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Reviews from Guests

2.0/5

tripadvisor

62

Reviews

from real guests

GoLocal79

2

/

5

Pros: 1. Suitable for big family. Booked rooms with 2 queen beds for RM150/room via Agoda (no breakfast option)...value for money 2. Very close to the beach (less than 100m distance) 3. Ample parking space 4. Swimming pool is available...basic but there’s pool slide for children 5. Quick check-in and check-out process 6. The a/c unit in our room looks kind of new so no issue Cons: 1. Building is old, some garden/compound lights not working making the surrounding quite dark/dim at night 2. Insufficient lighting in the room and the wardrobe is a bit dusty 3. Toilet is functional but in desperate need for improvement. There’s a sign of leakage on the ceiling resulted in mold and mildew growth 4. Sink and toilet bowl need to be more clean...please consider changing faucets in the toilet. The one for the shower can fall off easily 5. The floor can be cleaner...the tiles are showing their ageing signs too 6. The sliding door is very hard to open...sign of ageing 7. Not too many staff around. Met only 2 at the reception. No porter available/offering service 8. Littering on the beach...not sure where they came from Note: 1. Cant review on the food...we took rooms without breakfast option 2. My honest opinion, the place has good attraction (beach and facilities) but proper refurbishment, maintenance and marketing required. So sad to see its current condition. Hopefully the management will do something to improve the place

sabri_DBJ9133

3

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5

I book 2 nights at Suria due to fully book at Sutra. Resort building look 'tired' and old. Cleanliness in the room can be better, a lot of dusty and sawang everywhere. AC, TV not function and no wifi available. I dont expect luxury but basic facilities and cleanliness is a must !

RebMts

2

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5

Well, it is already far away from the city. The hygiene of the restaurant is questionable and also the room is musty, i ended waking up with a sore throat with all the dust. The water heater wasn't working too.