Embassy Suites Mexico City Reforma

The rooms are not safe. We rented 5 rooms and from one of them they stole 1500 dollars. No one answers. No one from the hotel gave us an explanation. We reported the theft immediately. Two days have...

This hotel will go through your personal items, steal and then claim it’s your fault for leaving it in the room. We were just there this past weekend and they confirmed that the cleaning person came...

Good location, responsive service, nice pool/hot tub but the rooms are very outdated. I got a great rate from a members 25% sale but I’m not sure if I’d pay the higher rate. The superior room was...