Celyn Hotel City Mall

Stay here for leisure. A very nice hotel and a hidden gem. This hotel attached with City Mall shopping complex building. Around the hotel there is many eateries such as Paparich, Old Town, Korean Restaurant, Japanese Restaurant, KFC Outlet, Supermarket, Cinema and largest Bookstore etc. Very convenient. Nothing to complaint. Will recommend for those travellers who want a short hop. Breakfast are good too if you are not fussy. Simple but filling. Staffs are generally nice and friendly too. Muslim friendly washroom/bathroom too.

This hotel is minutes from the KK airport and conveniently located adjacent to a shopping mall with food courts. The staff were friendly and room was nice and clean. I travelled alone and felt very safe here as a first timer travelling solo in KK. I would highly recommend this hotel and would stay here again.

Check-in and check-out went well, quickly done, with helpful staff. The room itself seemed clean. When I had trouble with the CD player provided, maintenance came and exchanged it. No spoon for the tea cups provided. Overall, this place is ok to stay at. It's not the newest anymore. The location is ok, though certainly not downtown. The mall next door is ok, has a cinema and quite a few restaurants and cafes for eating starting in the late morning. Nothing for breakfast, though, unless you eat at the hotel, which I didn't. At the time of this writing, I can see some extremely negative reviews, and the overall rating of the hotel is 85/99 in KK. I haven't stayed at the 98 others, but I don't understand why this hotel should have such a low rating. My guess would be that it belongs somewhere in the middle - nothing super wonderful, but perfectly ok, and for the money and age a good deal. (PS Transportation is not an issue, plenty Grab available, which can be pre-ordered if necessary.)