review-bg-image

Reviews from Guests

4.0/5

tripadvisor

9,141

Reviews

from real guests

_I827KO

5

/

5

The hotel is super, especially impressive beach! It's very spacious here, although you can hardly find palm trees. But it's not a problem at all in Cancún, there are few everywhere, so we were prepared for that. But sand is something! Soft, light, really powdery in feel. The sea is magical too. The waves sometimes rise, but for these places it's a normal story, but what an unreal water color there is! Your eyes are just resting. This place offers all the cool chips that Palace Resorts is famous for. The biggest plus can be easily and extras raced to other hotels in the same chain even every day. We did, for example, go out to their hotel on the Riviera for the day. By the way, on food at all no restrictions a la carte restaurants are already included in the price everywhere. In fact, this chain has all the hotels very decent, so take any, definitely be happy with the choice! We checked into this hotel knowing it was of a high standard, but frankly, it was just a nice addition to our vacation. Came here at the end when we had a busy multi-day trip through the Yucatán. In fact, I think it's only tours this long that really get a feel for the country. The most important thing here is to find a pro who'll organize everything. I sincerely advise Yuri Shchepkin in this regard. Cool guide, his contacts are easily Googled by first and last name. If only because he's not just an employee from an agency, he should go to him. A person has actually lived in this country for years and worked as a guide for as long. He is aware of everything from history and culture to local dialects in every region. That the cool route isn't "stone," you can always tweak something as you go along, if you want. And in the evenings, when staying in small towns, Yuri always helped navigate the menu of local cafes and choose something really authentic. In fact, you get support almost 24/7 and help with any little thing.

monicatE9440RT

5

/

5

It was our first time in Cancun and we had an amazing stay at this resort.

jesuscG1106WD

2

/

5

When we left the hotel we were sold a few nights in advance And now that we want to use them they don't want to give them to us, very convenient they want to make us valid that money in the spa of their hotel.

Facilities Details

Free Wifi

Facilities Details

Internet Access in public areas

Free Wifi