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Reviews from Guests

3.0/5

tripadvisor

47

Reviews

from real guests

allyshaw2024

5

/

5

The receptionist is really sweet, I think she also has her grandson or son working with her. The room is overall nice the air conditioning works well and the beds are all alright. There is a kettle which is really nice and can cook cup noodles at night. It's also really really near the lu LA La store there's some good stuff there incase you need anything. At the lobby there is a restaurant with a few meals/desserts the meal is pretty good at the uncle there is really really friendly, I feel like overall the people here are really sweet. The hotel is a bit old fashioned but it isn't too bad, I actually like the old fashioned style. I rate this hotel a 8/10 it's pretty good, I'm in a family of 5 and we all feel comfortable staying here. The lighting for the room I was staying in is a bit dark I seen the reviews before coming here, they said aircon wasn't working but I came here and the aircon was pretty cold if I'm not going to lie. There's a part of the room that has a high celling, sort of a small living room is honestly really cool me n my family loves it a lot. The price is really affordable kinda worth it and the stairs are a bit steep so just know that. Again, I love the receptionist and the restaurant uncle/aunties they r like the sweetest people on earth we need more people like this, more kindness. 🫶 They provide: Towels, water (around 4 500ml bottles), hairdryer, shampoo & body wash, kettle and a fly swatter.

alwaystravel8873

1

/

5

Frankly, the best part of this hotel is location, it is only 1 min walk to the jonker street ( night market on Friday sat and sun only). There is no lift in the hotel, have to climb stairs and not recommended for the elderly. The building is old and the room is made of wood therefore you can hear the stomping from above unit. The room that we stayed cabinet are faulty (missing one side of the door). As we are facing the street, the restaurant beside on the music till close to 1am and you can hear the music loud and damaging to our rest. Motorbike, people talking downstairs can be heard loud and clear. Good rest will probably start at 2am onwards where most noises come to a stop. Hotel do not ribose parking space and you need to drive to a public parking lot and pay rm12 for overnight which also means you are not allowed to retrieve the car till next day. Beware of the parking lot, remember to keep the receipt, they tried to ask me for another 12rm payment saying I park overnight, luckily I kept my receipt.

Butterflypost

5

/

5

This hotel is centrally located behind H&M,Bear'S Gravy and the Police Tourist Post.The cost is really good at RM. 90.00 nett.The room we used was on the ground floor.Everything was top class.There is even a fridge and any amount of water.There is a reading room too.Just come in confidence.There is an excellent map in the hotel too.Also Jonker's street is next door.

Facilities Details

Breakfast service

Check-in [24-hour]

Free Wifi

Internet

Pets allowed

Kids club

Family/child friendly

Family Rooms

Bar

Evening Entertainment

Heating

Designated Smoking Area

English Spoken

Chinese [Cantonese]

Chinese [Mandarin]

Indonesian Spoken

Malay Spoken

Wi-Fi in public areas

Tours

Anti-viral cleaning products

Cashless payment service

Daily disinfection in common areas

Free face masks

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Room sanitization opt-out available

Rooms sanitized between stays

Staff trained in safety protocol

Shops (on site)

Air conditioning in public area

Special Diet Meals (upon request)

Contactless check-in/out

Daily Housekeeping

Hindi Spoken

Invoice provided

Ironing Service

Smoke-free property

Terrace

Breakfast in the Room

Game Room

Library

Hair/Beauty Salon

Souvenir/Gift Shop

Facilities for Disabled Guests

Couples only

Chapel/Shrine

Nightclub/DJ

Non-smoking Rooms

Soundproof Rooms

Security [24-hour]

Service animals are welcome

Car park [nearby]

