Cititel Penang

The hotel is ideally located in Penang. The establishment is modern and well-maintained, with spacious rooms. The breakfast is varied, offering an appreciable choice.

My father and I stayed at Cititel Penang for one night in August 2026. We booked a twin room with breakfast, and overall it was a decent stay for a short visit. One of the strongest points of the hotel is definitely the location. It is very convenient, with many restaurants, pubs and attractions nearby. Popular areas such as Armenian Street and Little India are also within easy reach, which makes the hotel a practical base for sightseeing. The lobby is modern and welcoming, and the staff were very friendly throughout our stay. The reception team were helpful, and when we needed assistance from housekeeping, they were also polite and responsive. The room itself, however, was quite small and felt noticeably dated compared with the modern lobby. The bedding also appeared quite worn, and there was an unusual smell in the bathroom which affected the overall comfort of the room. For a short stay of one or two nights, however, the room is still functional and does the job. Breakfast was average. There was a reasonable selection including eggs, fruit, bread and other standard breakfast items, although the buffet seemed to be more focused on Chinese cuisine. Guests who enjoy Chinese breakfast options may therefore appreciate the selection more. Overall, Cititel Penang is a convenient and reasonably comfortable option for a short stay, particularly because of its excellent location and friendly staff. The rooms could definitely benefit from refurbishment, but for one or two nights it is perfectly acceptable. Overall rating: 3.5 out of 5 stars.

Appreciation for Food & Beverage and Front Office Team I would like to express my sincere appreciation for the excellent service provided during my stay. A special thank you to the Food & Beverage team, especially Mr. Haziq, Mr. Abu manager , Ms. Evelyn, Mr. Attan, Ms. Agis, Ms. Alya, and Mr. Sandi, for their outstanding hospitality, professionalism, and warm service. I would also like to extend my gratitude to the Front Office team, especially Mr. Danish and Ms. Susana, for their kindness, efficiency, and helpful assistance. Not forgetting chef and team 🫡🫡 ALA card option was also yummy 😋 👍 Thank you all for making my experience so pleasant and memorable. Keep up the excellent work! 🌟💯