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Hacienda de Castilla
3.0 / 5
CALLE 17 NORTE SM 64 MZA 23 LOTES 9-14






Reviews from Guests
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3.0/5
245
Reviews
from real guests
GueritoSPunk
4
/
5
The hotel was renovated to how I had visited a few years ago, it was very beautiful and for the price is very good (35 USD). It has air conditioning, clean and functional bathroom with sink outside the toilet and shower; which makes it practical. The bed is quite comfortable, the room is good size, has tv and the hotel has a pool, beds, tables and umbrellas, as well as good size parking inside and outside the hotel itself. What I was NOT pleased with is that they had the rooms available and did not allow me access, the hotel was semi-empty and I asked the girl from the administration the reason for not giving me access. She squirted dizzily at me about the system she uses and the afternoon one. Claiming that she was unable because she can only check outs and not ins; anyone who knows computer science knows that is a lie. Something I always tell the guys at the reception in the various hotels is that if you already have the room available and the guests come wanting to rest, then give them the room. It's easier for the client to come back with those little details than to give it to them until 3. Less wanting to charge half a fee for giving them the room at 10; as I question: You don't charge them cheaper because the guest leaves early or very early, do you? That kind of detail many midsize hotels neglect and lose customers.
monicasY4415YT
1
/
5
Bad. Its location is good. Attention of your staff
Malisima.
Don't buy breakfast. It's terrible. There are cheaper and richer places nearby.
They don't allow you anything. No food. No drinking, no swimming WEIGH. Go to the one a block back. Ocean wiew cancum . It's worse but they're not fucking you every 5 min
T7452BNpaulas
3
/
5
If you are a tourist, keep in mind that the hotel is not located in the hotel zone, but two blocks away there are buses or buses that will leave you there. Although the area is not the most beautiful, we have gone out at night and walked quietly, a few blocks away there are cheap places to have breakfast or lunch at a good price (the hotel charges separately for breakfast).
In general terms, the hotel needed a little maintenance, an internal patio that does not look very nice, and air conditioners that were a little noisy in the rooms, then the rooms are spacious and comfortable, and there is a good service with cleaning products .
Facilities Details
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Free Wifi
Facilities Details
Internet Access in public areas
Free Wifi