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Reviews from Guests

3.0/5

tripadvisor

35

Reviews

from real guests

L9190YFclarer

2

/

5

Reception looks nice and staff friendly but the rooms are pretty poor. Size was ok but one bathroom was disgusting old moldy dirty. Bath covered in dark brown stains. Really horrible. The other room had a renovated bathroom and was much better. Smoke smell is the air con despite being non smoking. Breakfast was nice and plentiful, lots of local dishes. One night we survived. Surrounding area had restaurants and a convenience store.

JuKa63

3

/

5

Nice staff. Near the airport. Price correct. Room that is not of first youth but of correct size. Room without window is really not the best. Old bathroom that deserves to be taken care of in the shower. The location is not great, there is nothing to do around. The service at the hotel restaurant is terribly long, 1 hour for a dish.

Husse_Serk

2

/

5

Glad that I stayed just for 1 night, but that 1 night cause me to have a bar flu, as I am allergic to dusty. The place itself is okay, and quite convenient for those who just want to stay for a day transit, as it is near to the airport, and only 20mins to Sepilok Orang Utan. The place is rundown, as u can see in the pictures, they seem not to have effort to change the bad wall paper, clean the dusty etc. Really need to refurbish again. Stay away if u have an allergic to dusty, u will regret like me. But a good area for transit in terms of location. Breakfast food was just okay.

Facilities Details

Breakfast service

Buffet-Style Restaurant

Check-in [24-hour]

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Spa

Evening Entertainment

Meeting/Banquet Facilities

Designated Smoking Area

English Spoken

Chinese [Cantonese]

Chinese [Mandarin]

Malay Spoken

Wi-Fi in public areas

Massage

Daily Housekeeping

Ticket Service

Tours

Anti-viral cleaning products

Portuguese Spoken

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

First aid kit

Guest rooms seal after sanitization

Hot water linen and laundry washing

Korean Spoken

Physical distancing of at least 1 meter

Protective screens in common areas

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Shared stationery removed

Staff trained in safety protocol

Sterilizing equipment

Temperature check for guests and staff

Italian Spoken

Romanian Spoken

Chinese cuisine in restaurant

Russian Spoken

Dutch Spoken

Arabic Spoken

Azerbaijani Spoken

Suit Press

Restaurant [halal]

Bulgarian Spoken

Catalan Spoken

Czech Spoken

Restaurant

Room Service

Danish Spoken

Greek Spoken

Air conditioning in public area

Slovak Spoken

Finnish Spoken

Special Diet Meals (upon request)

Contactless check-in/out

Currency Exchange

Dry Cleaning

Elevator

Facilities for Disabled Guests

Hindi Spoken

Slovenian Spoken

Ironing Service

Laundry

Lao Spoken

Postal service

Lithuanian Spoken

Smoke-free property

Wi-Fi for special events

Hungarian Spoken

Latvian Spoken

Game Room

Library

Hair/Beauty Salon

Nightclub/DJ

24-Hour Front Desk

Non-smoking Rooms

Room decorations

Indonesian Spoken

Security [24-hour]

Icelandic Spoken

Soundproof Rooms

Car park [free of charge]

Car park [on-site]

Norwegian Spoken

Entertainment Staff

9 Available Room Types

Family Room
Family Room
Family Room
Family Room
Family Room
Family Room
Family Room
Family Room
Family Room
Family Room
Family Room
Family Room
Family Room

Family Room

room-size-icon

25 Square Meter

Towels

Towels

Hair dryer

Hair dryer

Non-smoking

Non-smoking

Bar

Bar

Electric Kettle

Electric Kettle

Satellite Channels

Satellite Channels

Iron

Iron

Soundproof

Soundproof

Private bathroom

Private bathroom

Bathtub or Shower

Bathtub or Shower

Internet [LAN]

Internet [LAN]

Free Toiletries

Free Toiletries

Daily housekeeping

Daily housekeeping

Air Conditioning

Air Conditioning

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Free Wifi

Free Wifi

Bidet

Bidet

Clothes Rack

Clothes Rack

Desk

Desk

TV

TV

Free bottled water

Free bottled water

Room service [24-hour]

Room service [24-hour]

