Crystal Crown Petaling Jaya

One of the best location to stay. Very convenient place and just 40 minutes to Kulalumpur from the hotel. Rooms avery clean and spacious.

Crystal Crown Hotel Petaling Jaya continues to set a strong benchmark in hospitality. The consistency in service quality, cleanliness, and operational efficiency is clearly evident. The housekeeping standards are commendable, with rooms presented in excellent condition and attention to detail that enhances guest comfort. Staff engagement and teamwork are noticeable, contributing to a smooth and pleasant guest experience. This hotel reflects strong management, disciplined operations, and a clear commitment to guest satisfaction. Definitely a reliable and professional establishment.

The hotel looks presentable from the outside. However, the minute you step into the room, you realize that this hotel is seriously in need of refurbishment. Our room was smelly, and the color makes it look gloomy. To confound it, the lighting was subdued. Our safe deposit box did not work well, and we needed to get help twice just to get it opened. The air conditioner struggled to cool the room, and we had a rather unpleasant sleep. The location of the hotel is quite isolated. Breakfast was included in our package and that, including the staff, was the only saving grace.