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Reviews from Guests

3.0/5

tripadvisor

87

Reviews

from real guests

R188JEluisv

2

/

5

The place very lumpio, the bathrooms very very small, the attention of the staff lousy. Bad attitude of receptionists,

luisbernalv

2

/

5

Were to start... very small rooms, not enough electric outlets, the steam from the shower fills the room with humidity, even you you open the window from the bathroom all day, we went for a trip to Palenque (about 10 hrs back to back trip) and the room was still humid. The staff, very friendly and helpful, there is only one issue with the towels, you need to ask for extras at lobby, and they let you know how many you have and how many you need to returned... this is a first for me... If you are on a budget, this is an option, otherwise look elsewhere.

lilly_dw

3

/

5

We stayed in a room with 4 people and were positively surprised by the nice atmosphere of the hotel itself. However, I found the staff at the reception (a woman) rather unhelpful as well. An advertisement offers ordering pizza until 10pm at the reception, when we asked for that at 9.20pm she said it's pretty late already and she doesn't think they'll deliver. After asking a 2nd time if she could at least try to call them, she did so and - surprisingly- they delivered. As we've been there in december it was super cold during the night and the rooms have no heating system.

Facilities Details

Free Wifi

4 Available Room Types

DOUBLE STANDARD
DOUBLE STANDARD
DOUBLE STANDARD
DOUBLE STANDARD

DOUBLE STANDARD

SINGLE STANDARD
SINGLE STANDARD
SINGLE STANDARD

SINGLE STANDARD

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4 Square Meter

TRIPLE STANDARD
TRIPLE STANDARD
TRIPLE STANDARD

TRIPLE STANDARD

room-size-icon

3 Square Meter

QUADRUPLE STANDARD
QUADRUPLE STANDARD

QUADRUPLE STANDARD

room-size-icon

4 Square Meter

Facilities Details

Internet Access in public areas

Free Wifi