Del Carmen Concept Hotel

I made my reservation for November 16 and 17th, when I arrived the hotel informed me they did had my reservation but they had given away my room to another person that arrived earlier and paid in...

This hotel has the best location where it is close to all the major attractions such as the magnificent Guadalajara Cathedral. The rooms are clean and the staff there are very friendly and helpful...

The hotel concept is charming, we stayed there before. BUT currently in 2022 several of the hotel items (elevators, phones, TVs) are broken or in need a major repairs. The roof leaks in some rooms...