Bukit Bintang, and in walking distance of KLCC.

Facilities Details

Pool

Free Wifi

Spa

Sauna

Fitness Center

Laundry

Shops (on site)

Proposal spot

Desk/workspace

On-site accessible self parking

Visual alarms in all public hallways

Elevator

Garden

Accessible concierge desk

Meeting stationery

Accessible route to the registration desk

Accessible public restrooms

Baggage Storage

24-Hour Front Desk

Daily Housekeeping

Smoke-free property

Self Parking

Valet Parking

Concierge Service

Nearby Location

The Starhill

The Starhill

24 m

Pavilion Crystal Fountain

Pavilion Crystal Fountain

123 m

Metapark @ Lot 10, Kuala Lumpur

Metapark @ Lot 10, Kuala Lumpur

271 m

Fahrenheit88 Shopping Mall

Fahrenheit88 Shopping Mall

112 m

Embassy of the Republic of Argentina

Embassy of the Republic of Argentina

117 m

Embassy of the Grand-Duchy of Luxembourg

Embassy of the Grand-Duchy of Luxembourg

125 m

Tokyo Street at Pavilion Kuala Lumpur

Tokyo Street at Pavilion Kuala Lumpur

155 m

Jalan Imbi Chapel (JIC)

Jalan Imbi Chapel (JIC)

206 m

Museum of Illusions Kuala Lumpur

Museum of Illusions Kuala Lumpur

212 m

Space & Time Cube Malaysia

Space & Time Cube Malaysia

262 m

HTBB Church

HTBB Church

263 m

Bukit Bintang Station

Bukit Bintang Station

320 m

Rumah Penghulu Abu Seman (The Penghulu Abu Seman House)

Rumah Penghulu Abu Seman (The Penghulu Abu Seman House)

400 m

WynSports by Wyndham Suites KLCC

WynSports by Wyndham Suites KLCC

466 m

Raja Chulan Monorail Station

Raja Chulan Monorail Station

525 m

7 Available Room Types

Deluxe Room, 2 Twin Beds
Deluxe Room, 2 Twin Beds
Deluxe Room, 2 Twin Beds
Deluxe Room, 2 Twin Beds
Deluxe Room, 2 Twin Beds
Deluxe Room, 2 Twin Beds
Deluxe Room, 2 Twin Beds
Deluxe Room, 2 Twin Beds
Deluxe Room, 2 Twin Beds
Deluxe Room, 2 Twin Beds
Deluxe Room, 2 Twin Beds
Deluxe Room, 2 Twin Beds
Deluxe Room, 2 Twin Beds
Deluxe Room, 2 Twin Beds
Deluxe Room, 2 Twin Beds
Deluxe Room, 2 Twin Beds
Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds

Non-smoking

Non-smoking

TV

TV

Carpeted

Carpeted

Sleep comfort items

Sleep comfort items

Electric Kettle

Electric Kettle

Satellite Channels

Satellite Channels

Soundproof

Soundproof

Blackout curtains

Blackout curtains

Bathtub or Shower

Bathtub or Shower

Wardrobe/Closet

Wardrobe/Closet

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Towels

Towels

Telephone

Telephone

Desk

Desk

Lowered electrical outlet

Lowered electrical outlet

Free Toiletries

Free Toiletries

Toilet

Toilet

Visual alarm

Visual alarm

Kids shampoo

Kids shampoo

Lever handle on door

Lever handle on door

Slippers

Slippers

Private bathroom

Private bathroom

Bathrobes

Bathrobes

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Iron

Iron

Clothes Rack

Clothes Rack

Fold-up bed

Fold-up bed

Room service [24-hour]

Room service [24-hour]

Free bottled water

Free bottled water

Executive Room, 1 Double Bed
Executive Room, 1 Double Bed
Executive Room, 1 Double Bed
Executive Room, 1 Double Bed
Executive Room, 1 Double Bed
Executive Room, 1 Double Bed
Executive Room, 1 Double Bed
Executive Room, 1 Double Bed
Executive Room, 1 Double Bed
Executive Room, 1 Double Bed
Executive Room, 1 Double Bed
Executive Room, 1 Double Bed
Executive Room, 1 Double Bed
Executive Room, 1 Double Bed