Superior Queen Room
Superior Queen Room
Superior Queen Room
Superior Queen Room
Superior Queen Room
Superior Queen Room
Superior Queen Room
Superior Queen Room
Superior Queen Room
Superior Queen Room

Superior Queen Room

Towels

Towels

Hair dryer

Hair dryer

Non-smoking

Non-smoking

Bar

Bar

Electric Kettle

Electric Kettle

Satellite Channels

Satellite Channels

Iron

Iron

Soundproof

Soundproof

Private bathroom

Private bathroom

Bathtub or Shower

Bathtub or Shower

Internet [LAN]

Internet [LAN]

Free Toiletries

Free Toiletries

Daily housekeeping

Daily housekeeping

Air Conditioning

Air Conditioning

Free Wifi

Free Wifi

Bidet

Bidet

Clothes Rack

Clothes Rack

Desk

Desk

TV

TV

Free bottled water

Free bottled water

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Room service [24-hour]

Room service [24-hour]

Deluxe King Room
Deluxe King Room
Deluxe King Room
Deluxe King Room
Deluxe King Room
Deluxe King Room
Deluxe King Room
Deluxe King Room
Deluxe King Room

Deluxe King Room

Towels

Towels

Hair dryer

Hair dryer

Non-smoking

Non-smoking

Bar

Bar

Electric Kettle

Electric Kettle

Satellite Channels

Satellite Channels

Iron

Iron

Soundproof

Soundproof

Private bathroom

Private bathroom

Bathtub or Shower

Bathtub or Shower

Internet [LAN]

Internet [LAN]

Free Toiletries

Free Toiletries

Daily housekeeping

Daily housekeeping

Air Conditioning

Air Conditioning

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Free Wifi

Free Wifi

Bidet

Bidet

Clothes Rack

Clothes Rack

Desk

Desk

TV

TV

Free bottled water

Free bottled water

Room service [24-hour]

Room service [24-hour]

Deluxe Room
Deluxe Room
Deluxe Room

Deluxe Room

room-size-icon

25 Square Meter

Electric Kettle

Electric Kettle

Hair dryer

Hair dryer

Private bathroom

Private bathroom

Free Toiletries

Free Toiletries

Towels

Towels

Walk-in shower

Walk-in shower

Free Wifi

Free Wifi

Mobile hotspot device

Mobile hotspot device

On-demand movies

On-demand movies

Cable Channels

Cable Channels

Telephone

Telephone

Air Conditioning

Air Conditioning

Blackout curtains

Blackout curtains

Daily newspaper

Daily newspaper

Linens

Linens

Sleep comfort items

Sleep comfort items

Socket near the bed

Socket near the bed

Soundproof

Soundproof

Tea/Coffee Maker

Tea/Coffee Maker

Free bottled water

Free bottled water

Minibar

Minibar

Refrigerator

Refrigerator

Daily housekeeping

Daily housekeeping

Desk

Desk

Fold-up bed

Fold-up bed

Interconnecting Room(s) Available

Interconnecting Room(s) Available

Window

Window

Hardwood/Parquet floors

Hardwood/Parquet floors

Wardrobe/Closet

Wardrobe/Closet

Clothes Rack

Clothes Rack

Ironing Facilities

Ironing Facilities

Fire extinguisher

Fire extinguisher

Individual air conditioning

Individual air conditioning

Safe

Safe

Safety/security feature

Safety/security feature

Smoke detector

Smoke detector

Non-smoking

Non-smoking

Shower

Shower

Superior Room
Superior Room
Superior Room

Superior Room

room-size-icon

19 Square Meter

Hotel Details

generate-AIAI Summary

About The Pavilion Hotel

The Pavilion Hotel is a welcoming 3-star hotel situated in Sandakan, Sabah, Malaysia. This establishment offers a comfortable and engaging atmosphere for travelers, highlighted by convenient amenities such as free Wi-Fi, a Kids' club, and relaxing spa and massage services. Guests can expect a pleasant stay with multilingual staff ready to assist at The Pavilion Hotel.


