The Maple Suite

Huge apartments, clean and good facilities like a gym and swimming pool onsite. Nice enough staff and good location just 5 mins from some main places for bars, food, sights and shopping. Only grumble was the Wi-Fi going off at times. Apart from that, all good.

I recently stayed at Maple Suites for two nights from March 12 to 14. As a serviced apartment, it is well-suited for long stays, offering home-like conveniences. My unit featured a one-bedroom layout with a kitchen (including a stove), a good-sized refrigerator, and a washing machine. It also had a living room, dining area, office/den, and a storage room, making it spacious and functional. Check-in Experience & Staff Acknowledgment Upon check-in, Nazielah assisted me with the process and assigned me a room. However, when I arrived, it was not facing the KL Tower like my previous stay. I returned to reception and was informed that no rooms with a KL Tower view were available at my reserved rate. Since I valued the view, I inquired about paying extra for an upgrade. Nazielah was professional and accommodating—she checked with her senior and quickly found a room with a view for an additional 30 ringgit, which I gladly accepted. She was polite, apologetic, and eager to assist, making the process smooth. I would also like to acknowledge Najihah, who went out of her way to retrieve my bag from the previous room—a thoughtful gesture that I truly appreciated. Additionally, Azura, who I believe is a bellman, recognized me from my last stay and warmly greeted me. He was kind enough to escort me to my new room, which added a personal touch to my experience. Room & Amenities My new corner suite offered a fantastic KL Tower view, which was especially beautiful at night with its colorful lighting. The unit was clean and well-maintained, though some aspects—such as the air conditioning control system, furniture, and stove—felt dated, reminiscent of the 1980s. However, despite their age, they were all in working order, which was a pleasant surprise. Maple Suites offers a spacious and practical stay, ideal for long-term travelers who prefer home-like amenities. While the interior feels slightly outdated, the cleanliness, convenience, and excellent service from the staff make up for it. The KL Tower view was a highlight, and the personalized service from the staff truly enhanced my stay.

Stayed only 1 night before we flew home. Check in was really quick and as we were there before check in they let us leave our bags and they were in the apartment when we got back. The apartment was massive and clean. Beds really comfortable. Would stay here again. Think it took us about 30 minutes to walk to the tourist area.