Felda Residence Hot Spring

We booked 3bedroom villa. Condition of the room is really bad. The floor was unclean. Very dusty. Had to sweep the floor multiple times and yet still unclean. Too many insects inside the villa. The bedsheet were torn here and there and dirty they were stains all over. Towels provided were smelly too. There were dead cockroaches insides the room. The air conditioning were dripping and and the room were nothing like the photo in the website. For 1 night stay cost is above 1k i think the villa need a major renovation to upkeep with the price. Its not being maintained and its worn off. We stayed for 2 night and it was u pleasant stay. Breakfast was so so. Not much options. The water issues is continuous we had to call the staff multiple times as we face no water issues multiple times in a day. The tv was so small and nothing like the photo shown in website. It was very disappointing to have spent soo much money for 2 night stay and yet the room is way way worst than what I imagined nor up to par with the cost per night.

The sink is clogged. Bath tub clogged. The cupboard door looks like it's about to fall down. Toast without toaster. There are flies in the rich container. Not worth the price of RM250 per night. Environmental cleanliness is ok. The main attraction is the hot spring pool. Breakfast so-so ajer

I rented a villa with 3 rooms. Nice villa with private small pool which can have live hot spring water flow in. Villa is nice and spacious. The receptionist staff are helpful and friendly. The water park in hot spring is nice and my kids love it very much. One thing need improvement is food to take for lunch and dinner. The food is spicy and all is fried food. Have to drive to Sungkai town around 20min to get non spicy or Chinese food.