Executive Room, 1 Double Bed

Non-smoking

Non-smoking

TV

TV

Carpeted

Carpeted

Sleep comfort items

Sleep comfort items

Electric Kettle

Electric Kettle

Satellite Channels

Satellite Channels

Soundproof

Soundproof

Blackout curtains

Blackout curtains

Bathtub or Shower

Bathtub or Shower

Wardrobe/Closet

Wardrobe/Closet

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Towels

Towels

Telephone

Telephone

Desk

Desk

Lowered electrical outlet

Lowered electrical outlet

Free Toiletries

Free Toiletries

Toilet

Toilet

Visual alarm

Visual alarm

Kids shampoo

Kids shampoo

Lever handle on door

Lever handle on door

Slippers

Slippers

Private bathroom

Private bathroom

Bathrobes

Bathrobes

Entire unit wheelchair accessible

Entire unit wheelchair accessible

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Iron

Iron

Clothes Rack

Clothes Rack

Room service [24-hour]

Room service [24-hour]

Free bottled water

Free bottled water

Deluxe Room, 1 King Bed
Deluxe Room, 1 King Bed
Deluxe Room, 1 King Bed
Deluxe Room, 1 King Bed
Deluxe Room, 1 King Bed
Deluxe Room, 1 King Bed
Deluxe Room, 1 King Bed
Deluxe Room, 1 King Bed
Deluxe Room, 1 King Bed
Deluxe Room, 1 King Bed
Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Non-smoking

Non-smoking

TV

TV

Carpeted

Carpeted

Sleep comfort items

Sleep comfort items

Electric Kettle

Electric Kettle

Satellite Channels

Satellite Channels

Soundproof

Soundproof

Blackout curtains

Blackout curtains

Bathtub or Shower

Bathtub or Shower

Wardrobe/Closet

Wardrobe/Closet

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Towels

Towels

Telephone

Telephone

Desk

Desk

Lowered electrical outlet

Lowered electrical outlet

Free Toiletries

Free Toiletries

Toilet

Toilet

Visual alarm

Visual alarm

Kids shampoo

Kids shampoo

Lever handle on door

Lever handle on door

Slippers

Slippers

Private bathroom

Private bathroom

Bathrobes

Bathrobes

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Iron

Iron

Clothes Rack

Clothes Rack

Fold-up bed

Fold-up bed

Room service [24-hour]

Room service [24-hour]

Free bottled water

Free bottled water

Studio Suite, 1 King Bed
Studio Suite, 1 King Bed
Studio Suite, 1 King Bed
Studio Suite, 1 King Bed
Studio Suite, 1 King Bed

Studio Suite, 1 King Bed

Non-smoking

Non-smoking

TV

TV

Carpeted

Carpeted

Dining Table

Dining Table

Sleep comfort items

Sleep comfort items

Electric Kettle

Electric Kettle

Satellite Channels

Satellite Channels

Soundproof

Soundproof

Blackout curtains

Blackout curtains

Bathtub or Shower

Bathtub or Shower

Wardrobe/Closet

Wardrobe/Closet

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Towels

Towels

Telephone

Telephone

Desk

Desk

Lowered electrical outlet

Lowered electrical outlet

Free Toiletries

Free Toiletries

Toilet

Toilet

Visual alarm

Visual alarm

Kids shampoo

Kids shampoo

Lever handle on door

Lever handle on door

Slippers

Slippers

Private bathroom

Private bathroom

Bathrobes

Bathrobes

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Iron

Iron

Clothes Rack

Clothes Rack

Room service [24-hour]

Room service [24-hour]

Free bottled water

Free bottled water

Superior Room, 1 King Bed
Superior Room, 1 King Bed
Superior Room, 1 King Bed
Superior Room, 1 King Bed
Superior Room, 1 King Bed

Superior Room, 1 King Bed

Non-smoking

Non-smoking

TV

TV

Carpeted

Carpeted

Sleep comfort items

Sleep comfort items

Electric Kettle

Electric Kettle

Satellite Channels

Satellite Channels

Soundproof

Soundproof

Blackout curtains

Blackout curtains

Bathtub or Shower

Bathtub or Shower

Wardrobe/Closet

Wardrobe/Closet

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Towels

Towels

Telephone

Telephone

Desk

Desk

Lowered electrical outlet

Lowered electrical outlet

Free Toiletries

Free Toiletries

Toilet

Toilet

Visual alarm

Visual alarm

Kids shampoo

Kids shampoo

Lever handle on door

Lever handle on door

Slippers

Slippers

Private bathroom

Private bathroom

Bathrobes

Bathrobes

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Iron

Iron

Clothes Rack

Clothes Rack

Room service [24-hour]

Room service [24-hour]

Window

Window

Free bottled water

Free bottled water

Hotel Details

generate-AIAI Summary

About Jw Marriott Kuala Lumpur

Experience luxury at the 5-star Jw Marriott Kuala Lumpur, a sophisticated hotel located in Malaysia. This elegant property offers a refined atmosphere, perfect for both business and leisure travelers seeking premium comfort and exceptional service in the heart of the city.


