Hotel Las Pergolas

On the first day of our stay, I arrived alone; my family arrived the next day. They did not allow me to enter the room because it was not reserved in my name but in my husband's (a situation that had already been reported in the morning). They asked him to send an email with his official identification (INE), which he did. However, the receptionist attended to me with a very bad attitude. They assigned me room 112, and when I woke up, to my surprise, I was covered in bedbug bites, and the entire bed was infested. I requested a room change, which was granted; however, I would not stay there again. I still have welts on both arms from the bites, and I would not risk it again, especially not for my family member. I took a video; it does not allow me to add them.

Very nice hotel, cozy and clean, is in an excellent location and the staff is very friendly and attentive, it is a basic hotel but has the essentials to spend the night if you go from tourist to know the city... breakfast is at a good price and is good food.

It really was a hotel out of a horror movie, bad smell, outdated, creepy, questionable sheets, very uncomfortable bed, shady, curtains that people can peek in Plus inept customer service, would not recommend even for my enemies. Looks fine form the outside but probably haven’t been updated since the 1970’s, and location is good, only reason it deserves one star.