Services & Amenities at The Pavilion Hotel

The Pavilion Hotel provides a comprehensive range of facilities for a comfortable stay. Guests can enjoy free Wi-Fi, internet access, and Wi-Fi in public areas. The hotel also features English-speaking, Cantonese-speaking, Mandarin-speaking, Malay-speaking, and Portuguese-speaking staff, a Kids' club, massage services, a spa, daily housekeeping, ticket service, and tour service. Health and safety are prioritized with virus-killing cleaning products, daily room disinfection, and daily public area disinfection, alongside cashless payment options.


Location & Getting to The Pavilion Hotel

The Pavilion Hotel is conveniently located in Sandakan, Sabah, Malaysia. This prime location offers easy access to the surrounding areas of Sandakan, a prominent region within Sabah. Travelers arriving by various means will find The Pavilion Hotel accessible within this Malaysian city.


Facilities Details

Pool and Spa

Massage

Spa

Food & Drink

Buffet-Style Restaurant

Chinese cuisine in restaurant

Restaurant [halal]

Restaurant

Room Service

Special Diet Meals (upon request)

Breakfast service

Front Desk Services

Ticket Service

Currency Exchange

24-Hour Front Desk

Entertainment and Family Services

Kids club

Air conditioning in public area

Contactless check-in/out

Postal service

Smoke-free property

Wi-Fi for special events

Family/child friendly

Evening Entertainment

Nightclub/DJ

Entertainment Staff

Business Facilities

Meeting/Banquet Facilities

Shops

Hair/Beauty Salon

Common Areas

Game Room

Library

Cleaning Services

Daily Housekeeping

Anti-viral cleaning products

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

First aid kit

Guest rooms seal after sanitization

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Protective screens in common areas

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Shared stationery removed

Staff trained in safety protocol

Sterilizing equipment

Temperature check for guests and staff

Suit Press

Dry Cleaning

Ironing Service

Laundry

Languages Spoken

English Spoken

Chinese [Cantonese]

Chinese [Mandarin]

Malay Spoken

Portuguese Spoken

Korean Spoken

Italian Spoken

Romanian Spoken

Russian Spoken

Dutch Spoken

Arabic Spoken

Azerbaijani Spoken

Bulgarian Spoken

Catalan Spoken

Czech Spoken

Danish Spoken

Greek Spoken

Slovak Spoken

Finnish Spoken

Hindi Spoken

Slovenian Spoken

Lao Spoken

Lithuanian Spoken

Hungarian Spoken

Latvian Spoken

Indonesian Spoken

Icelandic Spoken

Norwegian Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Tours

Elevator

Facilities for Disabled Guests

Designated Smoking Area

Family Rooms

Check-in [24-hour]

Non-smoking Rooms

Room decorations

Security [24-hour]

Soundproof Rooms

Car park [free of charge]

Car park [on-site]

Frequently Asked Questions About The Pavilion Hotel

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1. Does The Pavilion Hotel offer Wi-Fi?

Yes, The Pavilion Hotel provides free Wi-Fi and Wi-Fi in public areas for guests.

2. What languages do the staff at The Pavilion Hotel speak?

The staff at The Pavilion Hotel speak English, Cantonese, Mandarin, Malay, and Portuguese.

3. Are there facilities for children at The Pavilion Hotel?

Yes, The Pavilion Hotel features a Kids' club, offering entertainment for younger guests.

4. Does The Pavilion Hotel have a spa or massage services?

Yes, guests can enjoy both massage services and a spa at The Pavilion Hotel for relaxation.

5. Is daily housekeeping provided at The Pavilion Hotel?

Yes, The Pavilion Hotel offers daily housekeeping services to ensure a tidy stay.

6. Can I book tours or tickets at The Pavilion Hotel?

Yes, ticket service and tour service are available directly at The Pavilion Hotel.

7. What health and safety measures are implemented at The Pavilion Hotel?

The Pavilion Hotel uses virus-killing cleaning products, conducts daily room disinfection, and daily public area disinfection.

8. Does The Pavilion Hotel accept cashless payments?

Yes, The Pavilion Hotel offers convenient cashless payment options for guests.

9. What is the star rating of The Pavilion Hotel?

The Pavilion Hotel is a 3-star accommodation.

10. Where is The Pavilion Hotel located?

The Pavilion Hotel is located in Sandakan, Sabah, Malaysia.