Citadines Uplands Kuching

4.0 / 5

•

1 Jalan Risha, Kuching, Sarawak, Malaysia 93350

Reviews from Guests

4.0/5

626

Reviews

from real guests

LuciaPrihandini

Nice affordable staycation place across The Spring Mall and nearby Kuching airport. Comfortable room, nice pool and kitchen set, strategic location for sure. Thank you Ezekiel from reception team for efficient check in process and all Citadines Uplands Kuching staffs for great services and hospitality.

471gladysj

We love staying here eventho we're local too. half of my family stayed here the night before my wedding day. very convenient. The Spring shopping mall is just opposite the hotel,walking distance using pedestrian bridge. the room,the service was great too. and their pool is quite big which my daughter lovessss!

Roam04237740838

Located near the airport, just about 10 minutes drive. The hotel is in the same building as the ST3 Mall but the mall was quite empty, only 2-3 restaurants and many different types of toys vending machines that open on the ground floor. Don’t worry if you need to eat or buy something, The Spring Mall just across the street. I and my family stayed here for 2 nights in the Executive Two Bedroom. The apartment is spacious but looks old. There are 2 bedrooms and 2 bathrooms, the master bedroom with king sized bed and en suite bathroom with bathtub but it was stuffy there because the exhaust fan didn’t work normally. The twin sized bed bedroom has no windows, the walls look dirty, and the lights are dim. The other bathroom is smaller than one in the master bedroom, no bathtub just shower room but more clean and fresh, I mostly did my business here. In both bathroom there is a handwash soap bottle but were empty both of them. I don’t know they forgot to refill it or it were only accessories. There are 2 small televisions in living room and master bedroom. It weren’t smart tv and not so many channels options. The apartment has 3 air conditioners unit in both bedrooms and living room so it was easy to adjust the temperature. It has kitchenette and a dining table. The microwave worked well as we used it. We didn’t use the electric stove because we saw the cookware (pot, pan, and wok) were scratched so we decided not to use it. The hotel provide filter dispensers in the hallway instead of bottled water. There’s glass jar in the room you can use. It tastes little bit weird for me, maybe the tube hose hadn’t been cleaned in a while. There wasn’t washing machine in the apartment, but there’s launderette with only 2 washers and 2 dryers on 3rd floor. You can buy the coin at the reception. It cost about RM12/coin. We tried breakfast here. It was a simple breakfast, not so many choices of food but it taste delicious enough.

Facilities Details

Breakfast service

Buffet-Style Restaurant

Airport Shuttle (free)

Free Wifi

Internet

Pets allowed

Kids club

Family/child friendly

Family Rooms

Fitness Center

Meeting/Banquet Facilities

Heating

All Spaces Non-Smoking (public and private)

Designated Smoking Area

English Spoken

Chinese [Cantonese]

Chinese [Mandarin]

Indonesian Spoken

Malay Spoken

Wi-Fi in public areas

Computer station

Garden

Ironing Service

Swimming pool

Swimming pool [outdoor]

Anti-viral cleaning products

Body thermometer

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

Doctor/nurse on call

Face coverings on staff

First aid kit

Guest rooms seal after sanitization

Hand sanitizer

Hot water linen and laundry washing

Spanish Spoken

Physical distancing of at least 1 meter

Professional-grade sanitizing services

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Shared stationery removed

Staff trained in safety protocol

Sterilizing equipment

Temperature check for guests and staff

Asian breakfast

German Spoken

Hypoallergenic room available

Dutch Spoken

Suit Press

Room Service

Air conditioning in public area

Finnish Spoken

Special Diet Meals (upon request)

Contactless check-in/out

Daily Housekeeping

Dry Cleaning

Elevator

Facilities for Disabled Guests

Hindi Spoken

Invoice provided

Laundromat

Laundry

Lao Spoken

Meeting stationery

Lithuanian Spoken

Shared Lounge/TV Area

Smoke-free property

Terrace

Kids facilities

Business Center

Game Room

Library

Hair/Beauty Salon

Nightclub/DJ

24-Hour Front Desk

Hotel chain

Non-smoking Rooms

Casino

Soundproof Rooms

Security [24-hour]

Service animals are welcome

Icelandic Spoken

Car park [charges apply]

Car park [on-site]

Karaoke

Entertainment Staff

Valet Parking

Breakfast service

Buffet-Style Restaurant

Airport Shuttle (free)

Free Wifi

Internet

Pets allowed

Kids club

Family/child friendly

Family Rooms

Fitness Center

Meeting/Banquet Facilities

Heating

All Spaces Non-Smoking (public and private)

Designated Smoking Area

English Spoken

Chinese [Cantonese]

Chinese [Mandarin]

Indonesian Spoken

Malay Spoken

Wi-Fi in public areas

Computer station

Garden

Ironing Service

Swimming pool

Swimming pool [outdoor]

Anti-viral cleaning products

Body thermometer

10 Available Room Types

2-Bedroom Premier Apartment, Kitchen

Electric Kettle

Satellite Channels

Daily housekeeping

Pets allowed in room

Blackout curtains

Bidet

Kitchenette

Desk

Free Toiletries

Cleaning Products

Accessible toilet

Telephone

Toilet

Hair dryer

Kids shampoo

Toiletries

DVD/CD player

Slippers

Entire unit wheelchair accessible

Air Conditioning

Extra Long Beds (> 6.5 ft)

