Hotel Zafra
3.0 / 5
Jimenez 360 Sur


Reviews from Guests
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3.0/5
8
Reviews
from real guests
Tanzaniakate
1
/
5
(English below) Extremely disappointed. Hotel Zafra canceled our reservation a week before the eclipse, leaving us with flights arriving and departing from Torreon, but without any option to find accommodation so close to the event - every room and flight within hundreds of kilometers of the eclipse path is booked. Changing the international flight at the last minute costs more than a thousand dollars. They left us in a terrible situation. We know the truth: they changed our early reservation to scam other customers with very expensive offers at the last minute. In any other situation this would have been a minor inconvenience, but in this situation, they ruined our experience in Torreon, costing us a fortune and tarnishing Torreon's reputation. They should be reported and punished for their horrible treatment of their clients.
Extremely disappointed. They canceled our reservation a week before the eclipse, leaving us with flights in and out of Torreon, but no option to find accommodation so close to the event - every room and flight within hundreds of kilometers of the eclipse path is booked. Changing the international flight at the last minute costs more than a thousand dollars. They left us in a terrible situation. We know the truth: they changed our early reservation to scam other customers with very expensive offers at the last minute. In any other situation this would have been a minor inconvenience, but in this situation, they ruined our experience in Torreon, costing us a fortune and tarnishing Torreon's reputation. They should be reported and punished for their horrible treatment of their clients.
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Free Wifi
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Facilities Details
Internet Access in public areas
Free Wifi