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Reviews from Guests

4.0/5

tripadvisor

1,100

Reviews

from real guests

206saleemn

3

/

5

It was easy to find. The rooms were clean except for the windows. Being on the 4th floor you would expect to enjoy the view of the city, but the grime on the windows didn't allow it. The shower walls did very little to stop water from escaping and making a mess of the rest of the bathroom. The pool, I really expected more since it's one of the highlights of the venue. The planks around the pool were broken, the water itself was mirky like it hadn't been cleaned for quite some time. We couldn't even see the bottom of the pool. Maybe we picked a bad time to visit or maybe it's just unkept, but I couldn't allow my family to get in that water. The staff were friendly and very helpful though. They even suggested other places for us to enjoy a pool. Traveling with kids means if there's a pool, they need to jump in, at least with my bunch.

ramyari66

4

/

5

Hotel correct, you can tell the age, but retains its facilities very well. Very close to the seawall, which is the main attraction of the city. The staff was very friendly, especially José the bellboy, was always willing to help us.

leonardofV4751QA

5

/

5

Very nice and central hotel in the city of Chetumal, very good staff, super comfortable beds, nice, central, friendly staff, close to the airport

Facilities Details

Free Wifi

Facilities Details

Internet Access in public areas

Free Wifi