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Reviews from Guests

1.0/5

tripadvisor

16

Reviews

from real guests

leemishael

4

/

5

As of Sept 2016, the hotel was still under renovation. They are currently upgrading the rooms. As such, make sure you book the 'Deluxe' rooms for the newly upgraded ones. Great deal for the price paid (Room 210). Room is clean, cosy & TV channels are pretty adequate. I had a really short stay (just 24 hours) to attend a wedding. Shampoo+soap provided. Ironing board available on request. I did not check for a hairdryer in my room as I brought my own. Close to spots like shopping mall, eateries, mini marts. Easy for you to find supplies. The streets are pretty quiet in this area at night, as I was told by a local. Can be a little noisy at night as there is a cafe/bar/live band right in the hotel at the back. I'm not disturbed much by the sound. And I was very glad my room had block-out blinds. Would definitely consider coming back if I'm in Miri.

KamXingC

3

/

5

since as the comment as last review, i really go to this hotel and give it a try since really saw the new room renovated as they post online. 1st sight might think that the hotel not so tidy from the outlook, but when get inside the room its totally diffrent from the outlook. for this business trip it was good for me to stay at this hotel, the new room really make me fell comfort . im sure that i will come back again for this hotel.

zoefied

3

/

5

This inn had no good reviews at all. Recently I saw a posting in FB that they had done some renovation to the rooms. Coincidentally I need to be in Miri for 2 nights in June. When I called to make a room booking, I was told that the newly renovated rooms' rates are slightly higher than the non-renovated rooms. I decided to try the new renovated room. When I arrived, I was greeted by friendly staff at the reception. Room allocated at 2nd floor & was very skeptical when I hear loud noise came from the lounge at the side of the inn but the staff convinced me it would not affect me. True to her word, the noise was tolerable. The room was clean & equipped with the basic necessities. As I didn't go out that night, I stayed in the room & watched tv. There are quite good tv channel selections though. The wifi strength was quite strong. I was able to watch YouTube using my iPad. The shower pressure was good. The bed was comfortable & I had good night sleep for that 2 nights. There are power point at both sides of the bed so that's a plus factor to me. There is no elevator here. It's quite inconvenient if u have big, heavy luggage. The staff are genuinely friendly but it could be better if they are send to acquire hospitality etiquettes. On my last day of staying, I was having a meeting & it dragged till almost mid day when the staff called me to remind me to check out at 12 pm. Being a frequent travellers, I find this annoying because it was before 12 pm. Management should invest in their human capital as this inn is a good place to stay. Will I be staying here again? Perhaps not. Why u may asked? The reminder call to check out was a turn off for me.

Facilities Details

Check-in [24-hour]

Free Wifi

Internet

Designated Smoking Area

English Spoken

Chinese [Mandarin]

Malay Spoken

Wi-Fi in public areas

Air conditioning in public area

Contactless check-in/out

Daily Housekeeping

Shared Lounge/TV Area

Smoke-free property

Anti-viral cleaning products

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

First aid kit

Guest rooms seal after sanitization

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Staff trained in safety protocol

Temperature check for guests and staff

Game Room

Library

Hair/Beauty Salon

Nightclub/DJ

24-Hour Front Desk

Non-smoking Rooms

Indonesian Spoken

Car park [free of charge]

Car park [nearby]

Discounts recommended for you

Get an exclusive discount and book now!

3 Available Room Types

Superior Suite
Superior Suite
Superior Suite

Superior Suite

room-size-icon

14 Square Meter

Hair dryer

Hair dryer

Private bathroom

Private bathroom

Free Toiletries

Free Toiletries

Towels

Towels

Free Wifi

Free Wifi

Cable Channels

Cable Channels

Telephone

Telephone

Air Conditioning

Air Conditioning

Fan

Fan

Socket near the bed

Socket near the bed

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Desk

Desk

Trash cans

Trash cans

Window

Window

Wardrobe/Closet

Wardrobe/Closet

Clothes Rack

Clothes Rack

Accessible by stairs

Accessible by stairs

Fire extinguisher

Fire extinguisher

Non-smoking

Non-smoking

Shower

Shower

Deluxe King Room
Deluxe King Room
Deluxe King Room

Deluxe King Room

room-size-icon

15 Square Meter

Deluxe Twin Room
Deluxe Twin Room
Deluxe Twin Room

Deluxe Twin Room

room-size-icon

14 Square Meter

Hotel Details

generate-AIAI Summary

About Palace Inn

Palace Inn offers a welcoming and comfortable stay in Miri, Malaysia. This property is ideal for travelers seeking a convenient base with essential amenities. Guests can expect a friendly atmosphere, perfect for both business and leisure trips to this vibrant Malaysian city.


Services & Amenities at Palace Inn

Palace Inn provides guests with a range of convenient amenities, including free Wi-Fi and internet access throughout the property and in common areas. Guests can benefit from contactless check-in/check-out, daily housekeeping, and a non-smoking environment with a designated smoking area. The hotel also features a shared lounge/TV area, air conditioning in common areas, and multilingual staff proficient in English, Mandarin, and Malay. Enhanced safety measures include disinfectant products, cashless payment, and daily disinfection of rooms.


About the Palace Inn Hotel Brand

Palace Inn operates as an independent property, offering personalized service and a unique local experience. This hotel focuses on providing comfortable and convenient accommodations for guests visiting Miri, Sarawak, Malaysia, ensuring a distinct and memorable stay.


Location & Getting to Palace Inn

Palace Inn is conveniently located at 192 Kwangtung Road in Miri, Sarawak, Malaysia. Miri is a city in Sarawak, Borneo, known for its natural attractions and oil industry. Travelers can reach the hotel via major roads connecting to Miri city center, which is accessible from Miri Airport (MYY) by taxi or ride-sharing services.


Facilities Details

Front Desk Services

24-Hour Front Desk

Entertainment and Family Services

Air conditioning in public area

Contactless check-in/out

Smoke-free property

Nightclub/DJ

Shops

Hair/Beauty Salon

Common Areas

Shared Lounge/TV Area

Game Room

Library

Cleaning Services

Daily Housekeeping

Anti-viral cleaning products

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

First aid kit

Guest rooms seal after sanitization

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Staff trained in safety protocol

Temperature check for guests and staff

Languages Spoken

English Spoken

Chinese [Mandarin]

Malay Spoken

Indonesian Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Designated Smoking Area

Check-in [24-hour]

Non-smoking Rooms

Car park [free of charge]

Car park [nearby]

Frequently Asked Questions About Palace Inn

generate-AIAI Summary

1. Is Wi-Fi available at Palace Inn?

Yes, Palace Inn offers free Wi-Fi and internet access throughout the property and in common areas.

2. What languages do the staff at Palace Inn speak?

The staff at Palace Inn are multilingual, speaking English, Mandarin, and Malay.

3. Does Palace Inn offer contactless services?

Yes, Palace Inn provides contactless check-in/check-out and cashless payment options.

4. Are there smoking areas at Palace Inn?

Yes, Palace Inn has a designated smoking area for guests.

5. Does Palace Inn provide daily cleaning?

Yes, daily housekeeping and daily disinfection of rooms are provided at Palace Inn.

6. Is Palace Inn a non-smoking property?

Yes, Palace Inn is a non-smoking property with the exception of a designated smoking area.

7. Does Palace Inn have air conditioning?

Yes, air conditioning is available in common areas at Palace Inn.

8. Where is Palace Inn located?

Palace Inn is situated at 192 Kwangtung Road in Miri, Sarawak, Malaysia.