Services & Amenities at Jw Marriott Kuala Lumpur

Jw Marriott Kuala Lumpur provides a wide array of amenities for a comfortable stay, including complimentary Wi-Fi, laundry service, and convenient on-site shops. Guests can relax in the garden or at the spa, maintain their fitness routine at the gym, and utilize facilities such as desks, elevators, and luggage storage. The hotel also features a reception, a dedicated proposal venue, and offers comprehensive accessibility features including disabled parking, a disabled-friendly concierge desk, disabled access to the registration desk, disabled-friendly public restrooms, and lighted alarms in all hallways, with meeting stationery available.


About the Jw Marriott Kuala Lumpur Hotel Brand

Jw Marriott Kuala Lumpur belongs to the esteemed JW Marriott brand, part of Marriott International's luxury portfolio. JW Marriott is renowned for providing sophisticated and enriching experiences, focusing on thoughtful service, elegant design, and a commitment to well-being for discerning global travelers.


Location & Getting to Jw Marriott Kuala Lumpur

Jw Marriott Kuala Lumpur is ideally situated in Malaysia, offering a prominent location for guests to explore the country. While specific address details are not provided, its central position ensures convenient access to various points of interest within the region, making it a suitable base for discovering Kuala Lumpur and its surroundings.


Facilities Details

Pool and Spa

Fitness Center

Spa

Sauna

Parking and Transportation

Self Parking

Valet Parking

Front Desk Services

Baggage Storage

24-Hour Front Desk

Concierge Service

Entertainment and Family Services

Meeting stationery

Smoke-free property

Shops

Shops (on site)

Cleaning Services

Laundry

Daily Housekeeping

Internet Access in public areas

Free Wifi

Miscellaneous

Proposal spot

Desk/workspace

On-site accessible self parking

Visual alarms in all public hallways

Elevator

Garden

Accessible concierge desk

Accessible route to the registration desk

Accessible public restrooms

Pool

Frequently Asked Questions About Jw Marriott Kuala Lumpur

generate-AIAI Summary

1. Does Jw Marriott Kuala Lumpur offer complimentary Wi-Fi?

Yes, Jw Marriott Kuala Lumpur provides complimentary Wi-Fi for guests.

2. Are laundry services available at Jw Marriott Kuala Lumpur?

Yes, laundry services are available at Jw Marriott Kuala Lumpur.

3. Does Jw Marriott Kuala Lumpur have on-site shops?

Yes, there are on-site shops available at Jw Marriott Kuala Lumpur.

4. Is there a fitness center at Jw Marriott Kuala Lumpur?

Yes, Jw Marriott Kuala Lumpur features a fitness/gym for guests.

5. Does Jw Marriott Kuala Lumpur have a spa?

Yes, a spa facility is available at Jw Marriott Kuala Lumpur.

6. Can guests store luggage at Jw Marriott Kuala Lumpur?

Yes, Jw Marriott Kuala Lumpur offers luggage storage services.

7. Is parking available at Jw Marriott Kuala Lumpur?

Yes, disabled parking (self-service) is available at Jw Marriott Kuala Lumpur.

8. What accessibility features does Jw Marriott Kuala Lumpur offer?

Jw Marriott Kuala Lumpur provides disabled parking, a disabled-friendly concierge desk, disabled access to the registration desk, disabled-friendly public restrooms, and lighted alarms in all hallways.

9. Is there a garden at Jw Marriott Kuala Lumpur?

Yes, Jw Marriott Kuala Lumpur features a garden for guests to enjoy.

10. Does Jw Marriott Kuala Lumpur have meeting facilities?

Yes, meeting stationery is available, indicating facilities for business gatherings at Jw Marriott Kuala Lumpur.