Kitchen

Sitting Area

Smoking allowed

Soundproof

Laptop workspace

Room service [24-hour]

Dining Area

Refrigerator

Bathtub or Shower

Tea/Coffee Maker

Free Wifi

iPod dock

Towels

Sleep comfort items

Private bathroom

Bathrobes

Iron

Clothes Rack

Microwave

2-Bedroom Executive Apartment, Kitchen

Electric Kettle

Satellite Channels

Daily housekeeping

Pets allowed in room

Blackout curtains

Bidet

Kitchenette

Desk

Free Toiletries

Cleaning Products

Accessible toilet

Telephone

Toilet

Hair dryer

Kids shampoo

Toiletries

DVD/CD player

Slippers

Entire unit wheelchair accessible

Air Conditioning

Extra Long Beds (> 6.5 ft)

Kitchen

Sitting Area

Non-smoking

Soundproof

Laptop workspace

Room service [24-hour]

Dining Area

Refrigerator

Bathtub or Shower

Tea/Coffee Maker

Free Wifi

iPod dock

Towels

Sleep comfort items

Private bathroom

Bathrobes

Iron

Clothes Rack

Microwave

1-Bedroom Premier Apartment, Kitchen

Electric Kettle

Satellite Channels

Daily housekeeping

Blackout curtains

Bidet

Kitchenette

Desk

Free Toiletries

Cleaning Products

Accessible toilet

Telephone

Toilet

Hair dryer

Kids shampoo

Toiletries

DVD/CD player

Slippers

Entire unit wheelchair accessible

Air Conditioning

Extra Long Beds (> 6.5 ft)

Kitchen

Sitting Area

Smoking allowed

Soundproof

Laptop workspace

Room service [24-hour]

Dining Area

Refrigerator

Bathtub or Shower

Tea/Coffee Maker

Free Wifi

iPod dock

Towels

Sleep comfort items

Private bathroom

Bathrobes

Iron

Clothes Rack

Microwave

Studio Premier, Kitchen

Smoking allowed

Electric Kettle

Satellite Channels

Soundproof

Laptop workspace

Daily housekeeping

Pets allowed in room

Room service [24-hour]

Blackout curtains

Refrigerator

Bathtub or Shower

Tea/Coffee Maker

Free Wifi

Bidet

Kitchenette

Telephone

Desk

iPod dock

Cleaning Products

Towels

Free Toiletries

Sleep comfort items

Accessible toilet

Toilet

Hair dryer

Kids shampoo

Toiletries

DVD/CD player

Slippers

Private bathroom

Bathrobes

Entire unit wheelchair accessible

Air Conditioning

Iron

Extra Long Beds (> 6.5 ft)

Clothes Rack

Kitchen

Sitting Area

Microwave

1-Bedroom Executive Apartment, Kitchen

Electric Kettle

Satellite Channels

Daily housekeeping

Pets allowed in room

Blackout curtains

Bidet

Kitchenette

Desk

Free Toiletries

Cleaning Products

Accessible toilet

Telephone

Toilet

Hair dryer

Kids shampoo

Toiletries

DVD/CD player

Slippers

Entire unit wheelchair accessible

Air Conditioning

Extra Long Beds (> 6.5 ft)

Kitchen

Sitting Area

Smoking allowed

Soundproof

Laptop workspace

Room service [24-hour]

Dining Area

Refrigerator

Bathtub or Shower

Tea/Coffee Maker

Free Wifi

iPod dock

Towels

Sleep comfort items

Private bathroom

Bathrobes

Iron

Clothes Rack

Microwave

Facilities Details

Pool and Spa

Fitness Center

Parking and Transportation

Airport Shuttle (free)

Valet Parking

Food & Drink

Asian breakfast

Buffet-Style Restaurant

Room Service

Special Diet Meals (upon request)

Breakfast service

Front Desk Services

24-Hour Front Desk

Entertainment and Family Services

Kids club

Air conditioning in public area

Contactless check-in/out

Invoice provided

Laundromat

Meeting stationery

Smoke-free property

Family/child friendly

Kids facilities

Nightclub/DJ

Casino

Karaoke

Entertainment Staff

Business Facilities

Meeting/Banquet Facilities

Business Center

Shops

Hair/Beauty Salon

Common Areas

Shared Lounge/TV Area

Terrace

Game Room

Library

Cleaning Services

Ironing Service

Anti-viral cleaning products

Body thermometer

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

Doctor/nurse on call

Face coverings on staff

First aid kit

Guest rooms seal after sanitization

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Professional-grade sanitizing services

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Shared stationery removed

Staff trained in safety protocol

Sterilizing equipment

Temperature check for guests and staff

Suit Press

Daily Housekeeping

Dry Cleaning

Laundry

Languages Spoken

English Spoken

Chinese [Cantonese]

Chinese [Mandarin]

Indonesian Spoken

Malay Spoken

Spanish Spoken

German Spoken

Dutch Spoken

Finnish Spoken

Hindi Spoken

Lao Spoken

Lithuanian Spoken

Icelandic Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Computer station

Garden

Swimming pool

Swimming pool [outdoor]

Hypoallergenic room available

All Spaces Non-Smoking (public and private)

Elevator

Facilities for Disabled Guests

Designated Smoking Area

Heating

Family Rooms

Hotel chain

Non-smoking Rooms

Pets allowed

Soundproof Rooms

Security [24-hour]

Service animals are welcome

Car park [charges apply]

Car park [on-site]