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Reviews from Guests

3.0/5

tripadvisor

188

Reviews

from real guests

DaantjeN70

4

/

5

Clean hotel, somewhat outdated but good beds and is centrally located. View of roof terrace is nice and staff very friendly. The city of Kuantan is not that much on but passing through for a night fine. Opposite the hotel is a lovely fusion restaurant Ms Elliot. We were from so day to Monday and there was a nice market just opposite the hotel towards the Mosque

Anand1351

4

/

5

Decent option in Kuantan. Location wise it’s 10/10. It’s an old basic hotel - no luxury but functional hotel. Located right at the Kuantan river and esplanade and walkable to many amenities , famous bakery, Mosque and many shops. Although i had left a knee length expensive pant there while checking out and no response from hotel when we mailed them. They have a good rooftop restaurant that opens in evening only.

Arif_Ibrahim68

3

/

5

Stayed here with my family during the long CNY weekend. The hotel was fully occupied. The best thing about this hotel is its location, right in the middle of Kuantan city. There are many shops, restaurants and popular hipster cafes around the hotel. It’s also very near to the Kuantan Waterfront and Kuantan Tower where many activities and musical shows are held regularly. This hotel is one of the oldest hotel in Kuantan and has been around since the late 70s. It was recently nicely refurbished under the Sentral Hotel Group. The room is spacious and well equipped. There’s also a nice rooftop restaurant that operates in the evening to enjoy the sunset and the bright lights of the waterfront at night. The hotel also provides a very decent buffet breakfast. The staff are helpful and friendly esp the elderly gentleman who guarded the hotel’s gated parking lot for hotel guests. The housekeeping team is also very efficient and sorted out some issues with our water heater quickly. My only complaint is about the check-in processes which is still done manually. For example, the front desk ladies have to write receipts manually for our deposit payment! It took quite a while. I pity the ladies who seemed to be under pressure when the que is long for check-in. Other than that, I feel the room rates are on the high side for a 3 star hotel.

Facilities Details

Breakfast service

Buffet-Style Restaurant

Check-in [24-hour]

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Meeting/Banquet Facilities

All Spaces Non-Smoking (public and private)

Designated Smoking Area

English Spoken

Chinese [Cantonese]

Chinese [Mandarin]

Malay Spoken

Wi-Fi in public areas

Tours

Daily disinfection in all rooms

Daily disinfection in common areas

First aid kit

Hand sanitizer

Hot water linen and laundry washing

Rooms sanitized between stays

Staff trained in safety protocol

Shops (on site)

Dutch Spoken

Restaurant

Room Service

Air conditioning in public area

Daily Housekeeping

Elevator

Facilities for Disabled Guests

Invoice provided

Ironing Service

Laundry

Lao Spoken

Lithuanian Spoken

Hungarian Spoken

Game Room

Library

Nightclub/DJ

24-Hour Front Desk

Non-smoking Rooms

Security [24-hour]

Icelandic Spoken

Car park [free of charge]

Entertainment Staff

Nearby Location

Darul Makmur Stadium

Darul Makmur Stadium

1.19 km

10 Available Room Types

Double or Twin SUPERIOR
Double or Twin SUPERIOR
Double or Twin SUPERIOR
Double or Twin SUPERIOR
Double or Twin SUPERIOR
Double or Twin SUPERIOR

Double or Twin SUPERIOR

room-size-icon

18 Square Meter

Premier Deluxe River View Twin Room
Premier Deluxe River View Twin Room
Premier Deluxe River View Twin Room

Premier Deluxe River View Twin Room

room-size-icon

26 Square Meter

Hair dryer

Hair dryer

Mirror

Mirror

Private bathroom

Private bathroom

Free Toiletries

Free Toiletries

Towels

Towels

Free Wifi

Free Wifi

Cable Channels

Cable Channels

Telephone

Telephone

Air Conditioning

Air Conditioning

Blackout curtains

Blackout curtains

Slippers

Slippers

Tea/Coffee Maker

Tea/Coffee Maker

Complimentary tea

Complimentary tea

Free bottled water

Free bottled water

Free instant coffee

Free instant coffee

Minibar

Minibar

Refrigerator

Refrigerator

Daily housekeeping

Daily housekeeping

Carpeted

Carpeted

Desk

Desk

Interconnecting Room(s) Available

Interconnecting Room(s) Available

Trash cans

Trash cans

Window

Window

Wardrobe/Closet

Wardrobe/Closet

Ironing Facilities

Ironing Facilities

Individual air conditioning

Individual air conditioning

Safe

Safe

Non-smoking

Non-smoking

Shower

Shower

Premier Deluxe River View King Room
Premier Deluxe River View King Room
Premier Deluxe River View King Room

Premier Deluxe River View King Room

room-size-icon

26 Square Meter

Family Room
Family Room
Family Room

Family Room

room-size-icon

26 Square Meter

Deluxe Room
Deluxe Room
Deluxe Room

Deluxe Room

room-size-icon

26 Square Meter

Facilities Details

Food & Drink

Buffet-Style Restaurant

Restaurant

Room Service

Breakfast service

Front Desk Services

24-Hour Front Desk

Entertainment and Family Services

Kids club

Air conditioning in public area

Invoice provided

Family/child friendly

Nightclub/DJ

Entertainment Staff

Business Facilities

Meeting/Banquet Facilities

Shops

Shops (on site)

Common Areas

Game Room

Library

Cleaning Services

Daily disinfection in all rooms

Daily disinfection in common areas

First aid kit

Hand sanitizer

Hot water linen and laundry washing

Rooms sanitized between stays

Staff trained in safety protocol

Daily Housekeeping

Ironing Service

Laundry

Languages Spoken

English Spoken

Chinese [Cantonese]

Chinese [Mandarin]

Malay Spoken

Dutch Spoken

Lao Spoken

Lithuanian Spoken

Hungarian Spoken

Icelandic Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Tours

All Spaces Non-Smoking (public and private)

Elevator

Facilities for Disabled Guests

Designated Smoking Area

Family Rooms

Check-in [24-hour]

Non-smoking Rooms

Security [24-hour]

Car park [free of charge]