Norwegian Spoken

Entertainment Staff

10 Available Room Types

Superior Room
Superior Room
Superior Room
Superior Room

Superior Room

Towels

Towels

Non-smoking

Non-smoking

TV

TV

Satellite Channels

Satellite Channels

Slippers

Slippers

Private bathroom

Private bathroom

Bathtub or Shower

Bathtub or Shower

Free Toiletries

Free Toiletries

Tea/Coffee Maker

Tea/Coffee Maker

Hair dryer

Hair dryer

Daily housekeeping

Daily housekeeping

Air Conditioning

Air Conditioning

Free Wifi

Free Wifi

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Desk

Desk

Free bottled water

Free bottled water

Premium Room
Premium Room
Premium Room
Premium Room

Premium Room

Towels

Towels

Non-smoking

Non-smoking

TV

TV

Satellite Channels

Satellite Channels

Slippers

Slippers

Private bathroom

Private bathroom

Bathtub or Shower

Bathtub or Shower

Free Toiletries

Free Toiletries

Tea/Coffee Maker

Tea/Coffee Maker

Hair dryer

Hair dryer

Daily housekeeping

Daily housekeeping

Air Conditioning

Air Conditioning

Free Wifi

Free Wifi

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Desk

Desk

Free bottled water

Free bottled water

Deluxe Room
Deluxe Room
Deluxe Room
Deluxe Room

Deluxe Room

Towels

Towels

Non-smoking

Non-smoking

TV

TV

Satellite Channels

Satellite Channels

Slippers

Slippers

Private bathroom

Private bathroom

Bathtub or Shower

Bathtub or Shower

Free Toiletries

Free Toiletries

Tea/Coffee Maker

Tea/Coffee Maker

Hair dryer

Hair dryer

Daily housekeeping

Daily housekeeping

Air Conditioning

Air Conditioning

Free Wifi

Free Wifi

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Desk

Desk

Free bottled water

Free bottled water

Family Room
Family Room
Family Room
Family Room

Family Room

Towels

Towels

Non-smoking

Non-smoking

TV

TV

Satellite Channels

Satellite Channels

Slippers

Slippers

Private bathroom

Private bathroom

Bathtub or Shower

Bathtub or Shower

Free Toiletries

Free Toiletries

Tea/Coffee Maker

Tea/Coffee Maker

Hair dryer

Hair dryer

Daily housekeeping

Daily housekeeping

Air Conditioning

Air Conditioning

Free Wifi

Free Wifi

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Desk

Desk

Free bottled water

Free bottled water

Deluxe - Smart Room with Double Bed
Deluxe - Smart Room with Double Bed
Deluxe - Smart Room with Double Bed

Deluxe - Smart Room with Double Bed

room-size-icon

24 Square Meter

Electric Kettle

Electric Kettle

Hair dryer

Hair dryer

Mirror

Mirror

Private bathroom

Private bathroom

Free Toiletries

Free Toiletries

Towels

Towels

Free Wifi

Free Wifi

Cable Channels

Cable Channels

Air Conditioning

Air Conditioning

Concierge

Concierge

Slippers

Slippers

Socket near the bed

Socket near the bed

Dining Table

Dining Table

Free bottled water

Free bottled water

Kettle

Kettle

Desk

Desk

Sitting Area

Sitting Area

Trash cans

Trash cans

Window

Window

Hardwood/Parquet floors

Hardwood/Parquet floors

Wardrobe/Closet

Wardrobe/Closet

Clothes Rack

Clothes Rack

Free laundry service

Free laundry service

Ironing Facilities

Ironing Facilities

Pets allowed in room

Pets allowed in room

Accessible by stairs

Accessible by stairs

Individual air conditioning

Individual air conditioning

Safety/security feature

Safety/security feature

Non-smoking

Non-smoking

Shower

Shower

Hotel Details

generate-AIAI Summary

About HEEREN BY THE RIVER HOTEL

HEEREN BY THE RIVER HOTEL is a charming 3-star accommodation located in Melaka, Malaysia. This hotel offers a welcoming atmosphere, perfect for travelers exploring the historic city. Guests can enjoy its convenient location, providing a comfortable stay for both leisure and family visitors in Melaka.


