Senja Bay Resort

The owner of Sanja refused to refund us or offer any compensation, even though we were forced to cancel our stay for health reasons. He asked us for proof via WhatsApp, and we sent him a hip prosthesis scan, prescriptions, photos of our ongoing treatments, and a disability card. Since then, we have received no response at all—no yes, no no, nothing. We explained to him that my sister and I both have serious health issues (arthritis, chronic illness, etc.) and that we were stuck in Kota Bharu, unable to travel. After requesting supporting documents—which we sent immediately—he never replied. It is inhumane: a heartless man with no compassion, only money matters to him. (During the holy month of Ramadan, this is not a man of faith.) It’s up to you to decide, but I am convinced there are other hotels with more honorable people. What he did amounts to a form of discrimination.

It is a very nice, quiet place, out of the nightlife of Long beach, which can be reached on foot in 10 minutes. The Caribbean sea and all the fish seen also near the shore were a wonderful surprise, especially since they do not dock boats on the beach in front of the structure. The location is perfect, also to do all the various boat trips near the property there is Aziz with very nice prices and rides. So if you come to the Perenthian Islands, Senya is a great solution.

This property has great potential due to its exceptional location: in a paradise bay, facing the turquoise sea, amphitheatre accommodation with lush vegetation around. A real postcard decor when you arrive at the pier. Unfortunately, the premises lack a lot of maintenance. Missing boards on the walls of the accommodation, a lot of waste around the bungalows, rusty or broken bathroom accessories, dirty windows and stained bed linen, very average cleanliness of the accommodation, moldy shower curtain, etc. Very bad because a restoration would not ultimately require a huge investment: a good shot of paint, a deep cleaning and the replacement of qqs accessories (bed linen, towels, shower curtain, soap rack, etc.) and everything would already be much better. We still had a pleasant stay thanks to the beauty of the place of course but also thanks to the staff who showed the care.