Genting Grand Hotel

Book through the official website. Book a Genting transfer and arrive in a chauffeured Alphard. It wasn't aligned with the accommodation department and we had to wait quite a long time at the reception. Checking in is slow, horribly slow. The rooms are spacious and comfortable, the quality of beds and linens is standard. The quality of the staff is not good, so don't expect it.

Skyworld Hotel guests have option of purchasing buffet breakfast tickets at promotional price. Lots of variety - there's something for everyone. My food fussy kids loved it. At RM30 per pax (please note that this price can change), I find that it's more value for money compared to the breakfast options at the food court or restaurants at SkyAvenue.

First time stay here during May 2025. Room is big. Renovation and construction anyhow still working in next door 🚪. Overall is OK 👌 but few things need to be touch up and detail check list before open for next guest stay . 1) the weight scale was NO battery 🪫 inside . 2) glass drawer all so dirty . 3) sofa 🛋️ cushions so old and look ugly please remove it better until new will replace it . 4) Coat hanger stand look so old need to Repaint. Please see pictures attached. 5) 🛀 bathtub with no safety map very slippery Front desk who’s check me in during the morning was friendly and polite. After around 2pm got my key with another girl she may need to smile 😊 and be attentive. Check out was done by Su Lee she was very nice 😊 with good smile and greetings from her. Thank you 2025年5月第一次住在這裡。房間很大。隔壁還在裝修施工🚪。整體來說還可以👌，但在下一位客人入住之前，有幾處需要修補和詳細檢查。 1）體重計裡面沒有電池🪫。 2）玻璃抽屜太髒了。 3）沙發🛋️坐墊太舊了，看起來很醜，請先把舊的拿走，等換新的再說。 4）衣架看起來太舊了，需要重新粉刷。 請看附圖。 5）🛀浴缸沒有安全地圖，很滑。 早上幫我辦理入住的前台很友善也很有禮貌。大約下午2點後，另一個女孩拿到了我的鑰匙，她可能需要微笑😊並且更細心一些。退房是Su Lee做的，她人很好😊，笑容燦爛，總是熱情地問候我。 謝謝