Midcity Hotel Melaka

3.0 / 5

•

499 Jalan Melaka Raya 12, Taman Melaka Raya, Melaka, Malaysia 75000

Reviews from Guests

3.0/5

Reviews

from real guests

peanutbutter2024

I rarely leave negative reviews, but my experience at this hotel was extremely disappointing. The room I was given was in poor condition from the moment I walked in. The air conditioning was barely working—it wasn’t cool even after running for over an hour. In a warm climate, this made the stay very uncomfortable. The cleanliness was another major issue. The bedsheets had visible stains, and the toilet wasn’t properly cleaned. When I approached the reception about this, the staff told me the hotel was fully booked and they couldn’t offer a room change. They claimed the stains were “unremovable” and not actually dirty, but that didn’t make it any better. Hygienic standards should never be compromised in hospitality. I was also told the air conditioner had just been replaced, but it was clearly very old and inefficient. I understand not every hotel is perfect, but basic expectations like a clean room and working aircon should be met. This stay left a very bad impression, and I will definitely not be returning. I hope management takes feedback seriously and improves the maintenance and cleanliness for future guests.

Navigate18394284603

Overpriced rm400 for room extralarge bed. Shower & shampoo only provide 1. The cover have yellow stains. Request receipt to be send via email until today did not get it. The staff said already send it.

12yant

Exactly today, i'm writing in the same room in Midcity Hotel Melaka. We came here for a short getaway. We book a total of 4 rooms. 1 rooms was basically okay. 1 room which is a deluxe twins, when my nephews switch on the toilet light, the fans making a scary sound as a ghost assessing. Another room, the light suddenly off and on unknownly. The other room, a junior suite, both bed single and queen bed "in dirt" on the bedsheet. The TV channel is basically limited. We called their reception. The receptionist came up to change a new bedsheet but eventually the bedsheet also not clean. She told us that they don't not enough staff. And their housekeeper end work at 6pm. What a funny hotel. I don't understand how the management handle and schedule their staff. Rather than you don't have enough staff and you give your guest this kind of service, might as well you close the hotel on festive season right? Very disappointed. Very unpleasant. Unrecommended.

Facilities Details

Breakfast service

Buffet-Style Restaurant

Check-in [24-hour]

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Meeting/Banquet Facilities

English Spoken

Chinese [Cantonese]

Chinese [Mandarin]

Indonesian Spoken

Malay Spoken

Wi-Fi in public areas

Ticket Service

Tours

Daily disinfection in all rooms

Daily disinfection in common areas

Hand sanitizer

Physical distancing of at least 1 meter

Rooms sanitized between stays

Safe dining setup

Staff trained in safety protocol

Hypoallergenic room available

Restaurant

Room service [24-hour]

Air conditioning in public area

Finnish Spoken

Daily Housekeeping

Elevator

Facilities for Disabled Guests

Ironing Service

Shared Lounge/TV Area

Smoke-free property

Hungarian Spoken

Game Room

Library

Hair/Beauty Salon

Souvenir/Gift Shop

Nightclub/DJ

24-Hour Front Desk

Non-smoking Rooms

Security [24-hour]

Icelandic Spoken

Car park [free of charge]

Car park [nearby]

Car park [on-site]

Norwegian Spoken

Breakfast service

Buffet-Style Restaurant

Check-in [24-hour]

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Meeting/Banquet Facilities

English Spoken

Chinese [Cantonese]

Chinese [Mandarin]

Indonesian Spoken

Malay Spoken

Wi-Fi in public areas

Ticket Service

Tours

Daily disinfection in all rooms

Daily disinfection in common areas

Hand sanitizer

Physical distancing of at least 1 meter

Rooms sanitized between stays

Safe dining setup

Staff trained in safety protocol

Hypoallergenic room available

Restaurant

Room service [24-hour]

7 Available Room Types

Family Suite

34 Square Meter

Non-smoking

Soundproof

Blackout curtains

Refrigerator

Wardrobe/Closet

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Bidet

Telephone

Desk

Extra Long Beds (> 6.5 ft)

Towels

Sleep comfort items

Shower

Slippers

Private bathroom

Free Toiletries

Hair dryer

Air Conditioning

Clothes Rack

Room service [24-hour]

Free bottled water

Daily newspaper

Junior Suite

26 Square Meter

Non-smoking

Soundproof

Blackout curtains

Wardrobe/Closet

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Bidet

Telephone

Desk

Extra Long Beds (> 6.5 ft)

Towels

Sleep comfort items

Shower

Slippers

Private bathroom

Free Toiletries

Hair dryer

Air Conditioning

Clothes Rack

Room service [24-hour]

Free bottled water

Daily newspaper

Deluxe Twin

24 Square Meter

Roll-in shower

Electric Kettle

Cleaning Products

Hair dryer

Mirror

Private bathroom

Free Toiletries

Towels

Walk-in shower

Free Wifi

Cable Channels

Telephone

Video Games

Adapter

Air Conditioning

Blackout curtains

Linens

Sleep comfort items

Slippers

Soundproof

Tea/Coffee Maker

Free bottled water

Refrigerator

Daily housekeeping

Desk

Tile/Marble floor

Trash cans

Window

Hardwood/Parquet floors

Wardrobe/Closet

Clothes Rack

Ironing Facilities

Accessible by elevator

Fire extinguisher

Safe

Safety/security feature

Smoke detector

Non-smoking

Shower

Bidet

Room service [24-hour]

