Ampang Point Star Hotel

This hotel has poor online booking system! Even receptionist cannot check guest's booking in details. I was there upon registration for two (2) guest room (even i was alone due to room availability). The receptionist (an old uncle) said that there was no room available for single or two at that moment and even blamed me not to check by phone with the hotel prior to book! Wtf. He asked me to refund and just let me waiting outside the hotel  WITHOUT offering me any other room. I know there was still a room available coz i did check it again on9! What a frustrated experience especially after having a long journey using public transport and garb car.

This is the worst hotel that I had ever stayed. The day check in lady staff at the counter is rude, loud and totally disrespectful. The other staff are lazy, discourtepus and totally not helpful. Inagine a hotel that refuses to clean and make up your room because "it was done yesterday". Avoid this hotel if you can.

This hotel is not the most likely favorite place to be chosen by traveler or tourist, it takes 30-40 minutes from KL central to LRT ampang, but, the hotel did not disappoint us. It was not a new building, just after renovation, and everything is new, clean, and quiet. Close to 24 hour small restourant, giant supermarket at ampang point, walking distance to hab bus and taxi. This hotel does not provide breakfast, but is ok for us. We got a clean towel, a hot shower 24 hours, and a good comfy bed.