Aseania Resort Pulau Besar

Ja. Ik zou de bedwantsen wel duidelijk benoemen, maar zorgvuldig formuleren als “we believe we were exposed to bedbugs during our stay” als je het niet met een officiële inspectie hebt laten vaststellen. Dat maakt de review geloofwaardig en voorkomt dat je een onbewezen feit als zekerheid presenteert. 1/5 – Very disappointing and not as advertised – beware of bedbugs We booked Aseania Resort expecting a beautiful and somewhat luxurious island experience, based on the photographs and information on the resort’s website. Unfortunately, the reality was completely different. The website gives an outdated and misleading impression of the resort. Many of the facilities shown in the photographs are no longer available. The attractive beach loungers shown online are gone, the swimming pool is no longer there, and the restaurant and communal areas are very dated. Much of the furniture is dirty, worn and, in some cases, broken. Our chalet was reasonably clean at first sight, but it was old and poorly maintained. The floor sank noticeably in several places when walking across it, and although the air conditioning worked, it could not be properly regulated. Even more concerning is that we believe we were exposed to bedbugs during our stay. We developed bites that were consistent with bedbug bites, and this has caused us considerable inconvenience and concern during the remainder of our holiday. For us, this was the final and most serious disappointment. The price we paid was extremely high considering the actual condition of the accommodation and the facilities available. We later discovered that the renovated section of the former resort, which is now operated separately, offers comparable chalets for around MYR 300 per night. This makes the price we paid even harder to understand. To be fair, the staff themselves were friendly and helpful, and we have no complaints about their attitude or service. However, the condition of the resort and the discrepancy between what is shown online and what guests actually receive are issues that staff cannot solve. We complained to management during our stay and subsequently contacted the resort regarding our concerns. The management acknowledged our complaint and ultimately offered us a 50% refund of the total amount paid (MYR 2,265) as a goodwill gesture. We appreciate that the resort took responsibility for resolving the financial aspect of our complaint. However, our experience was still extremely disappointing and was significantly affected by the condition of the resort, the missing facilities and the suspected bedbug exposure. Our advice to other travellers: be very careful before booking this resort. Check the most recent photographs and reviews, and do not rely solely on the images and information currently displayed on the website. Based on our experience, we would not return and cannot recommend Aseania Resort.

We stayed in this hotel in July 2022 for about 10 days. Pulau Babi Besar is less crowded and doesn't attract many Non-Malaysian tourists. The typical guests are people from Kuala Lumpur, which buy the 3 days - 2 nights package. First of all the good things. The management and the staff are very friendly and helpful. They do the best to provide you a pleasant stay at the hotel. The food was very tasty with a good variety. The beds in our hut were comfortable and clean. And if you walk about 500m to Bayu Lestari Hotel you'll find a stunning palmy beach, which is almost empty (3 days/2 nights package). Along the way you can find bats, monkeys and other animals. The not so good things: The entire hotel complex is run down. The huts and the pool area should have been renovated already 10-15 years ago. The bathroom in our hut was old and grimy. Be aware of cockroaches. You will get visited by them in several nights. The air condition was too noisy for me. There's no wifi at the hotel area. If you need an internet connection, buy a sim card at Mersing. Some facts about the island: The island has a really beautiful landscape with a mostly untouched nature. But most of the tourists don't care about the environment. So you'll find a lot of trash (plastic bottles, shoes, chips bags) in any place at the beach area. Especially the destination point of the jungle tour (you can do it easily on your own, no need for a guide) is a garbage dump. Near the hotel the government wanted to build a big shopping and restaurant complex, which is now an abandoned ruin. The dive center was closed at our stay. They provide a nice snorkel tour, but island hopping isn't possible. Snorkeling from the beach is not worth it. There's not much to see. And of course as other people already mentioned, you'll suffer a lot sand flies. In the hotel shop the sell an ointment to to suppress the itching. Overall without diving, internet and any other activities this island is a good place to stay all the day in a hammock on the beautiful beach and disconnect from modern busy life.

It only takes about 20 minutes to arrive by speedboat from the pier to Pulau Besar. . And we choose @Aseania Resort Pulau Besar, a resort hotel that I personally think can be recommended The hotel is located next to the pier in Pulau Besar, so it is very convenient to walk in about 5 minutes. . 1) We took a 4-day and 3-night package, including accommodation, three meals and a round-trip speedboat. The price is slightly higher than what we saw on the Internet before, and the price may be slightly higher due to the epidemic. . 2) I personally think the three meals a day are pretty good and delicious, and there are different dishes every day, so it will not make people tired. Compared with the food in Redang Island before, it is much more delicious. 3) The room layout is good, there is a large terrace, but there is no fan, so it is hot in the afternoon, and there are more mosquitoes at night. Our room has a queen size and a single bed, mini refrigerator, hair dryer , TV, kettle, etc. and also a safe. . Only the bathroom is narrow, but it is acceptable. . The room was clean and the bed was hard, but comfortable. . 4) All the staff of the hotel are polite, and the hotel's SOP is also worthy of publicity. . When arriving at the mersing terminal, the guests need to submit their 24-hour self-test new coronavirus test to the terminal customer service. If they confirm that it is negative, they can register for the speedboat. When they arrive at the hotel check-in, there are regulations for social isolation, so only 2-3 Individual line up. . During the meal, the hotel also arranged for each guest to have their own seat, and when taking food, it is also stipulated that masks and gloves 6) In fact, pulau besar is not big. We choose to ride a bicycle. . . And the bike can also carry children. 7) The hotel also has a swimming pool, but it may be a little lack of maintenance due to the epidemic, so we did not use it 😎 Although our vacation is at the end of October, the weather is no longer the same rainy season as before, but it is super sunny, so you can take great photos at any time. We also shot some wedding albums by ourselves, so satisfied 😎 9) The sunset view here is also amazing! So comfortable, I love it! Although it was only 4 days and 3 nights, it definitely gave us a very good anniversary celebration, and we will definitely go back again if we have the chance. Warm reminder, this place is actually more suitable for people who want to have a good rest and leisure. It is suitable for couples who want to have a quiet vacation, and it is also suitable for families who want to get together to chat and enjoy. If they want to be more lively, this place is not very suitable! If you are interested, you can contact the hotel yourself! I heard that they are open until the end of November. .