Services & Amenities at HEEREN BY THE RIVER HOTEL

HEEREN BY THE RIVER HOTEL provides Free Wi-Fi, Internet, and Wi-Fi in public areas. The multilingual staff speak English, Chinese (Cantonese), Chinese (Mandarin), Indonesian, and Malay. Facilities include a Kids club / children's club and Tour services. For safety, the hotel uses antiviral cleaning products, performs daily disinfection in common areas, offers free face masks, hot water laundry, and social distancing measures. Cashless payment service is also available.


About the HEEREN BY THE RIVER HOTEL Hotel Brand

HEEREN BY THE RIVER HOTEL operates as an independent establishment, offering a unique and personalized hospitality experience in Melaka, Malaysia.


Location & Getting to HEEREN BY THE RIVER HOTEL

HEEREN BY THE RIVER HOTEL is situated at 7 Hang Jebat in the vibrant city of Melaka, Malaysia. Its central location in Melaka offers guests easy access to the historical city center. Travelers can conveniently reach the hotel via main roads within Melaka, making it accessible for those arriving by private transportation.


Facilities Details

Food & Drink

Bar

Special Diet Meals (upon request)

Breakfast service

Breakfast in the Room

Entertainment and Family Services

Kids club

Air conditioning in public area

Contactless check-in/out

Invoice provided

Smoke-free property

Family/child friendly

Evening Entertainment

Nightclub/DJ

Entertainment Staff

Shops

Shops (on site)

Hair/Beauty Salon

Souvenir/Gift Shop

Common Areas

Terrace

Game Room

Library

Chapel/Shrine

Cleaning Services

Anti-viral cleaning products

Cashless payment service

Daily disinfection in common areas

Free face masks

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Room sanitization opt-out available

Rooms sanitized between stays

Staff trained in safety protocol

Daily Housekeeping

Ironing Service

Languages Spoken

English Spoken

Chinese [Cantonese]

Chinese [Mandarin]

Indonesian Spoken

Malay Spoken

Hindi Spoken

Norwegian Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Tours

Designated Smoking Area

Heating

Family Rooms

Check-in [24-hour]

Facilities for Disabled Guests

Couples only

Non-smoking Rooms

Pets allowed

Soundproof Rooms

Security [24-hour]

Service animals are welcome

Car park [nearby]

Frequently Asked Questions About HEEREN BY THE RIVER HOTEL

generate-AIAI Summary

1. Does HEEREN BY THE RIVER HOTEL offer free Wi-Fi?

Yes, HEEREN BY THE RIVER HOTEL provides complimentary Wi-Fi access for its guests.

2. What languages do the staff speak at HEEREN BY THE RIVER HOTEL?

The staff at HEEREN BY THE RIVER HOTEL are proficient in English, Chinese (Cantonese), Chinese (Mandarin), Indonesian, and Malay.

3. Is there a kids' club available at HEEREN BY THE RIVER HOTEL?

Yes, HEEREN BY THE RIVER HOTEL features a kids club / children's club for younger guests.

4. Can guests arrange tours through HEEREN BY THE RIVER HOTEL?

Yes, HEEREN BY THE RIVER HOTEL offers convenient tour services for guests to explore the area.

5. What health and safety measures are in place at HEEREN BY THE RIVER HOTEL?

HEEREN BY THE RIVER HOTEL implements daily common area disinfection, uses antiviral cleaning products, provides free face masks, and ensures hot water laundry with social distancing.

6. Does HEEREN BY THE RIVER HOTEL accept cashless payments?

Yes, guests can utilize cashless payment services at HEEREN BY THE RIVER HOTEL.

7. What is the star rating of HEEREN BY THE RIVER HOTEL?

HEEREN BY THE RIVER HOTEL is a comfortable 3-star hotel.

8. Where is HEEREN BY THE RIVER HOTEL located?

HEEREN BY THE RIVER HOTEL is located at 7 Hang Jebat, Melaka, Malaysia 75200.

9. Is Internet access available in public areas at HEEREN BY THE RIVER HOTEL?

Yes, HEEREN BY THE RIVER HOTEL offers Internet and Wi-Fi in public areas.