Daily newspaper

Deluxe King

24 Square Meter

Non-smoking

Soundproof

Blackout curtains

Wardrobe/Closet

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Bidet

Telephone

Desk

Extra Long Beds (> 6.5 ft)

Towels

Sleep comfort items

Shower

Slippers

Private bathroom

Free Toiletries

Hair dryer

Air Conditioning

Clothes Rack

Room service [24-hour]

Free bottled water

Daily newspaper

Family Deluxe Room

Non-smoking

Soundproof

Blackout curtains

Wardrobe/Closet

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Bidet

Telephone

Desk

Extra Long Beds (> 6.5 ft)

Towels

Sleep comfort items

Shower

Slippers

Private bathroom

Free Toiletries

Hair dryer

Air Conditioning

Clothes Rack

Room service [24-hour]

Free bottled water

Daily newspaper

Hotel Details

AI Summary

About Midcity Hotel Melaka

Midcity Hotel Melaka is a 4-star accommodation offering a welcoming atmosphere for travelers visiting Melaka, Malaysia. This hotel provides a comfortable stay and is ideally situated for exploring the vibrant city.

Services & Amenities at Midcity Hotel Melaka

Midcity Hotel Melaka provides guests with free Wi-Fi and internet access, including Wi-Fi in public areas. The hotel features a kids' club and offers convenient ticket and tour services. Guests will appreciate the multilingual staff, including English, Chinese (Cantonese), Chinese (Mandarin), Indonesian, and Malay speakers. Health and safety measures include daily disinfection in rooms and common areas, alcohol-based hand sanitizer, minimum 1-meter social distancing, and room cleaning upon guest changeover.

Location & Getting to Midcity Hotel Melaka

Midcity Hotel Melaka is located at 499 Jalan Melaka Raya 12, Taman Melaka Raya, Melaka, Malaysia. This strategic location in Melaka Raya places guests conveniently to experience the city's attractions. The hotel is accessible via major roads within Melaka.

Facilities Details

Food & Drink

Buffet-Style Restaurant

Restaurant

Room service [24-hour]

Breakfast service

Front Desk Services

Ticket Service

24-Hour Front Desk

Entertainment and Family Services

Kids club

Air conditioning in public area

Smoke-free property

Family/child friendly

Nightclub/DJ

Business Facilities

Meeting/Banquet Facilities

Shops

Hair/Beauty Salon

Souvenir/Gift Shop

Common Areas

Shared Lounge/TV Area

Game Room

Library

Cleaning Services

Daily disinfection in all rooms

Daily disinfection in common areas

Hand sanitizer

Physical distancing of at least 1 meter

Rooms sanitized between stays

Safe dining setup

Staff trained in safety protocol

Daily Housekeeping

Ironing Service

Languages Spoken

English Spoken

Chinese [Cantonese]

Chinese [Mandarin]

Indonesian Spoken

Malay Spoken

Finnish Spoken

Hungarian Spoken

Icelandic Spoken

Norwegian Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Tours

Hypoallergenic room available

Elevator

Facilities for Disabled Guests

Family Rooms

Check-in [24-hour]

Non-smoking Rooms

Security [24-hour]

Car park [free of charge]

Car park [nearby]

Car park [on-site]

Frequently Asked Questions About Midcity Hotel Melaka

AI Summary

1. Does Midcity Hotel Melaka offer free Wi-Fi?

Yes, Midcity Hotel Melaka provides free Wi-Fi for guests.

2. What languages do the staff at Midcity Hotel Melaka speak?

Staff at Midcity Hotel Melaka speak English, Chinese (Cantonese), Chinese (Mandarin), Indonesian, and Malay.

3. Is there a kids' club at Midcity Hotel Melaka?

Yes, Midcity Hotel Melaka features a kids' club for younger guests.

4. Does Midcity Hotel Melaka offer internet access?

Yes, guests can enjoy internet access, including Wi-Fi in public areas, at Midcity Hotel Melaka.

5. Can Midcity Hotel Melaka assist with booking tours or tickets?

Yes, Midcity Hotel Melaka offers convenient ticket and tour services.

6. What health and safety measures are in place at Midcity Hotel Melaka?

Midcity Hotel Melaka implements daily disinfection in rooms and common areas, provides alcohol-based hand sanitizer, and maintains a minimum 1-meter social distancing.

7. How often are rooms cleaned at Midcity Hotel Melaka?

Rooms at Midcity Hotel Melaka are cleaned upon every guest changeover.

8. Does Midcity Hotel Melaka have a star rating?

Yes, Midcity Hotel Melaka is a 4-star hotel.

9. Where is Midcity Hotel Melaka located?

Midcity Hotel Melaka is situated at 499 Jalan Melaka Raya 12, Taman Melaka Raya, Melaka, Malaysia.