Hotel Casa de los Dulces Suenos

I was here a few months ago and came every day for breakfast. I came back to Morelia with my mom and we eat here every morning. Sergio, Karina, Sonia, and all of the employees are very friendly and welcoming! The food is delicious. The coffee is very strong and good. I highly recommend it!

I don’t know if this hotel used to be good in the past but now it’s just false advertising and a tourist trap. Instead of the charming photos and the sweet/candy theme, you’ll find dirty rooms, uncomfortable beds and old facilities. But the prices are of a high end hotel so you feel scammed. Additionally in my arrival, after I had booked in advance, they tried to send me to another building they have across the street with small rooms, no closets, instead of AC a big fan and no window- and they still tried to charge me the same price! After a heated conversation they agreed to give me one of the rooms of their internet site, but they were, as I mentioned previously, very questionable. They either step it up or significantly lower their prices.

We spent two nights there. They advertise as a Boutique hotel, which they are certainly not. On the upside, Hotel is very well located just a few blocks from Cathedral and all historic venues and cleanliness is outstanding. However, walls are quite thin and noise from aisles get loudly into the rooms. First night, there was a large group of teenagers staying at the hotel that kept making loud noises long past midnight preventing us to catch any sleep. On top of that, right before dawn a couple sat right outside our room to have a loud conversation and nobody from hotel personnel seemed to care or try to apeace the group in any case. We took three showers at different times of the day and all three were under stone cold water as hot water is not available even after waiting at least ten minutes as instructed by receptionist. Our fare included American Breakfast that we were not able to redeem since the two days we were in line for over half an hour waiting to be seated and end up quitting ang going for breakfas somewhere else. Parking is a public parking lot two blocks from hotel with very limited schedules. If car needs to be used at a different time (past 10am i.e.) the guests have to pay 200 pesos fee to access their vehicles. Despite the great location and cleanliness... this is just an average hotel and should be priced as such. We are dissapointed.