Amara Cancun

First of all elevators tremendously small. Hosts doesn’t allow air conditioners to be on while gone. Patio doors don’t close all the way, one bedroom door had not lock, a toilet was broken and flooded the place and was never sent anyone to fix it. Lots of bugs probably for the same reason door doesn’t close. Beds are super hard and the pillow had absolutely no fluff. Not enough blankets and the beads didn’t have covers. Also there was no washer or dryer ! This was room 401 in tower B

Just got back from staying 2 weeks in 602C . The host Paulina responded to any concerns that came up quickly and efficent. There were no surprises everything she advertised was there. It accommodated 6(4A-2K) comfortably. Most problems that came up were resort related like elevator maintance or pool staff that thought they were cops but nothing that patience didn't handle. Overall I would go back if the opportunity arises.

We rent through Airbnb, the most annoying and uncomfortable thing, is the security staff, they are high-handed, irritating, it seems that you are trespassing on someone else's property. We're aware that they pulled a girl who passed control without warning. We wouldn't come back for that reason. They treat you like an intruder